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9.09

v 16.0 Third Party 4
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On Premise
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Lines of code 322
Technical Name ts_phone_calls
LicenseOPL-1
Websitehttps://technians.com/odoo
Versions 16.0 17.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 322
Technical Name ts_phone_calls
LicenseOPL-1
Websitehttps://technians.com/odoo
Versions 16.0 17.0
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Community Enterprise

Phone Calls

This app simplifies call management by tracking activities, and logging details for future reference. It helps you understand customer needs better, improving follow-ups and communication. With reminders and organized call records, it enhances customer relationships for long-term success.

'OR'
Mail us at: support@technians.com

Latest Features

🗹 Create/Manage Phone Call Records
🗹 Automatic Country Code Formatting
🗹 Call Tags
🗹 Call Summary
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Go to Configuration and Navigate to Settings.

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Click on "New" to create a new record.

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Enter the contact details.

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The contact details will be displayed as shown. Choose the option you need in the Summary field.

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The Phone Call record will be displayed here.

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User Roles for Phone Call Management

This module creates the following user roles-

1. Phone Call User- Can create, edit, and view their own calls but cannot access others' calls or system settings.

2. Phone Call Manager- Has full control over all calls, can assign calls, manage settings, and generate reports.

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Call Tags

You can create and assign specific tags with the phone call record as shown below:

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All the call tags will be displayed here.

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Call Summary

Call Summaries are pre-defined summaries of any call that you can create and tag on a record.

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The call summaries of all calls will be displayed here.

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Phone Call Contacts List View

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Phone Call CRM List View

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Phone Call Recruitment List View

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Why Technians

We excel in crafting customized Odoo solutions to meet the unique needs of our clients. Our developers work closely with businesses to understand their requirements and develop modules, applications, and workflows that seamlessly integrate with the Odoo framework. Our team has the expertise to ensure a smooth and efficient integration process.We focus on enhancing functionality and optimizing performance. Our agency offers comprehensive training sessions and consultations to empower your team with the knowledge and skills needed to leverage Odoo's full potential.

The call recording feature allows you to record conversations conducted within the app. These recordings are securely stored and can be accessed later for reference, ensuring a clear record of customer interactions and follow-ups.
Yes, the app allows you to set reminders for follow-up calls. After logging a call, you can schedule a reminder to ensure timely communication with customers, improving engagement and relationship management.
The app logs all call details, including timestamps, customer information, and recorded conversations. This helps you keep track of customer inquiries, preferences, and past discussions, making future interactions more efficient and personalized.

Version 16.0

Need Help?

Got questions or need help? Get in touch.

Related Apps

Odoo Proprietary License v1.0

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modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

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or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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