| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
eCommerce (website_sale)
• Discuss (mail) • Live Chat (im_livechat) • Website (website) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 4522 |
| Technical Name |
ai_livechat_sale_gt |
| License | OPL-1 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
eCommerce (website_sale)
• Discuss (mail) • Live Chat (im_livechat) • Website (website) • Invoicing (account) |
| Community Apps Dependencies | Show |
| Lines of code | 4522 |
| Technical Name |
ai_livechat_sale_gt |
| License | OPL-1 |
Your AI Livechat Assistant Can Now Manage Shopping Carts
Let visitors add products, update quantities, and review their cart
without ever leaving the livechat window.
AI Livechat Shopping is an AI-powered application in Odoo,
integrated within the AI Complete Suite
Core Framework
Connect to ChatGPT 3.5 by default (provided by Odoo)
AI-powered automation rules and scheduled actions
Application Integration
AI-powered Conversations in Odoo Discuss
24/7 Customer Support via Livechat with AI
AI for CRM: smarter leads and clearer pipeline for sales teams.
Creates and updates CRM leads from livechat conversations automatically.
Let visitors view and manage their shopping cart directly in livechat.
AI Connector (optional, free)
Use OpenAI ChatGPT instead of the default
Use Anthropic's Claude instead of the default
Use Google Gemini instead of the default
Proven Results & Performance
2x
Higher Conversion Rate
35%
Fewer Abandoned Carts
<3s
Cart Update Response
20%
Higher Average Order Value
Complete Cart Management Inside Livechat
Instant Cart View
The assistant can show a visitor their full cart at any time â product names, quantities, unit prices, subtotals, and the order total â all within the chat.
Add Products by Name
Visitors just say "add a blue medium T-shirt" â the AI searches for the right product variant and adds it to the cart, asking for confirmation before making changes.
Quantity Adjustments
Set an exact quantity or add/remove incrementally. "Change to 3" or "remove one" â both work naturally. Setting quantity to zero removes the line entirely.
Variant-Aware Product Search
The AI searches published products and disambiguates variants by attributes like size and color before adding anything to the cart â no wrong items, no surprises.
Real-Time Badge Updates
When the AI updates the cart, the cart icon badge in the website header refreshes immediately without a page reload â the visitor always sees the correct item count.
One-Click Shopping Templates
Template cards appear in the chat widget — Find a Product, View My Cart, Update Cart. Visitors click to start a guided flow instead of typing from scratch.
See It In Action
Template Cards in the Chat Widget
Before typing, visitors see task cards — Find a Product, View My Cart, Update Cart. One click starts the right workflow immediately.
Add to Cart via Chat
Visitor picks a product, AI confirms the addition and shows the updated cart total — all within the chat, no page navigation needed.
Cart Badge Updates Instantly
The cart icon badge in the header jumps to the new count the moment AI confirms the change — no page reload needed.
How It Works - 3 Simple Steps
Install
Install alongside Website Sale and Livechat. The module auto-activates and the AI assistant immediately gains cart management capabilities.
Visitor Starts a Chat
A visitor opens the livechat widget and asks about products or their cart. The AI understands natural requests like "what's in my cart?" or "add 2 of the blue sneakers."
Cart Updated, Ready to Checkout
The cart is updated instantly, the badge refreshes, and the visitor can proceed to checkout directly â no page navigation required during the conversation.
Technical Specifications
System Requirements
- Odoo 17.0
- PostgreSQL 13+ with pgvector extension
- Website Sale module enabled
- Livechat module enabled
- AI Livechat (ai_livechat_gt) active
Key Features
- View, add, update, and remove cart items via chat
- Variant-aware product search (size, color, etc.)
- Real-time cart badge update without page reload
- Scoped to visitor's own cart (security enforced)
- 3 shopping task templates: Find a Product, View My Cart, Update Cart
- Multi-company and pricelist aware
Turn Every Chat into a Checkout Opportunity
Let your AI assistant close sales directly from the livechat window
Documentation & Resources
Support & Contact
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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