| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Project (project) • Website (website) • Sales (sale_management) • Invoicing (account) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 26308 |
| Technical Name |
odoo_website_helpdesk_dashboard |
| License | LGPL-3 |
| Website | https://www.openhrms.com |
| Versions | 14.0 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Contacts (contacts)
• Discuss (mail) • Project (project) • Website (website) • Sales (sale_management) • Invoicing (account) • Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 26308 |
| Technical Name |
odoo_website_helpdesk_dashboard |
| License | LGPL-3 |
| Website | https://www.openhrms.com |
| Versions | 14.0 15.0 16.0 17.0 18.0 |
Website HelpDesk Dashboard
Multipurpose Graphical Dashboard for Website HelpDesk module.
Key Highlights
Classified tickets according to their stages.
Manage Tickets in the backend easily.
View status of tickets in the Doughnut Chart
Number of tickets allotted to each team can be seen in the bar chart.
View Tickets created from website and also in the draft stage together inside 'New tickets' tile along with the count.
Manage the tickets in backend by clicking on the 'New tickets' tiles.
View Tickets that are in progress.
View and manage tickets that are in the done/completed state.
Manage helpdesk teams ,also shows the count of teams existing.
To show the Ticket Priority.
With the help of doughnut chart, Analyse the status of tickets.
With the help of Bar graph, analyse ratio between the Helpdesk teams and No. of tickets assigned to them.
In this view can analyze all tickets and their details.
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Classified tickets according to their stages.
-
Manage Tickets in the backend easily.
-
View tickets that are created by customers, from website in the received tickets list.
-
View status
of tickets in the Doughnut Chart.
-
Number of tickets allotted to each team can be seen in the bar chart.
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Initial commit for All In One Hide Print Button
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