Automotive & Vehicle Repair Workshop Management Suite | Car, Truck, Bus, Motorcycle & Heavy Equipment Service Management
by Probuse Consulting Service Pvt. Ltd. http://www.probuse.com$ 114.20
Automotive & Vehicle Repair Workshop Management Suite | Car, Truck, Bus, Motorcycle & Heavy Equipment Service Management
Complete Vehicle Service & Workshop Management | Cars, Trucks, Motorcycles, Buses, Fleet & Heavy Equipment
Garage & Workshop Management System | Vehicle Diagnosis, Repair Jobs & Work Order Management
This module provides a comprehensive automotive and vehicle repair workshop management solution within Odoo. It enables organizations to manage the complete repair and service lifecycle for cars, trucks, buses, motorcycles, scooters, electric vehicles (EVs), fleet vehicles, heavy equipment, and other mechanical assets. The module includes customer repair requests, technical diagnosis, repair estimations, quotations, work orders, spare parts tracking, technician assignments, customer portal access, automated notifications, and integrated reporting, helping workshops streamline operations, improve service quality, and enhance the overall customer experience.
Overall Purpose
The primary purpose of this module is to centralize and streamline the complete automotive and vehicle repair workshop management process within Odoo. It enables workshops, garages, fleet maintenance companies, and service centers to efficiently manage repair requests, technical diagnosis, repair estimations, quotations, work orders, spare parts, technician assignments, and customer interactions from a single platform. This helps improve operational efficiency, enhance service quality, and deliver a seamless repair and maintenance experience for cars, trucks, buses, motorcycles, scooters, fleet vehicles, heavy equipment, and other mechanical assets.
Scope of Module
This module covers the complete automotive and vehicle repair workshop management lifecycle within Odoo. It includes customer repair requests through the portal and backend, vehicle and equipment registration, technical diagnosis, repair estimations, quotation generation, work order management, technician assignments, repair timesheet tracking, spare parts consumption, image management, repair status monitoring, customer feedback collection, automated email notifications, and integrated reporting. It provides a centralized solution for managing the complete repair and service workflow from request submission to service completion.
Real World Problem It Solves
In many automotive workshops, garages, fleet maintenance companies, and vehicle service centers, repair requests, technical inspections, work orders, and service records are often managed using paper documents, spreadsheets, or disconnected systems. This makes it difficult to track repair progress, coordinate technicians, and keep customers informed about the status of ongoing repairs. This module addresses these challenges by providing a centralized repair and workshop management solution within Odoo. It streamlines the complete service lifecycle from repair requests and technical diagnosis to quotations, work orders, service completion, automated customer notifications, and feedback collection, improving operational efficiency and enhancing the overall customer service experience.
Main Features of Automotive Service Management
- Customer Repair Request Portal
- Submit Repair Requests Through Customer Portal
- Capture Vehicle Information
- Report Vehicle Problems
- Select Repair or Service Type
- Track Repair Request Status
- Improve Customer Experience
The Customer Repair Request Portal enables customers to submit repair and service requests directly through the customer portal without requiring backend access. Customers can enter vehicle or equipment details, describe the reported issue, select the required service, and track the status of their requests throughout the repair process.
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Key Points :
- Vehicle Registration and Information
- Register Customer Vehicles
- Maintain Vehicle Specifications
- Store Vehicle Ownership Details
- Centralized Vehicle Records
- Quick Vehicle Identification
- Improve Service History Tracking
The Vehicle Registration feature allows workshops to maintain a centralized database of customer vehicles. Users can record important vehicle information including brand, model, category, manufacturing year, color, registration details, and ownership information, ensuring every repair request is linked to the correct vehicle.
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Key Points :
- Vehicle Diagnosis and Inspection
- Create Vehicle Diagnosis Records
- Record Inspection Findings
- Add Technician Observations
- Document Repair Recommendations
- Maintain Diagnosis History
- Improve Repair Accuracy
The Vehicle Diagnosis feature enables technicians to perform detailed vehicle inspections before repair work begins. Diagnostic findings, inspection notes, repair recommendations, technician observations, and estimated repair requirements can all be recorded in a single diagnosis record, helping workshops identify issues accurately.
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Key Points :
- Repair Estimation and Quotation
- Prepare Repair Estimates
- Calculate Labor Costs
- Include Spare Parts
- Generate Customer Quotations
- Estimate Total Repair Cost
- Improve Pricing Accuracy
The Repair Estimation feature helps service advisors prepare accurate repair estimates based on diagnostic results. Labor charges, spare parts, service costs, and additional expenses can be included before generating professional customer quotations directly from the diagnosis record.
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Key Points :
- Repair Work Order Execution
- Create Repair Work Orders
- Assign Repair Activities
- Track Repair Progress
- Record Work Performed
- Consume Spare Parts
- Complete Repair Operations
The Repair Work Order feature converts approved repair quotations into structured workshop work orders. Technicians can follow assigned repair activities, record work performed, consume spare parts, update repair progress, and complete the repair process from a centralized work order.
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Key Points :
- Spare Parts Consumption Tracking
- Record Consumed Spare Parts
- Link Parts with Repair Requests
- Track Material Usage
- Maintain Repair Part History
- Improve Inventory Visibility
- Accurate Material Cost Tracking
The Spare Parts Consumption feature enables workshops to record and monitor all parts consumed during vehicle repairs. Parts used for each repair are linked directly to the repair request and work order, providing accurate material tracking and improving inventory visibility throughout the repair process.
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Key Points :
- Technician Timesheet Recording
- Record Technician Working Hours
- Track Labor Time per Repair
- Maintain Repair Timesheets
- Monitor Technician Productivity
- Improve Labor Cost Analysis
- Centralized Timesheet Records
The Technician Timesheet feature allows workshops to record the time spent on each repair activity. Technicians can log working hours against repair jobs, helping organizations monitor labor effort, improve productivity, and maintain accurate service records.
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Key Points :
- Vehicle Image Documentation
- Upload Vehicle Images
- Document Vehicle Condition
- Maintain Repair Evidence
- Store Before and After Photos
- Improve Service Documentation
- Centralized Image Records
The Vehicle Image Documentation feature enables workshops to attach vehicle images before, during, and after repairs. These images provide visual evidence of vehicle condition, improve repair documentation, and help maintain complete service records.
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Key Points :
- Repair Team Assignment
- Create Repair Teams
- Assign Technicians to Teams
- Allocate Repair Responsibilities
- Improve Team Coordination
- Balance Workshop Workload
- Increase Operational Efficiency
The Repair Team Assignment feature allows workshops to organize technicians into dedicated repair teams and assign them to vehicle repairs. Team-based assignments improve workload distribution, coordination, and overall workshop efficiency.
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Key Points :
- Customer Feedback and Service Rating
- Collect Customer Feedback
- Record Service Ratings
- Capture Customer Comments
- Link Feedback with Repairs
- Measure Customer Satisfaction
- Improve Service Quality
The Customer Feedback feature enables customers to submit ratings and comments after their vehicle repair has been completed. Feedback is automatically linked to the repair record, helping workshops evaluate service quality and continuously improve customer satisfaction.
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Key Points :
User Roles & Responsibilities
This module provides role-based access control to ensure users can access only the features and operations relevant to their responsibilities. It defines dedicated roles for Customers, Repair Managers, Repair Users/Technicians, and Sales Users, helping organizations maintain secure access, streamline repair workflows, and improve collaboration throughout the complete automotive and vehicle repair lifecycle.
Available User Roles:- Customer
- Repair Manager
- Repair User / Technician
- Sales User
Customer
- Submit repair and service requests directly through the customer portal.
- View and track the status of submitted repair requests from the My Account portal.
- Receive repair completion notifications and submit service feedback.
Repair Manager
- Assign repair requests to technicians or repair users.
- Create and manage vehicle diagnosis records.
- Generate repair quotations based on diagnostic findings.
- Create and supervise repair work orders.
- Review technician timesheets and repair activities.
- Print repair request reports.
- Close completed repair requests and notify customers automatically.
Repair User / Technician
- View repair requests assigned by the Repair Manager.
- Create and update vehicle diagnosis records.
- Create and execute repair work orders.
- Record spare parts consumption and work performed.
- Log repair timesheets and update repair progress.
- Communicate with customers when required.
Sales User
- Send repair quotations to customers by email.
- Convert approved quotations into Sales Orders using the standard Odoo workflow.
- Generate customer invoices from confirmed Sales Orders using the standard Odoo invoicing process.
Menus Available in the vehicle Repair Management System
- Car Repair
- Car Repairs/Service
- Car Repairs/Service
- Car Diagnosys
- Car WorkOrders
- Cars
- Car Parts
- Cars
- Reports
- Reports
- Car Repair Requests
- Configuration
- Car Repair Teams
- Service Types
- Services
- Car Repairs/Service
Note: The menu names use "Car" for demonstration purposes only. This module is fully generic and can be configured for any type of vehicle, equipment, machinery, or mechanical repair and service business.
Edition Compatibility:
Enterprise Odoo.sh Community
End-to-End vehicle Repair & Service Management Workflow
Customer Portal Home Page with Create Repair / Service Request Menu
Allow customers to submit new repair or service requests directly from the customer portal through a dedicated Create Repair / Service Request menu for a simple and streamlined service request process.
Create Repair / Service Request Form View
Allow customers to submit detailed repair and service requests by providing vehicle information, service details, preferred schedule, and additional notes directly through the customer portal.
Repair / Service Request Confirmation Page View With View Request Button
After submitting the repair or service request, customers are presented with a confirmation page displaying the request number and a View Request button for quick access to the submitted request and its status.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Request Details View
Allow customers to view complete repair or service request details, including vehicle information, reported issues, request status, assigned service details, and communication updates directly from the customer portal.
Automatically Created Vehicle Repair / Service Form View with Timesheet Tab
Once a customer submits a repair or service request, the system automatically creates a Vehicle Repair / Service record with a dedicated Timesheet tab, allowing service teams to log work hours, track technician activities, and monitor the time spent on each repair task.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View with General Information Tab
Capture the essential repair request details, including the Nature of Service, Repair Type, and reported Problem, to accurately define the required repair or maintenance work.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View with Product Consume Part Tab
Track all parts and materials consumed during the repair process by recording products, quantities, units of measure, and consumption details to ensure accurate inventory usage and repair cost tracking.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View with vehicle Images Tab
Store and organize vehicle photos to document damage, repair progress, and the final serviced condition in a centralized location.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View with Create vehicle Diagnosys Button And vehicle Diagnosys Smart Button
Generate and manage vehicle diagnosis records directly from the repair form while using the vehicle Diagnosis smart button to instantly view all associated diagnosis records.
Created vehicle Diagnosis Form View with Description Tab
Maintain detailed diagnosis notes and technician observations to provide complete visibility into the vehicle's condition before repair work begins.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Diagnosis Form View with Timesheets Tab
Track technician work hours and diagnostic activities using the Timesheets tab. Record the time spent on inspections, fault identification, testing procedures, and diagnostic tasks to improve labor tracking, service documentation, and overall workshop efficiency.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Diagnosis Form View with Car Repair Estimation Tab
Prepare a detailed repair estimation directly from the Vehicle Repair Estimation tab by adding required parts, labor, and service charges. This provides an accurate cost estimate for the customer before repair work begins, ensuring transparency, efficient approval, and streamlined repair planning.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Diagnosis Form View with Create Quotation And Quotations Smart Button
Generate a customer quotation directly from the Vehicle Diagnosis form using the Create Quotation button. The system automatically prepares a quotation based on the repair estimation, while the Quotations smart button provides quick access to all linked quotations for efficient review, management, and customer approval.
Genreted quotation Form View With Order Lines Tab(Odoo Standard)
Review the automatically generated Odoo Sales Quotation, where the estimated repair parts, labor, and service charges are added as Order Lines. Users can modify quantities, prices, or products if required before sending the quotation to the customer for approval.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View with Create Work Order Button And Work Orders Smart Button
Generate a Work Order directly from the Vehicle Repair form using the Create Work Order button to begin repair execution. The Work Orders smart button provides instant access to all linked work orders, enabling technicians and service managers to efficiently monitor repair activities, assigned tasks, labor progress, and work order status from a centralized location.
Work Order Form View With Description Tab
Record repair procedures, technician observations, and service notes in the Description tab for complete work order documentation.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View with Set To Close Button
Complete the repair process by clicking the Set To Close button, which updates the repair status and marks the service request as successfully completed.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View Closed with Automatic Customer Email Notification
When the vehicle repair request is marked as Closed, the system automatically sends a closure email to the customer containing the repair details and a "Please Give Your Feedback" button, allowing customers to submit their service feedback directly.
Customer Portal Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Feedback Form with Submit Button
Allow customers to rate their repair and service experience, provide comments and suggestions, and submit their feedback directly through the customer portal after the repair request has been completed.
Customer Feedback Submission Confirmation Page
Acknowledge the successful submission of customer feedback with a thank-you message, confirming that their comments and rating have been received and are valued.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View with Automatically Updated Customer Rating Tab
Customer ratings and feedback submitted through the customer portal are automatically recorded in the Customer Rating tab of the vehicle Repair form, providing service teams with immediate access to customer reviews and satisfaction scores.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View in Closed Stage with Reopen Button
Once the repair is closed, all fields become read-only to preserve the completed service record. If further work is required, use the Reopen button to reopen the repair and continue the service process.
Reopened Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Form View in Work in Progress Stage
Click the Reopen button to move the closed repair back to the Work in Progress stage, allowing technicians to continue repair activities and update the service record as needed.
Vehicle Repair & Service Management Insights
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair / Services Menu And Kanban View
Manage and monitor all Vehicle repair and service requests from a centralized Kanban view, enabling quick access to repair records and their current workflow stages.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair / Services - List View
Display all car repair and service records in a comprehensive list view, allowing users to efficiently search, filter, sort, and manage repair requests.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair / Services - Calendar View
Schedule and track vehicle repair and service appointments in a calendar view, providing a clear overview of upcoming, ongoing, and completed service activities.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair / Services - Pivot View
Analyze Vehicle repair and service data using the Pivot View to generate summarized reports, compare key metrics, and gain valuable insights into workshop performance.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair / Services - Graph View
Visualize Vehicle repair and service data through interactive graphs, helping users analyze repair trends, workload distribution, and overall workshop performance.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Diagnosys Menu And Kanban View
Manage and monitor all vehicle diagnosis records from a centralized Kanban view, allowing users to track diagnostic progress and access diagnosis records with ease.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Diagnosys - List View
View and manage all vehicle diagnosis records in a structured list, making it easy to search, filter, sort, and monitor diagnostic activities.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Work Orders And Kanban View
Manage and track all car work orders from a centralized Kanban view, enabling technicians and service managers to monitor work progress and workflow stages efficiently.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Work Orders - List View
View and manage all car work orders in a structured list, allowing users to search, filter, sort, and track repair tasks and work order progress efficiently.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Menu And List View
Manage all registered vehicles in a centralized list view, making it easy to search, filter, update, and maintain complete vehicle information for repair and service operations.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) - Kanban View
View and manage all registered vehicles in an intuitive Kanban view, providing quick access to vehicle records and essential information for efficient repair and service management.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Form View with Vehicle Information
Maintain essential vehicle details including the Category, Brand, Color, Model, and Manufacturing Year in a centralized car record for accurate identification and repair management.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Parts Menu And List View
Manage all vehicle spare parts in a centralized list view, allowing users to efficiently search, filter, organize, and maintain parts used in vehicle repair and service operations.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Parts - Kanban View
View and manage all car spare parts in an intuitive Kanban view, providing quick access to part records and improving inventory management for repair and service operations.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Request Menu And Pivot View
Analyze vehicle repair requests using the Pivot View to generate summarized reports, compare repair data, and gain valuable insights into service performance and repair trends.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Request - Bar Chart View
Visualize car repair request data in a bar chart to compare repair volumes, monitor service trends, and analyze workshop performance across different categories.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Request - Line Chart View
Monitor repair request trends over time using the Line Chart View, helping users analyze service demand, track workload patterns, and evaluate workshop performance.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Request - Pie Chart View
Visualize the distribution of car repair requests with a pie chart, enabling users to quickly analyze repair categories, service status, and overall workload composition.
Customer Portal My Requests Menu and Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Requests List View
Allow customers to view and track all their submitted Vehicle repair and service requests from a centralized portal list, with quick access to request details and current repair status.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair & Service Configuration
Services Menu And List View
Manage all repair and maintenance services in a centralized list view, allowing users to efficiently create, search, filter, and organize service records.
Services Types Menu And List View
Manage and organize different repair and maintenance service types in a centralized list view, making it easy to create, update, search, and categorize service offerings.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Team Menu And List View
Manage Vehicle repair teams in a centralized list view, allowing users to create, organize, assign, and maintain technician teams for efficient repair and service operations.
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair Team - Form View
Configure Vehicle repair team details, assign team members and a team leader, and maintain organized technician teams for efficient repair and service management.
Report - Car Repair Request
Report - Lable
Vehicle (For Cars, Trucks, Buses, Motorcycles, EVs, Heavy Equipment & Other Vehicles) Repair User Access Rights Configuration
Configure user roles and access permissions by assigning Car Repair User/Technician or Car Repair Manager groups to control repair operations, workflows, and module access.
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| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Inventory (stock)
• Project (project) • Sales (sale_management) • Website (website) • Discuss (mail) • Invoicing (account) • Employees (hr) |
| Lines of code | 2371 |
| Technical Name |
car_repair_maintenance_service |
| License | See License tab |
| Website | http://www.probuse.com |
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