| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Project (project)
• Helpdesk (helpdesk) • Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 1793 |
| Technical Name |
project_itsm |
| License | OPL-1 |
| Website | http://www.outview.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Project (project)
• Helpdesk (helpdesk) • Discuss (mail) |
| Community Apps Dependencies | Show |
| Lines of code | 1793 |
| Technical Name |
project_itsm |
| License | OPL-1 |
| Website | http://www.outview.com |
Project ITSM
Extend Odoo Projects with IT Service Management (ITSM) features. Automate project workflows, enhance ticket management, and streamline ITSM processes directly within your project environment.
Main Features
- Automatic partner count computation for projects
- Convert project tickets into ITSM problems with a single action
- Quick access to filtered project lists by partner and type via custom head button actions
- Required fields validation to ensure data integrity
- Dynamic type icon display in project list views
- Seamless integration with Odoo Project Enterprise
- Improved ITSM workflow for project-based organizations
Screenshots
Technical Details
Key Components:
- Automatically calculates the number of partners linked to each project.
- Converts a project ticket into a problem record for ITSM tracking.
- Opens the project list view filtered by commercial partner and optionally by type, triggered by custom buttons.
- Ensures all required fields are filled before proceeding with project actions.
- Displays type-specific icons in the project list for better visualization.
Requirements
- Odoo Enterprise 16.0 or higher
- Project Enterprise module
Demo Video
Contact & Support
For support or inquiries, please contact us at suporte@outview.com.br
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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