Odoo Car Repair Management System

Odoo Car Repair Suite: Requests, Diagnosis, and Job Order Management

Garage and Repair Management App for Odoo

Odoo Car Workshop: Comprehensive Car Repair Management

This app is designed to help you efficiently manage your car repair business, industry, or workshop. It provides a comprehensive solution for handling all aspects of car repair operations, from managing repair requests and diagnostics to organizing job orders and tracking progress. With user-friendly features and functionality, this app streamlines your workflow, improves customer satisfaction, and boosts productivity. Explore the features listed below and the accompanying screenshots to see how this app can transform your car repair management process.

Main Features :

• 1. Website Request Form:
• Your customers can easily submit car repair requests directly from your website by filling out a form and attaching documents or images to provide additional details about their request.


• 2. Car Repair Request Unique Number:

  A unique car repair request is automatically generated upon submission and recorded in the backend as a repair request ticket number for streamlined tracking and management.



• 3. Customer Portal:

  Customers can view the status of all their submitted car repair request tickets on the "My Account" page on the portal side of your website, as shown in the example below.



• 4. Car Repair Request Backend Management:

  The repair manager or repair user can create and manage diagnoses for car repair requests, as well as generate sales quotations and send them directly to the customer for approval.



• 5. Responsible:

  The repair manager or repair user can create job orders or work orders directly from the repair ticket and assign them to the responsible technician or repair user for efficient task management and execution.



• 6. Configuration:

  The app allows you to configure and manage car repair teams, services, and service types through the setup configuration menu, enabling you to customize your workflow to suit your business needs.



• 7. Cars and Cars Parts:

  The app allows you to configure and manage cars and car parts as products in Odoo, making it easier to track inventory, manage repairs, and streamline your operations.



• 8. Car Repair Photos:

  The app allows you to add more car repair-related images on the car repair request ticket form, providing better context and details for each repair request.



• 9. PDF:

  The app allows you to print car repair request reports in PDF format, making it easy to share or archive repair details for your records.



• 10. Communication Message Chatter:

  Car repair users, managers, and technicians can communicate directly with customers using the chatter feature and fill in timesheets to record the work completed for each repair request, ensuring accurate tracking of time and seamless communication throughout the repair process.



• 11. Close Ticket:

  The car repair request manager can close repair tickets and send bills to customers, with billing being generated from a quotation created during the repair diagnosis. Once the ticket is closed, feedback requests are automatically sent to customers via email, ensuring valuable customer insights are collected after each service.



• 12. Feedback:

  The system enables customers to provide feedback and rate their car repair requests by simply clicking on the button in the email, making it easy for them to share their experience and for you to gather valuable insights.



• 13. Car Repair Team:

  Manage your car repair request tickets by assigning them to specific car repair teams, ensuring that the right team handles each ticket and optimizes workflow efficiency.



• 14. Report:

  The system provides various reports, including Car Repair Request in PDF, Car Repair Label, and Car Repair Analysis, all of which are available for viewing and download, as shown in the sample below.



• 15. Note:

  For more details, you can watch the video and refer to the screenshots below for a closer look at the features and functionalities.

1. Customer
2. Repair Manager
3. Repair User/Technician
4. Sales User



Role of Customer

• Customers can create car repair/service requests directly from the website.
• Customers can view and track their submitted requests in the "My Account" portal.



Role of Repair Manager

• The manager can assign repair requests to repair users or technicians.
• The manager can create a car diagnosis from the repair ticket.
• The manager can print a PDF report of the car repair request.
• The manager can close the repair request ticket once the work is completed.
• The manager can create quotations based on the car diagnosis.
• The manager can fill in timesheets for work performed.



Role of Repair User/Technician

• Repair users can view and manage repair requests assigned by the repair manager.
• Repair users can create work orders and carry out work on the job orders.
• Repair users can also create and manage car diagnoses from repair requests.
• Repair users/technicians can communicate with customers.
• Repair users can fill in timesheets for work performed.



Role By Sales User

• Sales users can send quotations via email to customers and work on converting them into orders.
• Once an order is confirmed, the sales user can create an invoice based on the order (Odoo standard process).

Menus Available in the Car Repair Management System

• Car Repair
  • Car Repairs/Service
    • Car Repairs/Service
    • Car Diagnosys
    • Car WorkOrders
  • Cars
    • Car Parts
    • Cars
    • Reports
  • Reports
    • Car Repair Requests
  • Configuration
    • Car Repair Teams
    • Service Types
    • Services

Car Repair Team: List View Overview

You can create different car repair teams and assign car repair tickets to the respective team responsible for completing the job, ensuring efficient task management and streamlined operations.

Car Repair Team: Form View for Team Management

You can create various car repair teams and assign car repair tickets to the team responsible for completing the job, ensuring efficient task allocation and management.

Configure and Manage Car Services for Your Workshop

Car Service Type Configuration: Setup and Management

Managing Cars as Products in Odoo: Standard Menu Overview

Cars Kanban View: Visualize and Manage Car Products

Managing Car Parts as Products in Odoo: Standard Menu Overview

Car Parts Kanban View: Organize and Manage Car Parts

Allow Customers to Submit Car Repair Requests Directly from Your Website

Unique Request Number Provided to Customers for Future Communication

Upon submission, the system will automatically create a repair request in the backend, assigning it to the default repair team for further processing.

Car Repair Request Form View in the Backend

Repair Timesheet: Track Working Hours for Technicians and Repair Teams

General Information Tab: Overview of Car Repair Request Details

Product Consumables: Parts Tracking in Car Repair Request Form

Add Multiple Car Images to the Repair Request Form for Better Documentation

Create Diagnosis: Initiate Car Repair Analysis from the Request Form

Car Repair Request Triggers the Creation of a Diagnosis

Diagnosis Timesheet: Track Time Spent on Car Repair Analysis

Generate Work Order for Car Repair Tasks with One Click

Work Order Timesheet: Track Hours Worked by Repair Users and Teams

Detailed Information on Job and Work Orders for Car Repairs

Generate Car Repair Quotations Directly from Diagnosis

Manage Car Repair Quotations in Odoo: List View Overview

Quotation Form View: Manage and Edit Created Quotations

Close Car Repair Request After Finalizing All Job Orders

Email Notification Sent to Customer Upon Closing Car Repair Request

Feedback Request: Send Link to Customers When Car Repair Request is Closed

Express Gratitude to Customers for Their Feedback on Car Repair Services

Store Customer Ratings on Car Repair Requests for Future Reference

Customer Portal: View and Manage Your Car Repair Requests

Car Repair Requests Details: View Comprehensive Information on the Website

Car Repair Request Report: Download in PDF Format

Car Repair Label PDF: Streamline Label Creation for Repairs

Car Repair Analysis: In-Depth Reporting for Better Decision Making

Car Repair Analysis: Visualize Data with Pivot View

Car Repair Analysis: Visualize Data with Bar Chart Graph View

Car Repair Analysis: Visualize Data with Pie Chart Graph View

Car Repair Analysis: Visualize Data with Line Chart Graph View

Car Repair User Group Settings

Contact / Support
Introducing Probuse Consulting Services Pvt. Ltd.

If you need any help or want more additional features, you may contact us through:
Email: contact@probuse.com
Website: www.probuse.com
Skype: mustufa_probuse