Centralized CMDB & IT Asset Management: lifecycle tracking, dependency mapping, asset reconciliation, Knowledge integration, and Helpdesk linkage.
Zabbix Integration for CMDB: automated asset discovery, hourly synchronization, group & tag mapping, documentation compliance tracking.
Discord Notifications for Helpdesk: ticket events, SLA alerts, after-hours replies, and @mentions via webhooks.
Module to enable advanced features for I.T.S.M.
Integration with CSurface API to automatically create helpdesk tickets from detected security issues.
AI-powered ticket summarization for Helpdesk ITSM
Migration assistant to import data from external ERP/ITSM systems into Odoo Helpdesk.
CMDB and IT Service Management / CMDB和IT服务管理
Glue module to link Change Management with Compliance Governance
Universal Compliance and Audit Management for ITSM (MLPS, ISO27001, GDPR)
Glue module to link Problems and Change Requests
Full ITIL 4 Compliant Suite - Bundle Options & Product Guide
Revenue-Driven Service Subscriptions & Customer Self-Service Portal
Manage IT Suppliers, External Dependencies and Risks
Module to enable Problem and Changes for I.T.S.M.
Advanced Subscription Management with ITSM Integration: scheduled tickets, auto-renewal with index adjustment, expiration alerts, project consolidation, and SLA reporting.