Helpdesk MRP Repair
by CLuedoo https://www.cluedoo.com/shop/lic-clu-set-hdk-0003-helpdesk-mrp-repair-5583$ 100.58
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Manufacturing (mrp)
• Inventory (stock) • Helpdesk (helpdesk) • Sales (sale_management) • Discuss (mail) • Invoicing (account) • Repairs (repair) |
| Community Apps Dependencies | Show |
| Lines of code | 174 |
| Technical Name |
fal_helpdesk_mrp_repair |
| License | OPL-1 |
| Website | https://www.cluedoo.com/shop/lic-clu-set-hdk-0003-helpdesk-mrp-repair-5583 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Manufacturing (mrp)
• Inventory (stock) • Helpdesk (helpdesk) • Sales (sale_management) • Discuss (mail) • Invoicing (account) • Repairs (repair) |
| Community Apps Dependencies | Show |
| Lines of code | 174 |
| Technical Name |
fal_helpdesk_mrp_repair |
| License | OPL-1 |
| Website | https://www.cluedoo.com/shop/lic-clu-set-hdk-0003-helpdesk-mrp-repair-5583 |
ODOO'S FUNCTION
Odoo Helpdesk, MRP, and Repairs are not fully connected . You must manually trace the product from the ticket. No automatic way to fetch related MOs or initialize a repair from Helpdesk.
CLUEDOO'S FUNCTION
CLuedoo provides detailed MRP Information in the Helpdesk for products with the tracking method we want to repair.
|
1. Go to Helpdesk > Helpdesk Teams > Create new or choose an existing one > Check Repairs under After-Sales |
|
|
2. Create a Sales Order and make sure the Product has its Routes set to MTO and Manufacturing , and it's tracked By Unique Serial Number > Confirm |
|
|
3. Click
Delivery
> Assign SN for the product >
Validate
|
|
|
4. Go to the MO > Generate Lot/SN > Produce |
|
|
5. Go to
Helpdesk
>
Tickets
> Create a new ticket > Choose the
Helpdesk Team
that was set up before, the
Customer
,
Product
, and
Lot/Serial Number
e.g.
Here I choose the SN of the MO that I just produced
|
|
|
6. All the information about the
Manufacturing Order
will be automatically filled
|
|
|
7. Change the
Quantity to Repair
>
Repair
> Fill in the information >
Confirm Repair
|
|
|
8. From there, you can
Start Repair
>
End Repair
|
|
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
Please log in to comment on this module