Whatsapp-all-in-one Dashboard

by
Odoo 6

117.00

v 16.0 Third Party 349
Live Preview
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Invoicing (account)
Purchase (purchase)
Lines of code 44736
Technical Name pragmatic_odoo_whatsapp_integration
LicenseOPL-1
Websitehttp://pragtech.co.in
Versions 17.0 16.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Contacts (contacts)
Discuss (mail)
Invoicing (account)
Purchase (purchase)
Lines of code 44736
Technical Name pragmatic_odoo_whatsapp_integration
LicenseOPL-1
Websitehttp://pragtech.co.in
Versions 17.0 16.0

Our Customer Reviews

Whatsapp Dashboard All-In-One

Our Pricing includes User Manual, 90 Days Support (Monday-Friday 10am to 7pm IST) and One time Setup

support@pragtech.co.in pragtech

We support for English / French / Spanish at an additional cost

Supported Odoo versions & platforms
Odoo.sh
Self Hosted
Enterprise
Community
Odoo Online

Works & tested on standard installations of Odoo with no third party apps

Free support only for odoo installations with no third party apps

Paid support availaible for Odoo installations with third party apps.

Our Service Offerings

Odoo Dedicated Resources
Odoo Success Packs
Odoo Turnkey Projects
To connect with us: support@pragtech.co.in

Please share the receipt of the purchase to avail 90 days of bugfree support.

Whatsapp all-in-one Dashboard Features

Click on button send PDF for the select record like Sale Order, Invoice (If we want to send the PDF of Sale, Purchase or Invoice then we can send it on whatsapp using only one single click.)
Default Answers based on the configuration (Here we provided the one predefined default answer based on the configuration. We will send data instead typing the same things every time.)
Search and Pagination functionality for Partner, Products,Sale Order, Invoice, Leads, etc in Dashboard.
Create/Edit Functionality for Partner, Products, Sale Order, Invoice, Leads, etc in Dashboard.
Facebook Meta API integration
Realtime Chat notifications
Drag & Drop Functionality for All the Modules
Analytics
Enable WhatsApp messages on accounts delivery orders
Enable WhatsApp messages on purchase orders
Send notification from CRM and Projects
Enable WhatsApp messages on accounts invoices/payments
Lead Generation Notification to the Salesperson
Send messages with attachments to single/multiple Odoo contacts
Send Signature, Order Information, Product Details in a Single Message
Bidirectional Chat Functionality for Better Engagement
Automatically Updates the Task Status
Send Payment Reminders to Customers
Send Details of Confirmed Orders
Task Creation Notification to the Assigned User
‘Messages History’ Feature to Track Conversations.
Supports Large Volume of Messages
Easy-to-Configure Module
Enable WhatsApp Messages on Sales Orders

Whatsapp-all-in-one Dashboard Key Features

Whatsapp-all-in-one Dashboard

Whatsapp-all-in-one dashboard is the user interface used to manage chats from Pragtech messenger modules for WhatsApp and also send information from Odoo base modules like sales, invoicing, purchases, contacts, and products.

Installation:

Install the Whatsapp all-in-one dashboard first, and then install the Pragtech WhatsApp module.

You can access the configuration for WhatsApp module installed by navigating to Configuration → Settings

Enter the credentials of your Chat API instance on the Dashboard Settings page. Both the Endpoint and the token are required.

Bidirectional Chat Functionality

Open the Whatsapp dashboard. The left section is for chats, while the right side shows data from other modules within Odoo. In the chat section, select a chat type. Then choose a chat to open in the chat window.

In the chat thread you can send messages created in the composer below the screen by clicking the button with the plane icon or simply pressing the enter key.

Analytics:

Users can Access Analytics Reports Directly from the Dashboard.

Drag & Drop Functionality: Products, purchase , sales, invoicing, Inventory and contacts

You can access the records for sales, inventory (products), purchase, contacts and invoicing modules by the navigation tabs on the right side of the dashboard.

Drag and drop functionality for sales orders:

List views are used for sales while kanban views are used for products and contacts. Drag and drop functionality enables you to put details about a record directly into the composer.

The product images are also sent as part of the record details.

Users can send sales order’s pdf with a text message and extra attachments to the customer's mobile number by clicking send WhatsApp messages from the Quotation/Sales Order form view.

Details in the message:

Drag and drop functionality for Purchase orders:

From the kanban views, you can drag the record image or the record details as shown below.

Users can send purchase order’s pdf with a text message and extra attachments to the customer's mobile number by clicking send WhatsApp messages from the Purchase Order form view.

Details in the message:

Drag and drop functionality for Contacts:

Users can access the records for Contact from the dashboard and drag & drop the contact details in the chat:

Invoicing :

Users can access the records for Contact from the dashboard and drag & drop the contact details in the chat:

Users can send Invoice pdf with a text message and extra attachments to the customer's mobile number by clicking send WhatsApp messages from the Invoice form view.

Details in the message:

Project Task:

We send newly created task information to the assigned salesperson.

CRM Functionality:

User can send newly created lead information to the assigned salesperson

Delivery Orders:

Users can send delivery order’s pdf with a text message and extra attachments to the customer's mobile number by clicking send WhatsApp messages from the Delivery Orders form view.

Details in the message:

Credit Notes:

Same as the account invoice functionality module can be used for credit notes, and automatically the message will be added to chatter. Users can send credit notes pdf with a text message and extra attachments to the customer's mobile number by clicking send WhatsApp messages from the credit notes form view.

Details in the message:

Livechat :

Live Chat functionality allows users to configure the operators for the backend support and provides bidirectional functionality from website chat window.

Scheduled Actions:

Automatic payment reminder messages to customers with due bills.

Click on the button to send PDF the select record like Sale Order, Invoice (If we want to send the PDF of a Sale, Purchase, or Invoice then we can send it on WhatsApp using only one single click.)

Default Answers based on the configuration (Here we provided one predefined default answer based on the configuration. We will send data instead of typing the same things every time.)

Frequently Asked Questions

A :The cost is not specified in the provided information and would need to be checked on the product page.
A : Yes, the app supports multiple languages including English, French, and Spanish, with additional cost for language support.
A : The product offers 90 days of support from Monday to Friday, 10am to 7pm IST.
A : The app automates core business functions such as marketing, payments, sales support, live chat, eCommerce shopping, product catalog, and customer service.
A :The app improves customer experience by providing faster and more engaging communication through Whatsapp.
A : The user feedback for the app is generally positive, with users praising the customer service and the functionality of the app.
A : You can go to the contacts module → whatsapp messages and filter/group by partner, so this is how you can track all the conversations.
A : First of all there will be only one supervisor for our default whatsapp modules. It means that the user whose number is configured with the chat API can send and receive messages and all the customers can chat with that one number.
A : Functionality already available. If any message is not sent because of a network issue then it will be in the queue.

Help Support Covid Relief

Pragmatic has always been contributing itswarsa social causes by exercising its Corporate Social Responsibility. We are pledged to COVID relief and have been donating a major share of our profits to COVID Pandemic Relief. By purchasing our apps and services you are becoming a part of helping the needy in these critical times. If you want to help further please connect with us and we will help you find NGOs whom you can donate directly.

Contact / Support

(Monday-Friday 10am to 7pm IST)

Pragmatic Techsoft Pvt. Ltd.

Pragmatic is a global open source enterprise software development, consulting and products company. Our philosophy is to use Open Source tools and technologies to provide cost effective and green solutions for our customers.

We are a dynamic and fast growing company committed towards creating value for our customers. Located in Pune, India the educational and IT hub of western India, we take pride in delivering rapid, customized open source enterprise applications following agile and lean software methods. Whether you are developing an application from scratch, working on an existing application or porting your application to a new platform or framework, we can meet your business needs.

If you need any help or want more additional features, you may contact us through:

www.pragtech.co.in

Our solutions focus on your problems

  • Odoo Implementation
  • Odoo Customization
  • ERP Development and Implementation
  • Odoo Ipass Cloud
  • AI for Odoo
  • Odoo Apps
  • Aws Marketplace Products
  • Business Engines

Get In Touch

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
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It's a shame to buy this module and I need a refund because the features mentioned up are not existing
by
Putra Agi
on 11/21/23, 8:30 PM

actually I don’t know what I am supposed to do. I spent a lot of time speaking to your team by gmeet - chat - mail, I've even been shown the trial of your module and they said “yes yes this module can handle this.. that..” I can’t even imagine if I’d find another bug/miss feature in the future, the answer would be the same.

Really disappointing

Re: It's a shame to buy this module and I need a refund because the features mentioned up are not existing
by
Pragmatic Sales
on 11/22/23, 2:23 AM Author

Dear Putra Agi,

We acknowledge and regret any inconvenience the encountered issues with our module may have caused. We appreciate your patience during this time.


To expedite a resolution, kindly provide more details about the missing features or any other concerns at support@pragtech.co.in. We will thoroughly investigate the matter and strive to provide you with the best possible solution. 

Your patience and understanding are highly appreciated.

Regards,

Pragmatic


too many conflicts
by
ahmadalsamman
on 11/2/23, 6:55 PM

too many conflicts


there is no reply until now I need a refund as the features mentioned up are not existing
by
mina@kirilltech.com
on 9/26/23, 10:42 AM

there is no reply until now

I need a refund as the features mentioned up are not existing and they are cheating me

by mina@kirilltech.com on 9/22/23, 2:51 PM Report

i need a refund as the features mentioned up are not existing 

1- First regarding the Mobile app they tell me use the default odoo mobile app which is working only wit enterprise edition and i am using community edition

2- the module does not import any template from Meta to Odoo while i Have 4 approved Template already approved in Meta

3- Very Bad Support

4-Whatsapp Dashboard is not exist and when they send it to me through chat it is not compatible with other 2 pragmatic modules and make conflict you should test your modules before giving it to your customers 


Re: there is no reply until now I need a refund as the features mentioned up are not existing
by
Pragmatic Sales
on 10/12/23, 9:20 AM Author

Hello Mina,

Apologies for the troubles caused .

Be rest assured our expert would surely provide a resolution and to expedite this request you to kindly share your errors you are receiving through our support email.

Hope this helps you. You may email us on support@pragtech.co.in for further queries and to send the errors

Thanks and Regards

Pragmatic


module not working
by
ahmadalsamman
on 11/2/23, 6:53 PM Confirmed Purchase

Too many problems and not good


asking me to pay
by
ahmadalsamman
on 11/2/23, 6:52 PM Confirmed Purchase

they asking me to pay 600$ to add parameters


asking me to pay
by
ahmadalsamman
on 11/2/23, 3:54 AM Confirmed Purchase

they asking me to pay 600$ to add parameters

Re: asking me to pay
by
Pragmatic Sales
on 11/2/23, 7:07 AM Author

Hello Ahmad, 

Thank you for choosing Pragmatic

We would like to inform you that the module comes with features which are basic features and for other features it would go for customization and so the extra charges. However we could surely negotiate on the commercials.

Hope this helps you. You may mail your queries to us at support@pragtech.co.in


Thanks and Regards,

Pragmatic


This module not useful
by
ahmadalsamman
on 11/2/23, 3:53 AM Confirmed Purchase

This module not useful, they only provide 3 parameters and they didn't mention that in the description, and you cannot send photo through it, I asked them they said it's from Meta as an excuse only, meta does not reject any sending photos

I need a refund, I will not be able to use it


by
mina@kirilltech.com
on 10/12/23, 3:51 AM Confirmed Purchase

1-i am trying to call you to give me support but there is no reply and your sales person tell me to buy premium support to get support and you can review this in your company whatsapp +919765629686 if you could not find this chat i can send you screenshots

2- in the page of odoo apps you have mentioned that there is mobile app and this not true as you can see in this picture 

https://drive.google.com/file/d/1eAV0x9TyK3sAK7D9S_O3lptHn2RqT0pi/view?usp=sharing

3- Regarding importing templates  i have 4 approved templates from Meta non of them were imported in this picture https://drive.google.com/file/d/1TxpQg1utLKmmtRUDhZBmNi3_4h0CJ-1g/view?usp=sharing

4- you are a big company so if you have any mistake please repair it or give me refund i no longer want to be your customer



Re:
by
Pragmatic Sales
on 10/12/23, 9:19 AM Author

Hello Mina,

Apologies for the troubles caused .

Be rest assured our expert would surely provide a resolution and to expedite this request you to kindly share your errors you are receiving through our support email.

Hope this helps you. You may email us on support@pragtech.co.in for further queries and to send the errors

Thanks and Regards

Pragmatic


There is no reply until now
by
mina@kirilltech.com
on 9/26/23, 10:36 AM Confirmed Purchase

There is no reply until now

Re: There is no reply until now
by
Pragmatic Sales
on 9/29/23, 9:40 AM Author

Hello Mina

Apologies for the delay in response and troubles

We have got your queries checked with our expert and please find the answers to the queries

First regarding the Mobile app they tell me use the default odoo mobile app which is working only wit enterprise edition and i am using community edition
* For Community You can use Browser based but that will not be compatible and we dont have any App for Whatsapp Module.
2- the module does not import any template from Meta to Odoo while i Have 4 approved Template already approved in Meta
* You Can click on the Import template button in Whatsapp Menu and all the Approved Templates will be imported into Odoo.
3 very bad support : We apologize for the troubles you have however we assure you we would assist you in the best way we can.
4-Whatsapp Dashboard is not exist and when they send it to me through chat it is not compatible with other 2 pragmatic modules and make conflict you should test your modules before giving it to your customers
* Could you please specify which two modules in combination we getting conflict.

Hope this helps you. Kindly mail us at support@pragtech.co.in for further assistance as we can expedite the resolution

Thanks and Regards

Pragmatic


I need a refund as the features mentioned up are not existing and they are cheating me
by
mina@kirilltech.com
on 9/22/23, 7:51 AM Confirmed Purchase

i need a refund as the features mentioned up are not existing and they cheating me 

1- First regarding the Mobile app they tell me use the default odoo mobile app which is working only wit enterprise edition and i am using community edition

2- the module does not import any template from Meta to Odoo while i Have 4 approved Template already approved in Meta

3- Very Bad Support


Re: I need a refund as the features mentioned up are not existing and they are cheating me
by
Pragmatic Sales
on 9/22/23, 9:01 AM Author

Hello Mina,

Apologies for the troubles this has caused.

Be rest assured we would surely check this with our team and would update you the best we can do.

Appreciate your patience.

Thanks & Regards, 


i need a refund as the features mentioned up are not existing and they cheating me
by
mina@kirilltech.com
on 9/22/23, 7:45 AM Confirmed Purchase

i need a refund as the features mentioned up are not existing and they cheating me 

1- First regarding the Mobile app they tell me use the default odoo mobile app which is working only wit enterprise edition and i am using community edition

2- the module does not import any template from Meta to Odoo while i Have 4 approved Template already approved in Meta

3- Very Bad Support


by
Terence Faul
on 8/11/23, 6:17 AM

Hi 

The screenshots do not show support for Metas Graph API.

Cab you confirm that this app is updated to include this support?



by
Jaco
on 8/7/23, 3:32 AM Confirmed Purchase

Hi,

Bought the module a few days ago. It depends on Whatsapp Base and is using https://chat-api.com/ as the integration layer. This is the message on the site, please advice?

" We have to close Chat API. Our team has done everything possible to save the project, but circumstances force us to take this step. Thank you for being with us. As the Chat API team, we sincerely appreciate the chance to help you with your communication needs. " 

Re:
by
Pragmatic Sales
on 8/7/23, 6:21 AM Author

Hello Jaco,

Thank you for choosing Pragmatic, below is the response to your query.

Now the Chat API has been to moved to this site https://1msg.io/ 1msg.io − Tools & automation for WhatsApp Business API1msg.ioCustomer can register this and they can start using this in configuring Odoo.

Hope this helps for further assistance please feel free to reach out to us on support@pragtech.co.in

Thanks & Regards,
Pragmatic 


Question about users
by
Giovanni Novas
on 8/3/23, 10:58 AM

Hi guys i have a question can you have multiple agents using the whatsapp app but only conect one whatsapp business number? 

Thanks in advance

Re: Question about users
by
Pragmatic Sales
on 8/4/23, 2:30 AM Author

Hello Giovanni,

Thank you for your interest in Pragmatic.

Here is what our experts answer is to your query :

Users can be multiple, where mobile number one at a time, even we have multiple instance. If a customer has multiple instance and multiple number we need to customise it by making selection or user based auto sender number.

Hope this helps, please feel free to reach out to us on support@pragtech.co.in for any further assistance.

Thanks & Regards,


Additional costs
by
Ronald Padrón
on 6/22/23, 5:27 PM

Please, could you tell me what additional cost to the price of the module must be considered to use the application with Odoo, I have implemented Odoo 16

Re: Additional costs
by
Pragmatic Sales
on 6/23/23, 3:00 AM Author

Hello Ronald, 

Thank you for choosing Pragmatic.

We usually to do not have any additional cost as the module starts functioning after the implementation and integration, however to understand your query better and assist you accordingly our experts will check into the same.

Kindly email us on support@pragtech.co.in so that we connect you to our expert to assist you further.

Thanks & Regards,
Pragmatic