$ 886.96
In-App Purchases| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 5069 |
| Technical Name |
itsm_change |
| License | OPL-1 |
| Website | http://www.geninit.cn |
ITSM 变更管理 | Change Management
基于 ITIL 4 的专业变更生命周期治理方案
Professional Change Lifecycle Governance Based on ITIL 4
核心管理能力 | Core Management Capabilities
差异化流程 | Dynamic Workflows
针对 Standard (预授权)、Normal (全评审) 和 Emergency (紧急) 变更提供差异化流转路径，兼顾效率与合规
Dynamic paths for Standard, Normal, and Emergency changes
智能影响分析 | Impact Analysis
自动探测 CMDB 依赖关系，发现下游受影响 CI，评估业务影响等级，防止生产事故
Automated dependency discovery and impact assessment via CMDB
Znuny 风格执行工单 | Task-based Execution
引入 Work Order 体系，将复杂变更拆解为有序的实施、验证和回滚任务流
Work Order system for decomposing complex changes into manageable tasks
专业治理特性 | Governance Features
CAB 会议管理 | CAB Governance
管理变更顾问委员会分组及会议，实现议程化决策和结论自动下发同步
CAB groups, meeting agendas, and automated decision propagation
变更日历与窗口 | Change Schedule
可视化日历展示变更排期。维护期与封网期管理，实时冲突预警(Collision Detection)
Visual schedule, Maintenance/Freeze windows with collision detection
结构化 Runbook | Compliant Runbook
包含前置检查、实施步骤、验证和回滚的标准化操作指南，满足等保与 ISO 审计需求
Pre-check, steps, verification, and rollback plans for audit readiness
ITIL 4 核心集成 | Seamless Integration
CMDB 深度联动
- 实时选择受影响 CI 并获取风险快照
- 多级依赖拓扑探测受影响业务服务
- 变更成功后自动同步 CI 配置状态
合规存证体系
- 高风险变更自动生成合规审计证据
- 满足等保 2.0 (8.10.10.1) 重大变更审计
- 全生命周期 Chatter 沟通记录，确保可追溯性
标准变更库 (Library)
- 维护常用运维操作的标准变更模板
- 一键从模板生成预设的执行工单任务流
- 支持按分类(软件/硬件/网络)管理模板
智能 SLA 与冲突预警
- 基于优先级的审批时效 (SLA) 自动计算
- 同一资产在同一时间的并发变更碰撞检测
- 封网期、维护期智能规划与提醒
技术支持 | Technical Support
亘盈信息技术 | Genin IT
联系我们 | Contact Us
www.geninit.cn
Requires: itsm, itsm_compliance modules
Supports: Odoo 16.0 / 17.0
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module