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  1. APPS
  2. Zalo
  3. Zalo - Sell from Chat v 17.0
  4. Sales Conditions FAQ

Zalo - Sell from Chat

by Viindoo https://viindoo.com/apps/app/17.0/viin_zalo_sale
Odoo

$ 151.56

In-App Purchases
v 17.0 Third Party
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
Community Apps Dependencies Show
• Zalo OA Templates (ZBS)
• Integration with Zalo OA
• API Request Logger
Lines of code 11654
Technical Name viin_zalo_sale
LicenseOPL-1
Websitehttps://viindoo.com/apps/app/17.0/viin_zalo_sale
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Sales (sale_management)
• Discuss (mail)
• Invoicing (account)
Community Apps Dependencies Show
• Zalo OA Templates (ZBS)
• Integration with Zalo OA
• API Request Logger
Lines of code 11654
Technical Name viin_zalo_sale
LicenseOPL-1
Websitehttps://viindoo.com/apps/app/17.0/viin_zalo_sale
  • Description
  • License
Community Enterprise Sales

Zalo + Sales for the system

Sell directly from Zalo chat

Customer asks about a product on Zalo? Search it, build a cart, create a quotation, and send the confirmation — all without leaving the conversation. The complete Zalo sales workflow inside the system.

Zalo Sale Order from Chat
Sound familiar? What sales teams struggle with every day

The gap between Zalo and your sales process

Customers buy through chat. But your sales system doesn't know about it — and your chat doesn't know about your products.

Copy-paste between Zalo and ERP

Customer asks for a price on Zalo. Staff opens the system, looks up the product, copies the price, switches back to Zalo, types it out. Repeat for every item, every customer, every day.

Slow replies lose deals

Multiple customers ask at once. By the time your sales rep finishes creating a quotation in the system and comes back to Zalo, the customer has already messaged a competitor.

No link between chat and order

A customer agreed to buy in a Zalo conversation — but which order was it? Which quotation? There's no trail from what was discussed to what was recorded in the system.

Every quotation is sent by hand

Create the quotation in the system, export PDF, open Zalo, attach, send. For payment reminders, same thing. With dozens of customers a day, this does not scale.

How it works From message to order in one flow

Chat → Cart → Order → Send

Everything happens inside one Discuss window. No tab switching, no copy-paste, no context lost.

STEP 1
Customer messages

A customer asks about a product on Zalo. The message appears in the system instantly.

STEP 2
Build a cart

Open the cart panel, search products, adjust quantities and prices. All within the same conversation window.

STEP 3
Create order

One click creates a quotation or confirmed sale order — automatically linked to this customer and conversation.

STEP 4
Send to customer

Preview the message, pick a template, and send the order confirmation to the customer on Zalo. Done.

What you get Everything included

Full Zalo sales experience

This module includes the complete Zalo integration: messaging, contact sync, and the sales workflow. One install, everything works.

Cart panel in Discuss

A cart icon appears on every Zalo conversation. Click to open a side panel where you can search products, set quantities and prices, and create an order — without leaving the chat.

Sell while you chat
Quotations & sale orders

Create either a draft quotation or a confirmed sale order from the cart. The order is linked to both the customer and the Zalo conversation for full traceability.

Chat to order in seconds
Ready-made templates

4 pre-built Zalo notification templates: Quotation sent, Order confirmed, Payment received, and Order cancelled. Preview before sending, edit parameters inline.

Professional messages in one click
Zalo chat in Discuss

All Zalo OA conversations appear in the system. Reply with text, images, stickers, and file attachments — your team works from one interface.

Included with this module
Contact sync

Zalo followers are matched to contacts automatically. Import in bulk and always know which customer you are chatting with.

Included with this module
Access control

Control who can view Zalo conversations and create orders. Each company's data is kept separate for multi-company environments.

Included with this module
Why it matters Business impact

Benefits

Turn every Zalo conversation into a potential sale — with the speed customers expect.

NO 01
Close deals faster

Customer asks, you quote, they confirm — all in one conversation. No tab switching, no waiting, no "I'll send you the quotation later".

NO 02
Every chat leads to a record

Orders are linked to the Zalo conversation that created them. Managers can trace any sale back to the exact chat where it started.

NO 03
Professional customer experience

Customers receive polished order confirmations and payment notifications on Zalo — not screenshots or plain text messages.

NO 04
Sales team works in one place

Chat, product lookup, order creation, and notification sending — all inside Discuss. No training on separate tools, no forgotten follow-ups.

  • Overview
  • Templates
  • Demo
  • Support
  • Technical requirement
  • Changes log
What's included
Solution
Sell directly from Zalo conversations inside the system. Search products, build a cart, create orders, and send professional notifications — all in one flow.
Sales workflow
Cart panel with product search, quantity and price editing, and one-click order creation. Supports both quotations and confirmed sale orders.
Notifications
4 pre-built Zalo templates (quotation, confirmation, payment, cancellation) with live preview and inline editing before sending.
Zalo messaging
Full Zalo OA integration included: receive and reply to messages in Discuss, send text, images, and files. No separate module needed.
Contact sync
Zalo followers automatically matched to contacts. Bulk import available. One-click Zalo chat from any contact form.
Traceability
Every order is linked to the Zalo conversation where it was created. Actions are logged in both the chat thread and the order's history.

From conversation to confirmed order

Your sales team closes deals without ever leaving the chat window.

Cart panel in Discuss
Cart panel inside Zalo conversation
Product search in cart
Search products and add to cart
Order created from chat
Order created and linked to conversation
Send notification to customer
Send order confirmation via Zalo

Cart Panel & Product Search

Sell while you chat
  • A cart icon appears on every Zalo conversation — click to open the sales panel.
  • Search products by name or code, adjust quantities and unit prices inline.
  • Cart persists across messages — add items as the conversation continues.
Cart panel

Order Creation & Traceability

Chat to order in seconds
  • Create a draft quotation or confirmed sale order with one click.
  • The order is linked to both the customer and the Zalo conversation.
  • Actions are logged in the chat thread and the order's chatter for full traceability.
Order created

Zalo Notification Templates

Professional messages in one click
  • 4 pre-built templates: Quotation sent, Order confirmed, Payment received, Order cancelled.
  • Preview the message before sending — edit parameters inline if needed.
  • Each template includes a portal link so customers can view their order details.
Notification templates
Templates
Pre-built Zalo notification templates

Ready to use out of the box. Each template shows the right information for its purpose and includes a button linking the customer to their portal.

Quotation sent

Order code, date, expiry date, total amount, and a "View Details" button to the customer portal.

Order confirmed

Order code, confirmation date, total amount, and portal link for the customer to review their order.

Payment received

Order code, payment date, amount received, and confirmation that payment has been processed.

Order cancelled

Order code, cancellation date, reason for cancellation, and contact information for follow-up.

Zalo Sales demo
Zalo Sales walkthrough

Watch the complete flow: receive a customer message, search products, build a cart, create an order, and send the confirmation — all inside Discuss.

Demo
Try Viindoo online

Open Discuss, find a Zalo conversation, and try the cart panel to create a sale order.

International demo Vietnam demo
Note

This module includes full Zalo OA integration. No need to install the base Zalo module separately.

Pre-Sales Question

Need help before purchasing? Share your Odoo version, edition, number of sales staff, and expected daily Zalo conversation volume.

sales@viindoo.com

Support

For technical assistance, include your order number, Zalo OA name, Odoo version, what you expected to happen, what actually happened, and any screenshots.

apps.support@viindoo.com
Technical requirement
  • Odoo 17 — Community Edition or Enterprise Edition.
  • Sales Management module installed.
  • A verified Zalo Official Account with API access enabled.
  • Zalo App credentials (App ID, Secret Key) — created via the Zalo Developers portal.
  • Your Odoo server must be accessible over HTTPS (valid SSL certificate) so Zalo can deliver messages.
  • Your Odoo server must have internet access to communicate with Zalo services.
Changes log
  • v1.0.0 - Initial release: cart panel in Discuss for Zalo conversations, product search, quotation and sale order creation from chat, 4 pre-built Zalo notification templates (quotation, confirmation, payment, cancellation), message preview with inline editing, full conversation-to-order traceability.
Audience

Who should use this module?

Sales teams

Quote and close deals during Zalo conversations without switching to another app. Respond faster than any competitor.

SME owners

See every sale traced back to its Zalo conversation. Know what your team promised, when, and to whom.

Retail & e-commerce

Take orders from Zalo chat and send order confirmations and payment notifications directly to customers.

Service businesses

Real estate, education, logistics — any business that receives inquiries on Zalo and needs to turn them into billable orders.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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