| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Project (project) • Website (website) • Sales (sale_management) • Invoicing (account) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 26288 |
| Technical Name |
odoo_website_helpdesk_dashboard |
| License | LGPL-3 |
| Website | https://www.cybrosys.com |
| Versions | 14.0 15.0 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Project (project) • Website (website) • Sales (sale_management) • Invoicing (account) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 26288 |
| Technical Name |
odoo_website_helpdesk_dashboard |
| License | LGPL-3 |
| Website | https://www.cybrosys.com |
| Versions | 14.0 15.0 16.0 17.0 18.0 19.0 |
Odoo Online
Odoo.sh
On Premise
Read Blog
Dive into our comprehensive blog posts covering the latest in cybersecurity trends and insights.
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Video Tutorial
Watch our detailed video demonstrations and tutorials on YouTube for hands-on learning.
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Key Highlights
Works in Classified tickets according to their stages.
Number of tickets allotted to each team can be seen in the bar chart.
View status of tickets in the Doughnut Chart.
Manage Tickets in the backend easily.
View Tickets created from website and also in the draft stage together inside 'New tickets' tile along with the count.
Manage the tickets in backend by clicking on the 'New tickets' tiles.
View Tickets that are in progress.
View and manage tickets that are in the done/completed state.
Manage helpdesk teams ,also shows the count of teams existing.
To show the Ticket Priority.
With the help of doughnut chart, Analyse the status of tickets.
With the help of Bar graph, analyse ratio between the Helpdesk teams and No. of tickets assigned to them.
In this view can analyze all tickets and their details.
View Tickets that are in progress.
View and manage tickets that are in the done/completed state.
Manage helpdesk teams ,also shows the count of teams existing.
To show the Ticket Priority.
With the help of doughnut chart, Analyse the status of tickets.
With the help of Bar graph, analyse ratio between the Helpdesk teams and No. of tickets assigned to them.
In this view can analyze all tickets and their details.
Our Features
Number of tickets allotted to each team can be seen in the bar chart.
View status of tickets in the Doughnut Chart.
Frequently Asked Questions
Does it work with odoo sh?
Yes, it work with Odosh.
How can I track tickets in each stages?
We can see the number of tickets at various stages from the dashboard.
How to Track Ticket Status?
You can track the ticket status from the dashboard.
Latest Releases
3rd January, 2025
Our Services
Odoo Customization
Odoo Implementation
Odoo Support
Odoo Migration
Odoo integration
Odoo Consultancy
Odoo Licensing
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