Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) • Manufacturing (mrp) • Purchase (purchase) • Sales (sale_management) • Website (website) • eCommerce (website_sale) • Invoicing (account) |
Lines of code | 1586 |
Technical Name |
wbl_return_merchandise_authorization |
License | OPL-1 |
Website | https://store.weblyticlabs.com |
Versions | 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Discuss (mail)
• Inventory (stock) • Manufacturing (mrp) • Purchase (purchase) • Sales (sale_management) • Website (website) • eCommerce (website_sale) • Invoicing (account) |
Lines of code | 1586 |
Technical Name |
wbl_return_merchandise_authorization |
License | OPL-1 |
Website | https://store.weblyticlabs.com |
Versions | 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Weblytic Labs - Your one-stop solution
Thank you for exploring our Odoo App. We are committed to continuous improvement to enhance your
experience.
Should you encounter any issues or have feature requests for our Odoo App, please don't hesitate
to contact us at support@weblyticlabs.com.
We eagerly await your notification!
RMA - Return Merchandise Authorization
Streamline your return process and enhance customer satisfaction with the RMA app for Odoo. Designed for seamless product return handling, this app enables admins and customers to manage the return process efficiently. The RMA app for Odoo simplifies the return process by allowing administrators to set predefined return reasons and stages, such as "Return -> Replace -> Exchange -> Refund." Customers can easily initiate returns from their account section post-purchase, selecting specific items or entire orders to return. The admin can also manage returns through the backend, eliminating duplicate requests and ensuring smooth tracking.

ComprehensiveRMA - Return Merchandise Authorization
Admin Management
Clear Communication
Enhanced Customer Experience
Operational Control
Reduced Disputes
Streamlined Operations
Detailed Features and Steps:
- Predefined Stages and Reasons: Admins can set clear return stages and reasons to standardize the process.
- Customer Initiated Returns: Users can request returns from their order history, selecting specific items or full orders.
- Admin Management: Admins can create and manage return orders directly from the backend.
- Duplicate Prevention: The system prevents duplicate return requests for the same items.
- Return History and Status Updates: Customers can track return status in their account.
- Customizable Return Window: Admins can configure the RMA availability period based on purchase date.
Enhanced Customer Experience:
- Easy-to-manage returns increase customer satisfaction and loyalty.
Streamlined Operations:
- Automated and standardized return processes save time and reduce errors.
Clear Communication:
- Automated emails keep customers informed throughout the return process.
Operational Control:
- Admins have full control over return stages and can customize the process to fit business needs.
Reduced Disputes:
- Transparent processes help mitigate issues related to return handling.
Click On RMA.

Create New RMA Reason.

RMA Reasons.

Create New RMA Stages.

RMA Stages.

Order Successfully Confirmed.

New Tab For RMA Order.

Click To View The Order Details.

Click On Button For Single Product Return.

Multiple Products Can Be Selected.

Return Order Successfully Created.

Show RMA Order Status.

RMA Orders.

Click to Confirm The RMA Orders.

RMA Orders Details View.

RMA Order Confirms.

RMA Orders.

RMA Orders Details.

RMA Order Details View.

New Sale Orders.

Sale Orders.

Click on Create RMA.

Select Reason And Types.

RMA Order Created Successfully.

This RMA Orders With The Same Product Already Created.

Show The Messages With Already Exists.

Sales Orders.

Click On Return Button.

Select The Request Type And Reason.

RMA Orders Status.

RMA Orders Status.

RMA Orders Details.


Orders Status.

Request Information.

Click On Emails.

All Emails.

RMA Order Created Email.

RMA Order Verified Email.


Yes, our modules are designed to be customizable. However, it's recommended to consult our support team or refer to the customization guidelines in the documentation.
Follow our step-by-step installation guide provided with each module. Generally, it involves downloading the module, placing it in the addons folder, and updating the module list in Odoo.
We strive to provide regular updates to ensure compatibility with the latest Odoo versions and address any reported issues. Check our release notes for update frequency.
Yes, we consider custom feature requests. Contact our sales team to discuss your specific requirements, and we'll provide you with a customized solution.
Subscribe to our newsletter, follow our social media channels, or check our website regularly for the latest news, releases, and announcements related to our Odoo modules.
We provide technical support to resolve installation, configuration, and functionality-related issues. Support details are outlined in our support policy. We also customise our Odoo App to meet your business needs.
Our modules are compatible with both on-premise and cloud-based Odoo deployments. Follow the standard installation process for your specific environment.
Refer to the refund policy of Odoo for detailed information on eligibility and conditions for refunds. We strive to address concerns and provide satisfactory solutions.
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SUPPORT AND MAINTENANCE
From seamless installation to ongoing troubleshooting, our expert team is dedicated to ensuring your satisfaction every step of the way. With timely assistance and personalized guidance, maximize the value of your Odoo investment and unlock the full potential of your business operations.
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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