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Advanced Product Reviews & Ratings | Customer Feedback System | eCommerce Review Management

by
Odoo

$ 99.01

v 18.0 Third Party
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Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Website (website)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
Lines of code 9519
Technical Name zehntech_product_review_and_rating
LicenseOPL-1
Websitehttps://www.zehntech.com/
Versions 18.0 19.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Website (website)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
Lines of code 9519
Technical Name zehntech_product_review_and_rating
LicenseOPL-1
Websitehttps://www.zehntech.com/
Versions 18.0 19.0

Advanced Product Reviews & Ratings

A powerful end-to-end product review management system for Odoo 19 eCommerce with verified buyer reviews, media uploads, moderation tools, seller replies, and advanced analytics dashboards

User Guide :- https://web.kopyst.com/sharedoc/xykvpj

Key Features

  • Powerful Customer Product Reviews System
  • Dynamic Star Ratings & Real-Time Average Score
  • Verified Purchase Review Control
  • Photo & Video Review Uploads
  • Helpful / Unhelpful Voting System
  • Advanced Review Reporting & Moderation Tools
  • Seller Reply & Customer Interaction
  • Flexible Review Edit & Delete Controls
  • Dedicated "My Reviews" Customer Portal
  • Insightful Review Analytics Dashboard
Feature Image
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Key Features

About Zehntech

Zehntech is a leading Odoo custom development company, empowering businesses across industries with tailored ERP solutions. With a strong team of 50+ skilled Odoo professionals, ranging from 2 to over 10+ years of experience, we bring deep expertise and innovation to every project. Over the years, we have successfully developed 50+ Odoo apps and themes, helping clients streamline operations, enhance productivity, and achieve digital transformation. Our Odoo services include Custom Odoo Development, Implementation, Customization, Support and Maintenance.

115+

Happy Customer

120+

Expert Professionals

30%

Time Saved

12+

Countries We Serve

FAQs

Effortlessly design, share, and analyze dynamic online forms in Odoo to simplify data collection and enhance user engagement.

1. Can only verified customers submit product reviews?

Yes, the module supports verified purchase reviews. You can configure it to allow only customers who have purchased the product to submit reviews, ensuring authenticity and preventing spam or fake feedback.

Yes, customers can upload both images and videos while submitting reviews. This helps provide a more realistic product experience and increases trust and engagement for other buyers.

Yes, you can customize the module if you need additional features. We can also assist with the customization. Just email us at odoo-support@zehntech.com with your requirements.

Yes, after purchasing the app, you are eligible for lifetime updates. Check the app page for the changelog, and you can download the updated module from the same link as your original download. If you'd like us to send you update notifications, contact us at odoo-support@zehntech.com.

Feel free to send us an email at odoo-support@zehntech.com with your questions, and we will get back to you as soon as possible.

Our Services

Odoo Customization

Odoo Migration Services

Odoo Implementation

Odoo Support & Maintenance

Odoo Website Development

Odoo Theme Development

Odoo Mobile App Development

Advanced Product Reviews & Ratings | Customer Feedback System | eCommerce Review Management

A powerful end-to-end product review management system for Odoo 19 eCommerce with verified buyer reviews, media uploads, moderation tools, seller replies, and advanced analytics dashboards.

Transform your Odoo eCommerce store into a high-converting, trust-driven marketplace with a complete product review ecosystem. This module goes beyond basic ratings by offering verified purchase reviews, photo/video uploads, voting systems, moderation workflows, and seller engagement tools — all seamlessly integrated across website, portal, and backend. Customers can share authentic feedback, while your team gains full control over review moderation and performance tracking through powerful dashboards and automated reports. Whether you're aiming to increase conversions, build customer trust, or gain product insights, this module provides everything you need in one unified solution.

Table of contents

Key Features

  • Powerful Customer Product Reviews System Collect authentic, detailed customer feedback to boost product credibility and conversions.
  • Dynamic Star Ratings & Real-Time Average Score Display clear product ratings that build instant trust and influence buying decisions.
  • Verified Purchase Review Control Ensure only genuine buyers leave reviews, increasing trust and eliminating fake feedback.
  • Photo & Video Review Uploads Let customers share real product experiences with images and videos for higher engagement.
  • Helpful / Unhelpful Voting System Highlight the most valuable reviews through community-driven voting.
  • Advanced Review Reporting & Moderation Tools Easily manage, filter, and control reviews to maintain quality and compliance.
  • Seller Reply & Customer Interaction Engage directly with customers by responding to reviews and improving brand trust.
  • Flexible Review Edit & Delete Controls Allow customers to update or remove reviews within defined time limits.
  • Dedicated "My Reviews" Customer Portal Give users full control to track and manage their submitted reviews.
  • Insightful Review Analytics Dashboard Track performance, trends, and customer sentiment with powerful analytics.

Summary

The Odoo Advanced Product Reviews & Ratings module is the complete solution for eCommerce businesses that want to build customer trust, increase conversions, and gain genuine product insights through a fully managed review ecosystem.

Key capabilities include a verified-purchase gate that eliminates fake reviews, a rich media upload system allowing customers to share photos and videos, a community voting mechanism that surfaces the most helpful feedback, and a moderation workflow so admins can archive, delete, or dismiss reported reviews. Sellers can respond directly to reviews to boost engagement and brand credibility. Customers get a dedicated portal to track and manage their own reviews, while backend users benefit from a powerful analytics dashboard with real-time performance, trends, and sentiment tracking — all within a single Odoo instance.

Installation

  1. Copy the module folder to your Odoo custom addons directory.
  2. Restart the Odoo server.
  3. Go to Settings → Activate Developer Mode.
  4. Go to Apps, search for Product Reviews, and click Install.

Configuration

After installation, go to Settings → Sales → Product Reviews:

  • Maximum Image Upload Size — Limit the file size of image attachments on reviews.
  • Maximum Video Upload Size — Limit the file size of video attachments on reviews.
  • Allow Review Edits — Enable or disable customers editing their submitted reviews.
  • Review Edit Window — Number of hours a customer may edit a review after submission.
  • Enable Review Deletion — Allow customers to delete their own reviews.
  • Review Deletion Time Limit — Number of hours within which a review can be deleted.

How to use this module

  1. Go to Settings → Sales → Product Reviews and configure upload limits, edit and deletion windows.
  2. Customers purchase a product and receive delivery confirmation.
  3. The customer navigates to the product page and clicks Write a Review.
  4. The customer fills in star rating, title, body text, and recommendation toggle.
  5. Optionally the customer uploads images or videos as part of their review.
  6. The review is published immediately and visible on the product page.
  7. Other shoppers vote Helpful or Unhelpful to surface the best reviews.
  8. Customers can report inappropriate reviews using the Report link.
  9. Admins manage reported reviews from Reviews → Reported Reviews — archive, delete, or dismiss.
  10. Sellers respond to reviews via the Reply option on any review card.
  11. Customers track and manage their own reviews from My Account → My Reviews.
  12. Monitor review performance from Reviews → Analytics Dashboard.

Change logs

[18.0.1.0.0] — 2026-04-15

  • Added [15-04-2026] - Initial release of Advanced Product Reviews & Ratings module — review submission UI, star ratings, seller reply, moderation, helpful voting, and customer portal

Support

Zehntech Technologies Inc.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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