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Mobile Service Management Pro

by
Odoo

116.11

v 18.0 Third Party 11
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Lines of code 3061
Technical Name mobile_service_shop_pro
LicenseOPL-1
Websitehttps://www.cybrosys.com
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Invoicing (account)
Inventory (stock)
Community Apps Dependencies
Lines of code 3061
Technical Name mobile_service_shop_pro
LicenseOPL-1
Websitehttps://www.cybrosys.com
Versions 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0
Community
Enterprise
Odoo.sh

Extended Version of the Module 'Mobile Service Manager'. Now User can get Device Details by using IMEI Number also Reports are Added.

Mobile Service Management Pro

Key Highlights

Device details from IMEI Number

Using the Paid API ImeiDB you can get the Device details from IMEI Number.

Customized Pivot Report

Can get the customized pivot report of Mobile Services

Mobile Service Report.

You can get the pdf and excel report of the Mobile Services

Parts Usage Report.

You can get the pdf and excel report of the Parts used in the Mobile Services

Complaint Type Report.

You can get the pdf and excel report of the Complaints got in the Mobile Services

Image for Service Device.

You can mention image of the Service Device

Manage complaint type visibility.

You can mention whether you want to see the complaints in the service

Mobile Service Management Pro

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Mobile Service Shop Pro

When you install the module, an extra menu named Mobile Service Pro is created. This module adds Real Phone Image, Device Name and Manufacturer Name fields to service request form additionally.

Generating device details from IMEI Number

From the service request creation form, via using the 'Get details' button, you can get the brand, model and also the manufacturer information about the device from the IMEI number.

Configuration

Also, settings menu will be created under the configuration menu for configuring the IMEI number device details generation. Mobile Service -> Configuration -> Settings

API Token

For getting the device details from IMEI number, you have to activate 'IMEI device details' from Mobile Service -> Configuration -> Settings -> IMEI device details. Also, you have to provide an API Token generated. Note : We are using the Paid API ImeiDB to get the IMEI details

Token

You will get api token(paid) from here.

Complaint in the Service Tickets

From the settings we can enable or disable the complaint in the service tickets.

Mobile Service Reports

You will get different reports in PDF and XLSX formats from, Mobile Service -> Reports. It also adds pivot view for the Mobie Service report.

Mobile Service Pivot Report

You can view the customized pivot report for mobile service as shown below.

Service Request Report

Here you will get both PDF and XLSX reports of the service requests

By providing the appropriate details in the 'Service Report' wizard, you will get service report in both PDF and XLSX format.

Parts Usage Report

Reports for parts usage during service.Here you will get both PDF and XLSX reports for the parts usage during the service request processing.

By providing the appropriate details in the 'Parts Usage Report' wizard, you will get parts usage reports in both PDF and XLSX format.

Complaint Type Report

Here you will get both PDF and XLSX reports of complaint types with corresponding brand and model.

By providing the appropriate details in the 'Complaint Type' wizard you will get complaint type report with brand and model details in both PDF and XLSX format. Which helps in understanding complaints of certain devices.

Device details from IMEI number (Using the Paid API ImeiDB).

Customized pivot report.

Mobile service request report.

Parts usage report.

Complaint Type report.

Image for service device.

Manage complaint type visibility.

Yes. This module includes ImeiDB integration. Using the Paid API ImeiDB you can get the Device details from IMEI Number.

You can manage complaints in this module. We have compliant templates and complaint types in this module. You can mention whether you want to see the complaints in the service

Yes, you can get the pdf and excel report of the Mobile Services Parts used in the Mobile Services, and Complaints got in the Mobile Services.

Latest Release 18.0.1.0.0

27th March, 2025
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