| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Project (project) • Website (website) • Sales (sale_management) • Invoicing (account) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 6606 |
| Technical Name |
odoo_freshdesk_connector |
| License | AGPL-3 |
| Website | https://www.cybrosys.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Project (project) • Website (website) • Sales (sale_management) • Invoicing (account) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 6606 |
| Technical Name |
odoo_freshdesk_connector |
| License | AGPL-3 |
| Website | https://www.cybrosys.com |
Community
Odoo Freshdesk Connector
This module will help to connect the tickets and contacts in the odoo to freshdesk also vice versa
Explore This Module
Overview
This module helps to connect the odoo and
freshdesk which will helps you to import and export the tickets and
contacts from the
odoo to freshdesk.
Features
Easy to import tickets from freshdesk to odoo
Easy to export tickets from odoo to freshdesk
Easy to import contacts according to tickets from freshdesk to odoo
Easy to export contacts according to tickets from odoo to freshdesk
Screenshots
Go to the Settings page.
Go to the Freshdesk settings section.
In the Freshdesk settings configuration section you can provide your domain in the Domain field. You can get your freshdesk account from here
In your Freshdesk account, you'll notice that each user has their own unique domain. Simply copy and paste this domain into the Freshdesk configuration section.
In the Freshdesk settings configuration section you can provide your API Key.
For the API key you need to go to your Profile settings in freshdesk.
To obtain your Freshdesk API key, click the 'View API Key' button after verifying your credentials. Then, copy this API Key and paste it into the API Key field within the Freshdesk configuration settings in Odoo.
To test the connection from the odoo to freshdesk you have the option to test the connection by clicking on the TEST button.
If the connection is successful then you can see the notification as the connection is successful else it will be shown as the connection failed.
In the configuration section you can mention that what all things you can import and export from odoo to freshdesk also vice versa.
By clicking on the button EXECUTE OPERATION(S) you can execute the operations as given in the configurations.
After the execution you can see the tickets and contacts of freshdesk in odoo
After the execution also you can see the tickets and contacts of odoo in freshdesk
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