Request a free demo: To see the app in action, copy this link into your browser https://faotools.com/s/poh2ut and ask for a personalized live-preview database. No phone number or credit card required, only a short email sign-up.
Contact us: For any questions about this app, copy this link https://faotools.com/s/tnsmsj and reach the team directly.
In Short
Odoo Messaging Suite is an Odoo 17 Discuss app (17.0.1.0.1). The tool to improve the Odoo messaging experience.
Odoo Messaging Suite brings lost-message recovery, private discussions, message citing, post-send editing, managed From/Reply-To addresses and a richer email composer together in one application. Compose with CC/BCC and per-user drafts, route emails to the right document, quote from the message toolbar, and catch forgotten attachments before they leave. Every message keeps its email headers behind a details icon, and administrators configure the whole toolkit from one Messaging Suite settings page.
Pricing
The current price of Odoo Messaging Suite is
249
221
(one-time purchase for Odoo 17, all-inclusive Odoo Apps Store price).
This promotional price is valid until
August, 15.
The displayed price already bundles every required dependency:
Odoo Messaging Suite itself costs
89
75
on its own, plus
38
for Lost Messages Routing,
38
for Private Thread,
18
15
for Message Citing,
38
32
for Odoo Email From,
28
23
for Message/Note Editing.
Perfect for
Support and sales teams living in their inbox
Perfect for teams that answer customers by email all day and want CC/BCC, drafts and quoting available right inside the Odoo composer, without switching to an external mail client.
Companies needing confidentiality
Ideal when some conversations must stay private from portal users and other followers, while still being logged on the Odoo document for later reference.
Administrators who want oversight and control
Useful for admins who need routing rules, attachment reminders and one settings page to manage the whole messaging toolkit.
Ready to evaluate?
Add to cart now or start with a free demo request.
To purchase the app, click the Add to Cart button at the top of this Odoo Apps Store page.
Start a free demo: https://faotools.com/s/poh2ut
Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Package, add-ons, and pricing details
Dependencies, optional apps, included prices, and abbreviations.
Odoo Messaging Suite
- The core app, which introduces all the messaging features and combines other messaging tools into a single suite.
Its price is
249
221 .
Odoo Messaging Suite: Invoices
- The optional free extension to apply the messaging suite features to the "Send invoice" wizard.
Why teams choose it
Key benefits before you dive into the details
One settings page
Turn on CC/BCC, drafts, routing, attachment checks and the rest of the toolkit from a single Messaging Suite configuration screen, without hunting through scattered settings menus.
Full email composer
Compose with CC/BCC recipients, per-user drafts and managed From/Reply-To addresses directly inside the Odoo composer.
Managed sender addresses
Stop typing sender emails by hand. Pick from an address book tied to the right outgoing mail server, with automatic rules by document type.
Message actions
Route and quote any message from quick actions, and inspect full email headers in a single click.
Lost message recovery
Never lose an incoming email again. Review unattached messages in a dedicated queue and route them to the correct Odoo document before customers wait.
Private threads
Keep sensitive conversations hidden from portal users and other followers, while staying logged on the Odoo document for later reference.
Message citing
Search and cite any earlier Odoo message straight from the composer, so every reply carries the right context.
Message editing & history
Edit or delete your own messages, notes and activity feedback, with a full history of every change kept for admins.
Safer sending
Catch forgotten attachments before you hit send so customers receive complete messages.
Ready to evaluate?
Add to cart now or start with a free demo request.
To purchase the app, click the Add to Cart button at the top of this Odoo Apps Store page.
Start a free demo: https://faotools.com/s/poh2ut
Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Compose like a real email client
CC, BCC and per-user drafts in the full composer
Copy and blind copy
- Add CC and BCC in the full composer. Type email addresses or pick existing contacts.
- Keep recipients in the message history. Sent CC/BCC values stay visible on the message afterwards.
- Use only when you need them. Turn CC/BCC off in settings if your team does not use copy recipients.
Save as draft
- Save the full message. Drafts keep subject, body, recipients and related fields for the current record.
- Resume where you stopped. Reopening the composer on the same document brings back your latest draft automatically.
- Pick up drafts from Discuss. Every internal user can open the drafts menu and finish unfinished messages.
Message actions and email metadata
Route, quote and inspect email details without leaving the chatter
Actions on every message
- Route from the thread. Move a message to another document when it landed on the wrong record.
- Quote in a new email. Start a reply with the original message included in the body.
- Keep the composer simple. Every action opens the standard Odoo composer already pre-filled, no separate tooling to learn.
Email details on every message
- See full headers. From, Reply-To, To and CC stay available on incoming and outgoing mail.
- Keep CC/BCC too. Copy recipients added in the composer are saved with the message.
- Open details in one click. A small icon on the message shows the complete email information.
Odoo Email From
Choose the right From and Reply-To address for every email
Managed sender addresses
- Pick instead of typing. Users choose From and Reply-To from an address book linked to outgoing mail servers.
- Apply on templates too. Email templates can use the same managed sender addresses.
- Keep the screen simple. The outgoing mail server field is hidden when only one server is configured.
Automatic sender rules
- Set the sender by document type. Rules choose the right From and Reply-To for sales orders, tasks, invoices and other records.
- Prevent invalid combinations. Odoo blocks sender addresses that do not match the selected outgoing mail server.
- Start with working mail setup. Make sure each outgoing server can actually send from the addresses you add.
Ready to evaluate?
Add to cart now or start with a free demo request.
To purchase the app, click the Add to Cart button at the top of this Odoo Apps Store page.
Start a free demo: https://faotools.com/s/poh2ut
Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Lost Messages Routing
Recover incoming emails Odoo could not attach automatically
Lost message queue
- Catch emails that did not attach. Incoming messages Odoo cannot place on a document are kept instead of disappearing.
- Review in one menu. Your team works from a dedicated queue with subject, sender, body and search tools.
- Keep routing clues. Recipients, To, CC and In Reply To stay available to help find the right document.
Route to the right document
- Attach in a few clicks. Pick the target document and attach one or several lost messages in a single action.
- Limit where messages may go. Restrict routing to selected document types or leave the list open for managers.
- Move attached messages too. Already linked chatter messages can be rerouted to another document when needed.
Private Thread
Confidential discussions that stay inside Odoo and off the portal
Send private from the composer
- Tick Send private. Compose a message that reaches only the selected recipients.
- Do not notify other followers. Portal users and regular followers stay out of the conversation.
- Works on any document. Use private sending on sales orders, tasks, invoices, leads and other records.
Confidential but traceable
- Keep history on the record. Private messages remain on the document for later reference.
- Hide from portal users. External contacts cannot read internal discussions on their documents.
- Choose privacy each time you send. Tick Send private again on a follow-up if that reply should stay confidential too.
Message and Note Editing
Fix mistakes after sending while keeping a transparent history
Fix mistakes after sending
- Edit your own messages. Correct comments, notes and activity feedback after they were posted.
- Give admins broader control. Authorized users can manage messages posted by others when policy requires it.
- Edit body and attachments inline. Update the message content and files directly in the chatter when a correction is needed.
History for every change
- Track what changed. Subject, body and attachment updates are stored with user and timestamp.
- Spot edited messages quickly. Modified entries show a history icon that opens the change log in one click.
Ready to evaluate?
Add to cart now or start with a free demo request.
To purchase the app, click the Add to Cart button at the top of this Odoo Apps Store page.
Start a free demo: https://faotools.com/s/poh2ut
Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
Catch missing attachments
Confirm forgotten attachments before they leave the composer
Attachment mention check
- Spot missing files before send. Odoo checks the message text when you mention an attachment.
- Works everywhere you write. The reminder appears in the full composer, quick reply and chat flows.
- Turn it off when not needed. Enable or disable the check from Messaging Suite settings.
Send-time confirmation
- Stop accidental sends. A dialog appears when the body mentions an attachment but none is attached.
- Let the user decide. Send Anyway and Go Back keep the flow moving without losing the draft.
- Adapt the wording. Adjust what counts as an attachment mention in settings when your team uses different phrases.
Message Citing
Quote earlier Odoo messages while you reply
Cite while you compose
- Open Cite Message from the composer. Search earlier messages without leaving the email you are writing.
- Find the right message fast. Filter by author, content, date range, or limit results to the current thread.
- Insert with one click. Add the selected message at the cursor position in the email body.
Readable quoted history
- Shape the quoted header. Define the text placed before every cited message.
- Reply with context. Help customers and colleagues see exactly which earlier message you refer to.
- Use across documents. Cite messages from any discussion while composing on another record.
Messaging Suite administration
One place to configure your messaging tools
One Messaging Suite settings page
- Turn features on or off. CC/BCC, drafts and attachment reminders are controlled from one place.
- Reach every related option. Open settings for routing, privacy, quoting, editing and sender addresses without leaving the suite.
- Set up once, use everywhere. Configure the whole messaging toolkit from a single administration screen.
Routing and access control
- Choose where messages may go. Define which documents can receive rerouted chatter messages.
- Keep lost emails separate. Unattached incoming mail keeps its own queue and routing rules.
- Decide who may reroute. Give routing rights only to the users who should move messages between documents.
Ready to evaluate?
Add to cart now or start with a free demo request.
To purchase the app, click the Add to Cart button at the top of this Odoo Apps Store page.
Start a free demo: https://faotools.com/s/poh2ut
Free personalized demo. No phone number or credit card required. Free life-time updates and expert support within the major Odoo version.
According to the current Odoo Apps Store policies:
- Every module bought for version 12.0 and prior gives you access to all versions up to 12.0.
- Starting from version 13.0, every module version should be purchased separately.
- Disregarding the version, purchasing a tool grants you a right to all updates and bug fixes within a major version.
Please note that the faOtools team does not control those policies. For all questions, please contact the Odoo Apps Store representatives directly.
The most straightforward approach is to use the Odoo store's built-in workflow:
1. Open the module's page and click the button Deploy on odoo.sh
2. After that, you will be redirected to the GitHub page. Log in to your account, then click 'Create a new repo' or use an existing one. Please ensure your repository is private. It is not permitted to publish the apps under the OPL-1 license. If necessary, create a new repo for your Odoo.sh project
3. Then, go to odoo.sh and click the Deploy button. In the pop-up window, submit the decision and click 'Continue.' This action will trigger the installation process.
These steps will install the app for your project's production branch. If you want to deploy the apps for other branches or update the module, you should undertake the following actions:
1. Upload the source code for the app from the Odoo store
2. Commit the module to a required GitHub repository. Ensure none of the app folders/files are ignored (i.e., not included in your repo's .gitignore). Repositories are automatically created by odoo.sh and may include some crucial items by default (e.g., /lib). You should upload all module directories, subdirectories, and files without exceptions
3. Deploy a target branch of the odoo.sh project or, if your settings assume that, wait until it is automatically built.
2. Re-start the Odoo server;
3. Turn on developer mode (technical settings);
4. Update the apps' list (the apps' menu);
5. Find the app and push the button 'Activate'/'Install';
6. Follow the guidelines on the app's page if those exist.
Yes, sure. Simultaneously, Odoo automatically adds all dependencies to a cart, so you should exclude previously purchased tools to avoid double payment.
A red/orange warning does not influence the app's features. Regretfully, sometimes our modules do not pass standard automatic tests since the latter assume behavior that conflicts with our app's goals. For example, we change the price calculation, while the standard Odoo module tests compare the final price to a standard algorithm.
So, first of all, please check the deployed database features. Does everything work correctly?
If you still assume that the warning influences real features, please contact us and forward full installation logs and the full list of deployed modules (including core and third-party ones).
No, we only distribute the tools through the official Odoo apps store.
Regretfully, we do not have the technical means to provide individual prices.
No, third-party apps can not be used on Odoo Online. Unfortunately, Odoo SaaS blocks such a possibility.
Yes, our tool requires all modules marked in dependencies to work correctly. The price marked on the app page already includes all necessary dependencies.
The price for our modules is set in euros. The Odoo store converts prices to other currencies according to its internal exchange rate. Thus, the price in US Dollars may change when the exchange rate is updated.
Turn every native feature on or off (from Messaging Suite administration)
Central settings for Email From and Lost Message Routing
Open the extra chatter message actions menu (from Message actions and email metadata)
Add CC, BCC and configurable actions to the composer (from Compose like a real email client)
Restore a saved draft back into the composer
List of message drafts
No Attachment Found confirmation dialog (from Catch missing attachments)
Route Message wizard to attach an email to any record
Inspect full email metadata from the chatter
Route lost emails to the correct record (from Lost Messages Routing)
Choose the target Odoo record for routing
Lost messages list and batch routing action
Recovered email attached to the correct thread
From and Reply-To pickers in the composer
Managed From and Reply-To address book
Managed Send From and Reply-To on email templates
Metadata rule with domain filter
Template sender prevails when rules defer
Automatic sender rules by document type
Send privately via the full composer (from Private Thread)
Guaranteed Privacy for Correspondence
Edit messages, notes, and feedback (from Message/Note Editing)
Update message body and attachments
Highlighted Changed Messages
Detailed Version History Log
Advanced Message Editor Window in Odoo Live chats
Find and cite any Odoo message (from Message Citing)
Filter and select the message(s) you want to reply to
Add citations for any position in the email composer
Odoo demonstration databases (live previews)
For this app, we might provide a free personalized demo database.
To demand such a database, press the button "Live Preview" on the top of this page or copy the link https://faotools.com/s/poh2ut
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
By your request, we will prepare an individual live preview database, where you can apply any tests and check assumptions for about two weeks.
Bug reporting
If you encounter bugs or inconsistent behavior, do not hesitate to contact us. We guarantee to provide fixes within 60 days of purchase and are intensely interested in improving our tools even after this period.
To send us a bug report, press the "Website" link at the top of this page and push the button "Bug Report" (the tab Support). Alternatively, copy the link https://faotools.com/s/b08fdd
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
Please include as many details as possible in your request: screenshots, Odoo server logs, a full description of how to reproduce your problem, and so on. Usually, it takes a few business days to prepare a working plan for an issue (if a bug is confirmed) or provide you with guidelines on what should be done (otherwise).
Public features requests and module ideas (free development)
We are strongly motivated to improve our tools and would be grateful for any feedback. If your requirements are of public use and might be efficiently implemented, the team will include those in our to-do list.
Such a to-do list is processed regularly and does not assume extra fees. Although we cannot promise deadlines and final design, it might be a good way to get desired features without investments and risks.
To share ideas, press the "Website" link at the top of this page and push the button "Share Features Ideas" (the tab Support). Alternatively, copy the link https://faotools.com/s/zayrga
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
Questions and misc issues
Feel free to contact us with any other concerns, doubts, or questions: press the "Website" link at the top of this page and push the button "Raise Question" (the tab Support). Alternatively, copy the link https://faotools.com/s/tnsmsj
You do not need a phone number or credit card to contact us. You should only pass a short email sign-up, which does not take more than 30 seconds.
About the team
faOtools (faotools.com, former odootools.com) is the developers and business analysts team that helps you extend Odoo's potential. Since 2012, we have worked side by side with end users for whom Odoo is the primary business tool, turning their real needs into ready-to-use apps.
Trusted since 2012
More than a decade focused on Odoo. Many customers have relied on faOtools since Odoo v8, upgrade after upgrade.
102 published apps
102 apps published and maintained on the Odoo Apps Store, covering a wide range of real business needs.
Approved by real users
Our tools are built and hardened with feedback from companies running Odoo in production, and carry strong five-star ratings on the Odoo Store.
Free lifetime support
Free support and bug fixes for the entire lifetime of the Odoo major version you purchased - no recurring support fee.
Free live demos
Try most tools on a live demo database before you buy, so you know exactly what you are getting.
Compatible with core Odoo
Our modules complement standard Odoo apps and follow Odoo's philosophy - they extend the core, they never fight it.
Ready to use out of the box
Designed around real-life scenarios with clean defaults and clear documentation - install and start using them right away.
OPL-1 and AI-friendly
Distributed under the Odoo Proprietary License: you may build your own modules - including AI-assisted adaptations - on top of ours as a dependency.
Open to your ideas
Share a request. If it is useful for everyone, we often add the feature to the app at no extra cost.
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