| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Invoicing (account) • Purchase (purchase) |
| Lines of code | 58728 |
| Technical Name |
pragmatic_odoo_whatsapp_integration |
| License | OPL-1 |
| Website | http://pragtech.co.in |
| Versions | 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Invoicing (account) • Purchase (purchase) |
| Lines of code | 58728 |
| Technical Name |
pragmatic_odoo_whatsapp_integration |
| License | OPL-1 |
| Website | http://pragtech.co.in |
| Versions | 16.0 17.0 18.0 |
Compatible with Odoo v18
Unified WhatsApp Dashboard for Odoo
The WhatsApp-all-in-one Dashboard is a smart, integrated solution that connects WhatsApp
messaging directly within the Odoo environment.
It centralizes all WhatsApp communications -
individual chats, broadcasts and automated alerts - allowing businesses to engage
customers
effortlessly while managing contacts, sales, invoices and more in one unified place.
With customizable message templates and multi-channel messaging, it empowers teams to send
timely order updates,
payment reminders and promotional content while keeping interactions
consistent and professional.
Designed for high volume usage and featuring real-time two-way
chat, drag-and-drop message
composition and insightful analytics, this app streamlines
messaging workflows and boosts
customer engagement - all from within Odoo.
Connect. Communicate. Convert.
Features that take you from chat to growth
Unified WhatsApp Dashboard
Manage all WhatsApp chats alongside Odoo business data [contacts, sales orders, invoices, products, leads, etc.] in one centralized interface, simplifying communication flow and providing quick access to customer details and orders for faster responses.
Drag-and-drop message composition
Simply drag orders, invoices, or products into a chat to send details instantly. Share PDFs, attachments and product info in seconds.
Click-to-Send Functionality
Send sales, purchase, invoice, delivery order or credit note PDFs instantly via WhatsApp from form views using a dedicated "Send WhatsApp" button.
Real-time chat & bidirectional communication
Engage in live WhatsApp conversations within Odoo with notifications, maintaining full conversation history to provide seamless customer support.
Automated alerts & reminders
Automatically send payment reminders, task assignment updates, lead generation notifications and confirmed order details via WhatsApp reducing manual follow-ups and increasing operational efficiency.
CRM & Helpdesk Integration
Connect WhatsApp with CRM and Helpdesk so leads, tickets and customers get updates right where they are.
Notification integration across modules
Trigger WhatsApp notifications automatically from CRM, Projects, Accounting, Delivery and Purchases modules to keep all stakeholders informed in real time.
Analytics dashboard
Measure message performance and engagement from the same WhatsApp dashboard to fine-tune your communication.
High volume support & easy configuration
Designed to handle large-scale customer messaging with a mobile-responsive, easy-to-use interface and color-coded messages for clarity, ensuring smooth operations under heavy workloads.
Installation
Install the Whatsapp all-in-one dashboard first, and then install the Pragtech WhatsApp module.
Configuration
You can access the configuration for the WhatsApp module installed by navigating to Configuration → Settings.
Workflow
1. Bidirectional Chat Functionality
Open the Whatsapp dashboard. The left section is for chats, while the right side shows data from other modules within Odoo. In the chat section, select a chat type. Then choose a chat to open in the chat window.
2. Analytics
Users can Access Analytics Reports Directly from the Dashboard.
3. Add the Meta template for sending a message when the state of a Sale Order, Purchase Order, or Invoice changes
4. Users can send sales order’s pdf with a text message and extra attachments to the customer's mobile number by clicking send WhatsApp messages from the sales, purchase, invoice, inventory, and contact.
5. Click on the button to send PDF the select record like Sale Order, Invoice (If we want to send the PDF of a Sale, Purchase, or Invoice then we can send it on WhatsApp using only one single click.)
5. We offer a feature that allows multiple sales orders to be sent with a single click, using the "Multiple Attachment" button.
6. Users can create CRM leads and help desk tickets directly through commands in a chat.
7. Birthday/Anniversary offers via whatsapp, and give loyalty programs.
8. Opportunity Stage-Based Messaging.
9. Send messages to your employee with PDF attachment.
10. Send Survey invitations to multiple contacts with multiple attachments.
11. Send payment reminders (Follow-up)
12. Enable Add Chatter Message for both Project and Task modules.
13. WhatsApp Alerts on Overdue Tasks or Projects.
14. Send WhatsApp Notification on Project or task Stage Changes.
15. Send WhatsApp Reminder for Missing Timesheets.
WhatsApp Integration for Odoo v 18 | Unified dashboard [Full demo]
Empower businesses through intelligent, cost-effective solutions
Modern businesses face complex challenges. Our Odoo apps are
designed to turn
those challenges into opportunities - making your workflows intuitive, efficient and
scalable. Crafted to
make your business run smoother, faster and smarter.
Achieve operational excellence, deliver unforgettable guest experiences and aim for scalable
growth -
whether you're a boutique property or a global chain.
Experience the difference of solutions built for real business needs, not just features.
The Pragmatic WhatsApp Integration app allows you to send and receive WhatsApp messages directly from Odoo, manage WhatsApp conversations with customers, and streamline communication within your sales and support workflows.
Yes, the app supports mass messaging while following WhatsApp messaging policies.
Yes, the app is fully integrated with WhatsApp Business API for reliable messaging and template management.
Absolutely, all incoming and outgoing messages are tracked within Odoo, linked to the respective customer for better follow-ups.
Yes, you can create predefined message templates for sales, support, or marketing messages.
Yes, it integrates seamlessly with CRM, Sales, and Helpdesk, allowing communication directly from leads, opportunities, or tickets.
Whatsapp-all-in-one Dashboard
One-time Setup | 90 Days Support | Multilingual Compatibility
What's included in this
User Manual for Easy Onboarding
90 Days Support (Monday to Friday, 10 AM – 7 PM IST)
One-Time Setup for Seamless Integration
We support for English / French / Spanish at an additional cost
Works & tested on standard installations of Odoo with no third party apps
Free support only for odoo installations with no third party apps
Paid support availaible for Odoo installations with third party apps.
Our Service Offerings
Odoo Dedicated Resources
Odoo Success Packs
Odoo Turnkey Projects
Get Instant Personalized Demo
CONTACT
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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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