Skip to Content
Menu

Phone Call Crm

by
Odoo

18.01

v 16.0 Third Party 3
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Community Apps Dependencies
Lines of code 632
Technical Name ts_phone_crm
LicenseOPL-1
Websitehttps://technians.com/
Versions 16.0 17.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies CRM (crm)
Calendar (calendar)
Contacts (contacts)
Discuss (mail)
Community Apps Dependencies
Lines of code 632
Technical Name ts_phone_crm
LicenseOPL-1
Websitehttps://technians.com/
Versions 16.0 17.0
logo
Community Enterprise

Phone Calls linked with CRM

By this application, user can manage both applicants and their contacts and leads using their contact numbers. Some simple clicks give you the management and tracking, which makes this easier to remember and follow in terms of making connections and tracking follow-ups for important details, and the overall interface is self-explanatory, so in a few taps, you have added, edited, or simply searched for people's phone numbers. This app reduces the process if you have huge lists of prospective contacts or maintaining job applicants while saving you considerable time and effort in staying better organized.

This app lets you manage Leads by their Phone Number in a few simple clicks

Latest Features

🗹 Phone Calls link in CRM menu
🗹 Create Lead from Phone Call
🗹 Auto-format Phone number
🗹 Automatic Link with Lead
image will be available shortly

In the settings, go to Phone Calls and select Phone Call Manager

image will be available shortly

In CRM the Phone Calls section is visible. Click on New to create a new Lead.

Then click on Save

image will be available shortly

Enter the details as required and then save.

Note that the phone number is automatically saved in international format.

image will be available shortly

From the Configuration menu go to Settings

image will be available shortly

In the Phone Calls section, make sure to check on CRM Lead.

This enables the Phone Calls module to fetch Lead records from CRM.

image will be available shortly

You can enter all the details including Phone Number in the form and save it.

image will be available shortly

If a Lead with the same Phone Number as entered already exists in the CRM records, it will be fetched automatically.

image will be available shortly

From the Configuration menu go to Settings and uncheck on CRM Lead and then click on Save

Note that after the above step the Lead records from CRM cannot be fetched.

image will be available shortly

Click on Create Lead. This will open a wizard.

image will be available shortly

Enter the details and click on Create.

image will be available shortly

Record is created. To view all records click on Calls.

image will be available shortly

Newly created record is visible

image will be available shortly
Why Technians

We excel in crafting customized Odoo solutions to meet the unique needs of our clients. Our developers work closely with businesses to understand their requirements and develop modules, applications, and workflows that seamlessly integrate with the Odoo framework. Our team has the expertise to ensure a smooth and efficient integration process.We focus on enhancing functionality and optimizing performance. . Our agency offers comprehensive training sessions and consultations to empower your team with the knowledge and skills needed to leverage Odoo's full potential.

The call recording feature allows you to record conversations conducted within the app. These recordings are securely stored and can be accessed later for reference, ensuring a clear record of customer interactions and follow-ups.
Yes, the app allows you to set reminders for follow-up calls. After logging a call, you can schedule a reminder to ensure timely communication with customers, improving engagement and relationship management.
The app logs all call details, including timestamps, customer information, and recorded conversations. This helps you keep track of customer inquiries, preferences, and past discussions, making future interactions more efficient and personalized.

Version 16.0

Need Help?

Got questions or need help? Get in touch.

Related Apps

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.