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  1. APPS
  2. Website
  3. E-Commerce Product Ratings & Reviews v 19.0
  4. Sales Conditions FAQ

E-Commerce Product Ratings & Reviews

by Hexalian LLC https://www.hexalian.com
Odoo

$ 34.99

v 19.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Website (website)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
Lines of code 5971
Technical Name ecommerce_product_ratings
LicenseOPL-1
Websitehttps://www.hexalian.com
Versions 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Inventory (stock)
• Website (website)
• eCommerce (website_sale)
• Discuss (mail)
• Invoicing (account)
Lines of code 5971
Technical Name ecommerce_product_ratings
LicenseOPL-1
Websitehttps://www.hexalian.com
Versions 17.0 18.0 19.0
  • Description
  • License

⭐ E-Commerce Product Ratings & Reviews

Comprehensive rating and review system for Odoo 17

Version 1.0.0 Odoo 17 OPL-1 License

📋 Overview

The E-Commerce Product Ratings & Reviews module provides a comprehensive rating and review system for your Odoo e-commerce store. Allow customers to share their experiences and build trust through authentic product feedback.

✨ Key Features

⭐ 5-Star Rating System

Customers can rate products from 1 to 5 stars with visual feedback

💬 Text Reviews

Optional detailed feedback and comments (up to 500 characters)

✅ Verified Purchases

Highlight reviews from customers who actually purchased the product

🎨 Variant Support

Rate specific product variants separately

✏️ Edit & Delete

Users can manage their own reviews

🔍 Advanced Filtering

Filter by rating level or verified purchases

📊 Statistics

Automatic calculation of averages and distributions

🌐 Multi-Language

Fully translatable (English/Spanish included)

🚀 Installation

  1. Download the module package to your Odoo addons directory
  2. Go to Apps → Update Apps List
  3. Search for "E-Commerce Product Ratings"
  4. Click Install
  5. Verify the rating widget appears on product pages
ℹ️ Note: No configuration required! The module works out of the box.

👥 Usage

For Customers

Submitting a Review:

  1. Navigate to a product page
  2. Log in to your account (required)
  3. Scroll to the "Customer Reviews" section
  4. Click on stars to select your rating (1-5)
  5. Optionally add text feedback
  6. Click "Submit Review"

Managing Your Reviews:

  • Click "Edit" to modify your review
  • Click "Delete" to remove your review
  • Only your own reviews show edit/delete buttons

For Administrators

Viewing All Ratings:

  1. Go to Website → Catalog → Product Ratings
  2. View all customer reviews
  3. Filter and sort as needed

🔌 API Reference

Rating Submission

Endpoint /shop/product/rate
Method POST
Authentication Required (logged-in users only)

Parameters:

  • product_id (int, required): Product template ID
  • rating (int, required): Rating value (1-5)
  • feedback (string, optional): Review text (max 500 chars)
  • variant_id (int, optional): Specific variant ID

Response Example:

{
  "status": "success",
  "message": "Thank you for your feedback!",
  "data": {
    "rating_avg": 4.5,
    "rating_count": 10,
    "rating_id": 123
  }
}

Review Loading (AJAX)

Endpoint /shop/reviews/load
Method JSON-RPC
Authentication Public

Parameters:

  • product_id (int, required): Product ID
  • page (int, optional): Page number (default: 1)
  • per_page (int, optional): Reviews per page (default: 5)
  • sort_by (string, optional): Sort method
  • filter_by (string, optional): Filter method

🗄️ Database Models

ecommerce_product_ratings.product_rating

Field Type Description
product_template_id Many2one Product being rated
product_variant_id Many2one Specific variant (optional)
user_id Many2one User who submitted the rating
rating Integer Rating value (1-5)
feedback Text Review text
verified_purchase Boolean Whether user purchased the product

🔧 Troubleshooting

⚠️ Reviews Not Appearing:
  • Ensure user is logged in
  • Check that product is published
  • Verify module is installed correctly
⚠️ Cannot Submit Review:
  • User must be logged in
  • User cannot review same product/variant twice
  • Check rate limiting (20 requests/minute)

📞 Support

For technical support and inquiries:

  • Website: https://www.hexalian.com
  • Email: support@hexalian.com

📄 License

This module is licensed under OPL-1 (Odoo Proprietary License v1.0).

Copyright © 2024 Hexalian LLC. All rights reserved.

📝 Changelog

Version 1.0.0

  • Initial release
  • 5-star rating system
  • Text reviews with 500 character limit
  • Verified purchase badges
  • Variant-specific ratings
  • Edit and delete functionality
  • Advanced filtering and sorting
  • AJAX pagination
  • Anti-spam protection
  • Multi-language support (EN/ES)
  • Responsive design
  • Complete API documentation

E-Commerce Product Ratings & Reviews

Developed by Hexalian LLC

© 2024 All rights reserved

Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.
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