Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Repairs (repair) • Sales (sale_management) • Invoicing (account) • Inventory (stock) |
Community Apps Dependencies | Show |
Lines of code | 2801 |
Technical Name |
sync_rma_portal |
License | OPL-1 |
Website | https://www.synconics.com |
Versions | 14.0 15.0 16.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Repairs (repair) • Sales (sale_management) • Invoicing (account) • Inventory (stock) |
Community Apps Dependencies | Show |
Lines of code | 2801 |
Technical Name |
sync_rma_portal |
License | OPL-1 |
Website | https://www.synconics.com |
Versions | 14.0 15.0 16.0 |
Portal RMA
After purchasing a product, a customer may want to return it back or ask for repair of the product due to some reason, or ask for a refund also. A suitable and standard software is required to manage , direct as well as align all the workflow processes of replace, refund and repair. RMA is also known as Return merchandise authorization, a powerful tool for managing the request process of replace, repair or refund within the workflow.
Portal RMA applications provide the functionality of multiple workflow options the module can function from the sale order. Through the sale order, the goods can be replaced, repaired or money can be refunded, if the goods are wrongly delivered or the customer receives damaged/defective goods. In addition to this, this application also provides an overview of the sales order with the sales order line, where in a particular line (product) can be selected for exchange, repair or refund process. Furthermore, the application also helps to exchange, repair or do the refund process for the service industries (repair service) directly through sale order. All this can be done by portal view.
This module is compatible with


Create RMA from Sales Order & Delivery Order
Customer can directly create RMA from sale order and can also able to create by selecting sale order or Delivery order.

Auto Generation
Delivery order, credit note and sales order are created automatically based on the selected action (return, replace, repair).

Dynamic Filter
This module provide dynamic filter for the list view.
Create RMA From Sales Order
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Order Line Wizard
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Create or Edit RMA Order
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Generate RMA Lines Based On Selection
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Frequently Asked Questions
Yes, this module support the functionality of groupby and filterization.
Yes, You can easily track the status of RMA from portal side.
Yes,system can generate unique RMA number for each salesorder.
Yes, this module support multiple company scenario.we
Terms & Conditions
- All the apps are to be purchased separately, for individual versions and individual edition.
- One month free bug support period will be offered pertaining to any one server used, testing or live.
- Synconics is not responsible for installation or updating of the module on any of your server.
- If an error appears in our app due to other custom modules installed in your system or if Odoo base source code is not updated on your system, to make it compatible with your source code, we'll charge you for our efforts to resolve those errors and make the module compatible with your source code.
- Please refer the document for configuration. If any support is needed for module configuration, installation, updating or any help is needed, it will be considered in paid support.
- Please note that you are not allowed to distribute or resell this module after purchase.
- This module is tested and working on Odoo vanilla with Ubuntu OS.
- Support services will be provided from Monday to Friday, 10:30 AM to 7 PM IST (Indian Standard Time).
- Support will not be provided during Indian public holidays or company holidays.

Portal RMA
This module is compatible with
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Community
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Enterprise
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Odoo.sh
Features List
- Customer can directly create RMA from sale order and can also able to create by selecting sale order or Delivery order.
- Delivery order, credit note and sales order are created automatically based on the selected action (return, replace, repair).
- This module provide dynamic filter for the list view.
Sales Order Menu

Create RMA From Sales Order
- Click to the "create RMA" button to create RMA order from sale order report view

Order Line Wizard
- Whenever you click on "RMA" button, pop-up will be show and customer can select the lines, click to the create button and it's will be redirect to the create RMA order.

RMA Order Menu

RMA List View
- RMA order list view with the dynamic filter by, sort by, group by and search by to easily search record and also delete draft record from the list view.

Create or Edit RMA Order
- Create or Edit record functionality provide by portal RMA module also you can select multiple options for order line selection.
- Here two options are available for creating rma lines by sale order or by delivery lines.

Generate RMA Lines Based On Selection
- After choose any one option customer will click update button and can able to genrate return lines by clicking to the genrate lines button.


Suggested Products
Free Support
2) If an error appears in our app due to other custom modules installed in your system, we will charge for our efforts to resolve those errors.
3) Please refer the document for configuration. If you need our support for configuration, please request our paid support.
4) Please note that you are not allowed to distribute or resell this module after purchase.
5) This module is tested and working on Odoo vanilla with Ubuntu OS.
Get Help & Support
Our Services
Our Contact Details
E-mail : contact@synconics.com | Skype : synconics.technologies | Mobile : +91-942-686-4274Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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