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Advanced Product Reviews & Ratings | Customer Feedback System | eCommerce Review Management

by
Odoo

$ 99.01

v 19.0 Third Party
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Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Website (website)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
Lines of code 9532
Technical Name zehntech_product_review_and_rating
LicenseOPL-1
Websitehttps://www.zehntech.com/
Versions 18.0 19.0
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Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Sales (sale_management)
• Website (website)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
Lines of code 9532
Technical Name zehntech_product_review_and_rating
LicenseOPL-1
Websitehttps://www.zehntech.com/
Versions 18.0 19.0

Advanced Product Reviews & Ratings

A powerful end-to-end product review management system for Odoo 19 eCommerce with verified buyer reviews, media uploads, moderation tools, seller replies, and advanced analytics dashboards

User Guide :- https://web.kopyst.com/sharedoc/xykvpj

Key Features

  • Powerful Customer Product Reviews System
  • Dynamic Star Ratings & Real-Time Average Score
  • Verified Purchase Review Control
  • Photo & Video Review Uploads
  • Helpful / Unhelpful Voting System
  • Advanced Review Reporting & Moderation Tools
  • Seller Reply & Customer Interaction
  • Flexible Review Edit & Delete Controls
  • Dedicated "My Reviews" Customer Portal
  • Insightful Review Analytics Dashboard
Feature Image
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Key Features

About Zehntech

Zehntech is a leading Odoo custom development company, empowering businesses across industries with tailored ERP solutions. With a strong team of 50+ skilled Odoo professionals, ranging from 2 to over 10+ years of experience, we bring deep expertise and innovation to every project. Over the years, we have successfully developed 50+ Odoo apps and themes, helping clients streamline operations, enhance productivity, and achieve digital transformation. Our Odoo services include Custom Odoo Development, Implementation, Customization, Support and Maintenance.

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Happy Customer

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Expert Professionals

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Time Saved

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Countries We Serve

FAQs

Effortlessly design, share, and analyze dynamic online forms in Odoo to simplify data collection and enhance user engagement.

1. Can only verified customers submit product reviews?

Yes, the module supports verified purchase reviews. You can configure it to allow only customers who have purchased the product to submit reviews, ensuring authenticity and preventing spam or fake feedback.

Yes, customers can upload both images and videos while submitting reviews. This helps provide a more realistic product experience and increases trust and engagement for other buyers.

Yes, you can customize the module if you need additional features. We can also assist with the customization. Just email us at odoo-support@zehntech.com with your requirements.

Yes, after purchasing the app, you are eligible for lifetime updates. Check the app page for the changelog, and you can download the updated module from the same link as your original download. If you'd like us to send you update notifications, contact us at odoo-support@zehntech.com.

Feel free to send us an email at odoo-support@zehntech.com with your questions, and we will get back to you as soon as possible.

Our Services

Odoo Customization

Odoo Migration Services

Odoo Implementation

Odoo Support & Maintenance

Odoo Website Development

Odoo Theme Development

Odoo Mobile App Development

Advanced Product Reviews & Ratings | Customer Feedback System | eCommerce Review Management

A powerful end-to-end product review management system for Odoo 19 eCommerce with verified buyer reviews, media uploads, moderation tools, seller replies, and advanced analytics dashboards.

Transform your Odoo eCommerce store into a high-converting, trust-driven marketplace with a complete product review ecosystem. This module goes beyond basic ratings by offering verified purchase reviews, photo/video uploads, voting systems, moderation workflows, and seller engagement tools — all seamlessly integrated across website, portal, and backend. Customers can share authentic feedback, while your team gains full control over review moderation and performance tracking through powerful dashboards and automated reports. Whether you're aiming to increase conversions, build customer trust, or gain product insights, this module provides everything you need in one unified solution.

Table of contents

Key Features

  • Powerful Customer Product Reviews System Collect authentic, detailed customer feedback to boost product credibility and conversions.
  • Dynamic Star Ratings & Real-Time Average Score Display clear product ratings that build instant trust and influence buying decisions.
  • Verified Purchase Review Control Ensure only genuine buyers leave reviews, increasing trust and eliminating fake feedback.
  • Photo & Video Review Uploads Let customers share real product experiences with images and videos for higher engagement.
  • Helpful / Unhelpful Voting System Highlight the most valuable reviews through community-driven voting.
  • Advanced Review Reporting & Moderation Tools Easily manage, filter, and control reviews to maintain quality and compliance.
  • Seller Reply & Customer Interaction Engage directly with customers by responding to reviews and improving brand trust.
  • Flexible Review Edit & Delete Controls Allow customers to update or remove reviews within defined time limits.
  • Dedicated "My Reviews" Customer Portal Give users full control to track and manage their submitted reviews.
  • Insightful Review Analytics Dashboard Track performance, trends, and customer sentiment with powerful analytics.

Summary

The Odoo Advanced Product Reviews & Ratings module is the complete solution for eCommerce businesses that want to build customer trust, increase conversions, and gain genuine product insights through a fully managed review ecosystem.

Key capabilities include a verified-purchase gate that eliminates fake reviews, a rich media upload system allowing customers to share photos and videos, a community voting mechanism that surfaces the most helpful feedback, and a moderation workflow so admins can archive, delete, or dismiss reported reviews. Sellers can respond directly to reviews to boost engagement and brand credibility. Customers get a dedicated portal to track and manage their own reviews, while backend users benefit from a powerful analytics dashboard with real-time performance, trends, and sentiment tracking — all within a single Odoo instance.

Installation

  1. Copy the module folder to your Odoo custom addons directory.
  2. Restart the Odoo server.
  3. Go to Settings → Activate Developer Mode.
  4. Go to Apps, search for Product Reviews, and click Install.

Configuration

After installation, go to Settings → Sales → Product Reviews:

  • Maximum Image Upload Size — Limit the file size of image attachments on reviews.
  • Maximum Video Upload Size — Limit the file size of video attachments on reviews.
  • Allow Review Edits — Enable or disable customers editing their submitted reviews.
  • Review Edit Window — Number of hours a customer may edit a review after submission.
  • Enable Review Deletion — Allow customers to delete their own reviews.
  • Review Deletion Time Limit — Number of hours within which a review can be deleted.

How to use this module

  1. Go to Settings → Sales → Product Reviews and configure upload limits, edit and deletion windows.
  2. Customers purchase a product and receive delivery confirmation.
  3. The customer navigates to the product page and clicks Write a Review.
  4. The customer fills in star rating, title, body text, and recommendation toggle.
  5. Optionally the customer uploads images or videos as part of their review.
  6. The review is published immediately and visible on the product page.
  7. Other shoppers vote Helpful or Unhelpful to surface the best reviews.
  8. Customers can report inappropriate reviews using the Report link.
  9. Admins manage reported reviews from Reviews → Reported Reviews — archive, delete, or dismiss.
  10. Sellers respond to reviews via the Reply option on any review card.
  11. Customers track and manage their own reviews from My Account → My Reviews.
  12. Monitor review performance from Reviews → Analytics Dashboard.

Change logs

[19.0.1.0.0] — 2026-04-13

  • Fixed [13-04-2026] - Fixed UI layout issues across review components
  • Improved [10-04-2026] - Updated banner index file and README.rst manifest to correct format
  • Added [06-04-2026] - Added module banner image to static/description
  • Added [06-04-2026] - Added index documentation file for App Store listing
  • Fixed [06-04-2026] - [#112246] Restored actual hex colour values in CSS :root variables (linter had broken self-referencing var() declarations)
  • Security [03-04-2026] - [#112232] Eliminated 3 XSS vectors — replaced t-raw with t-esc in QWeb templates; replaced innerHTML with safe DOM node construction in JS
  • Security [03-04-2026] - [#112248] Removed perm_unlink from portal group on product.review and review.media — delete operations go through controller with explicit ownership check
  • Fixed [03-04-2026] - [#112233] Moved demo data files from data key to demo key in manifest — prevents demo content loading on production databases
  • Security [03-04-2026] - [#112235] File type detection from magic bytes — rejects SVG and untrusted MIME headers on media upload
  • Security [03-04-2026] - [#112234] Added product existence and ownership validation before sudo() create in submit_review controller
  • Security [03-04-2026] - [#112236] Added SQL UNIQUE constraint on (customer_id, product_tmpl_id) and session-based rate limiting on review submission
  • Fixed [03-04-2026] - [#112239] Corrected @api.depends triggers — added missing field dependencies, removed recursive output-field references
  • Fixed [03-04-2026] - [#112237] Removed 197 console.* debug statements from all 6 production JS files
  • Performance [03-04-2026] - [#112238] Moved ir.config_parameter reads outside compute loops in _compute_can_edit and _compute_can_delete — eliminates N+1 DB queries per record
  • Performance [03-04-2026] - [#112244] Replaced 7x filtered() passes with single-pass accumulation in _compute_review_stats
  • Added [03-04-2026] - [#112243] Added automated test suite — 7 test files covering models, controller security, and analytics dashboard
  • Added [03-04-2026] - [#112240] Created static/description/index.html App Store listing with features, screenshots, and configuration table; added images key to manifest
  • Fixed [03-04-2026] - [#112241] Fixed manifest category (Website/Website → Website/eCommerce); added price and currency keys
  • Added [03-04-2026] - [#112242] Added LICENSE (OPL-1), CHANGELOG.md, and README.md documentation files
  • Improved [03-04-2026] - [#112245] Added module docstrings to 13 Python files, removed 3 unused imports, fixed double event listener registration in JS
  • Improved [03-04-2026] - [#112246] Added CSS variables for colour tokens, reduced !important declarations by 15, fixed cron to respect configured frequency setting
  • Improved [03-04-2026] - [#112247] Extracted 5 private helper methods — reduced 4 large controller methods from 65-104 lines to 24-41 lines
  • Added [02-04-2026] - Added demo data for product ratings and reviews
  • Improved [02-04-2026] - Improved translation handling for module strings
  • Improved [30-03-2026] - Improved seller reply functionality and UX
  • Added [27-03-2026] - Added translation support for all JS-side validations
  • Fixed [26-03-2026] - Fixed reported bugs across review submission and portal flows
  • Fixed [25-03-2026] - Fixed reported bugs in review moderation and display
  • Added [19-03-2026] - Added company, maintainer, contributor, and support fields to manifest
  • Added [17-03-2026] - Added sale_management to module depends
  • Added [11-03-2026] - Added Zehntech branding integration
  • Added [10-03-2026] - Added translation files for French, Japanese, Spanish, and German
  • Added [09-03-2026] - Improved email notification system with additional dashboard changes
  • Added [06-03-2026] - Configured email notification system for review events (submission, negative review alert, analytics digest)
  • Improved [05-03-2026] - Improved layout of analytics dashboard cards for proper alignment
  • Improved [03-03-2026] - Improved rating view display and tightened security rules
  • Added [27-02-2026] - Implemented analytics dashboard with rating trends, sentiment distribution, and product performance table
  • Added [23-02-2026] - Added review display in product notebook page (product detail backend view)
  • Added [20-02-2026] - Added image and video upload functionality to customer reviews
  • Added [19-02-2026] - Initial release of Advanced Product Reviews & Ratings module — review submission UI, star ratings, seller reply, moderation, helpful voting, and customer portal

Support

Zehntech Technologies Inc.

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
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from the authors, typically via Odoo Apps, or if you have received a written
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