| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 13901 |
| Technical Name |
open_whatsapp_connector |
| License | OPL-1 |
| Website | https://github.com/roshank8s/ |
| Versions | 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
Discuss (mail)
|
| Lines of code | 13901 |
| Technical Name |
open_whatsapp_connector |
| License | OPL-1 |
| Website | https://github.com/roshank8s/ |
| Versions | 18.0 19.0 |
WhatsApp for Odoo.
Without Meta. Without Monthly Fees.
Auto-send order confirmations, invoices and delivery updates. Log every incoming voice & video call. Run chatbots, campaigns, auto-replies, and broadcast standing orders. One Customer-360 timeline per contact. Scan a QR code — live in 60 seconds. Pay $20 once, instead of $216 every year.
Consolidate WhatsApp into a single Odoo workflow.
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Without this module
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With this module
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$20
One-time
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60s
QR → live
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33
Built-in features
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35
Tests passing
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0
Meta hoops & fees
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See it in action
One screen, everything at a glance
12 KPI tiles (sent / received / failed / queued / conversations / campaigns / auto-replies / bot sessions / missed calls / calls received), status doughnut, messages-per-day line, top contacts, top failure reasons, recent failures, per-account health. Click any tile to drill in.
ONBOARDING
Scan the QR — live in 60 secondsAuto-refreshing QR code, sidecar process state and session state right next to it — no separate terminal, no Meta dashboard. Open WhatsApp on your phone → Settings → Linked Devices → Link a Device. Done. |
MULTI-ACCOUNT
Run as many numbers as you needSales / support / marketing — each as its own account, with isolated sessions, per-account allowlists, per-account chatbots and per-account anti-ban throttles. Live "Connected" + "Sidecar Running" badges per card. |
VOICE & VIDEO CALLS
Ringing toast with Accept / Reject — liveReal-time toast on every incoming voice / video call, showing caller, account and call type. Reject inline, or open the call log. Every ring is recorded with duration and missed-vs-accepted status. |
MESSAGES
Every message, fully tracedOutbound + inbound in one log with date, recipient, account, message type and state (queued / sent / delivered / read / failed / received). Group, filter and search by any column. |
CALLS LOG
Audit every call, voice or videoFilterable list of every WhatsApp call: contact, from-number, account, voice-vs-video toggle, status (Ringing / Rejected / Accepted / Missed) and duration. One source of truth for support and compliance. |
COMPOSE
Send in two clicks — from any accountPick the sending account, the recipient (partner or raw number), an optional Quick Reply template, attach files, and schedule for later if you need to. Variables like {{partner_name}} render on send. |
CAMPAIGNS
Bulk campaigns with template + schedulePick an account, a contact list, optional message template, attach files, set a launch time — click Launch Campaign. Real-time delivery stats. Anti-ban throttle keeps you out of trouble. |
SALES AUTOMATION
SO confirmed → WhatsApp instantlyNotification rule "T3-R03 SO/state=sale" fires the moment a quotation is confirmed: WhatsApp goes to the customer, with the rule firing logged right in the SO chatter and a ð ack reaction inline. |
DUNNING / REMINDERS
Invoice posted → payment reminder sentRule "T3-R14 Inv/state=posted" sends a WhatsApp payment reminder the moment an invoice is validated. Every fire shows up in the invoice chatter so finance can audit who got what. |
CONTACT SMART BUTTONS
Every contact is a WhatsApp hubLive count of WhatsApp Chats, WhatsApp Calls and a one-click Customer–360 jump from any partner. Inline Send message / WhatsApp buttons in the chatter dispatch directly to the contact. |
CUSTOMER–360
One timeline per contactSale orders, invoices, helpdesk tickets, CRM leads, WhatsApp messages AND WhatsApp calls (voice / ringing / rejected) interleaved chronologically. Onboard a new agent in 30 seconds — they see the entire relationship at a glance. |
CHATS MENU
Groups, Communities & Newsletters — all in OdooCreate or join Groups, parent Communities (with sub-groups), and broadcast-only Newsletters — without ever leaving Odoo. Group Audit Log tracks every join, leave, rename and admin change. |
CONFIGURATION
Every rule and policy, configurableAccounts, Quick Replies, Notification Rules, Auto-Reply Rules, Blacklist, DM Allowlist, Inbound Rules, Pending Approvals, Contact Lists, Health Issues, Chatbots, Chatbot Sessions, Auto-tag Rules, Slash Commands, Settings — all surfaced under one menu. |
GROUP MANAGEMENT
Create groups in secondsPick the WhatsApp account, name the group, drop in initial participants by phone number — one per line or comma-separated, country code first. Created group appears in the Discuss sidebar instantly. |
NEWSLETTERS
Run WhatsApp Newsletter channelsCreate broadcast-only newsletter channels with name + description, or subscribe to existing ones from an invite link. Subscriber count and mute state per row. |
STATUS (STORIES)
Post Status / Stories from OdooReach everyone in your contact list with a 24-hour Status post: text, image or video, with an optional caption. Picks the right account, fires through the sidecar, expires automatically. |
DISCUSS INBOX
Voice notes, media & presence — native DiscussVoice notes play inline, images thumbnail in-stream, every channel shows a live online dot and typing indicator. Auto-replies and chatbot turns post into the same thread as the human agent — one timeline per contact. |
Sane defaults — tunable when you need it
Default Sidecar URL and API key apply to every new account. Sidecar Directory points at the bundled Node process; auto-start kicks in when you connect. Auto-create Contacts opens a partner record for unknown senders. Optional Website WhatsApp Widget drops a floating chat button on your storefront.
Live in 60 seconds. Three steps.
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1
Install the addonFrom Apps, search "Open WhatsApp Connector". Click Install. The bundled Node.js sidecar starts automatically. |
2
Scan a QR codeWhatsApp → New Account → Connect. Scan with your phone (regular WhatsApp or WhatsApp Business). Done. |
3
Activate the rulesSale Order Confirmed, Invoice Posted, Delivery Done, Payment Received — pre-built. Tick Active. You're automated. |
Everything you need — built in
Every call logged with caller, time, voice/video, missed/accepted. Auto-reply on missed call. Click-to-call buttons on every partner. |
One screen per contact: WhatsApp messages + calls + sale orders + invoices + helpdesk tickets + CRM leads + activities, chronologically interleaved. |
Regex / keyword / sender-pattern / unknown-sender matchers create CRM leads, helpdesk tickets, sale-order drafts or project tasks from inbound messages. |
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Two-way sync between WhatsApp threads and helpdesk tickets. Auto-send a CSAT survey when a conversation resolves; aggregate scores on the dashboard. |
Saved recipient lists with per-recipient session isolation. Recurring sends (“every Monday 9 AM”) with daily / weekly / monthly cadence. |
Per-account msgs-per-minute/hour/day caps, automatic backoff on throttle responses, plus opt-in tracking on every contact for compliant outbound. |
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Auto-send WhatsApp on Sale Order confirmed, Invoice posted, Delivery done, Payment received. Pre-built rules — just activate. |
Clickable button messages (up to 3) and scrollable list menus. Image / video / document headers. Auto-filled template variables. |
30+ frontend patches. WhatsApp sidebar, messaging menu, delivery status icons, Shift+W chatter button. Feels native. |
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IVR menus, route to agents, auto-create CRM leads. Keyword replies, welcome messages, out-of-office responses. |
Bulk-message contact lists with templates, scheduling, real-time stats. Competitors charge $216/year for this alone. |
Multiple WhatsApp numbers (regular or Business). Send images, video, audio, PDFs, stickers. Scheduled messages and blacklist. |
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11 KPI tiles, doughnut + line + bar charts, drill-through to filtered message lists, account-health table. |
Recipients type /help /menu /stop. Pluggable registry — add your own. |
Group policy: open / allowlist / disabled. Per-group "bot only on @mention" gate. Auto group-intro on join. |
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Per-account DM policy: open / allowlist / pairing / disabled. Pairing flow queues unknown senders for one-click admin approval. |
Auto ack on inbound, cleared after reply. Voice notes (PTT), animated GIFs, polls, location, vCard. Image auto-resize. |
"Run Diagnostics" button on each account. 5-min heartbeat cron. Health badge (healthy / degraded / down). Stealth-mode toggle. |
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10 record rules scope every account-linked record by company. Records from one company stay invisible to another. |
Notification rules, auto-replies, chatbots, pending pairs — full chatter history with tracking on state and policy fields. |
35 passing unit tests. Translation template (.pot). Demo data for fresh installs. Migration script verifies schema on every upgrade. |
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Forward any message to one or many chats with full media proto preserved. Send ð ⤠ð reactions to specific messages from the Odoo chatter or owa.message form. |
Dedicated wizards for animated WebP stickers, static map pins (lat/lng), and scheduled WhatsApp events with name, description, time and venue — all sent through the channel header. |
Create and manage WhatsApp Communities (parent + sub-groups) and Newsletter channels (broadcast-only) directly from Odoo. Subscribe to existing newsletters with a single invite link. |
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Create groups, add / remove members, push a custom group profile picture, pin / archive / mute, and join external groups via V4 invite link — all without ever leaving Odoo. |
Drop two or more images into the composer and they ship as a single album carousel, not separate messages. In groups, fire an @all mention that pings every member. |
Top-menu Compose wizard sends to any partner or raw phone number in two clicks. Post Status broadcasts to all contacts. Quick Reply templates with {{partner_name}} variables auto-substitute on send. |
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Every incoming WhatsApp call pops a real-time toast with caller, account, voice-vs-video, and one-click Accept / Reject. No more "we missed it because nobody had the phone". |
A green dot on every WhatsApp channel shows when the contact is online, and a live typing indicator in the composer header tells your agent the customer is mid-reply — same UX as native WhatsApp. |
Dashboard "Start Sidecar" button launches the Node process AND auto-restores every account session in one click. State-aware colour: red when stopped, WhatsApp-green when running — you always know the system is live. |
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Per-account radio: scan a QR code, or punch in an 8-digit phone-link code. Useful when the phone camera is unavailable, or for headless / remote setups. |
If your firewall blocks the WhatsApp media CDN (mmg.whatsapp.net), the sidecar transparently falls back to a re-upload request over the existing WebSocket session. Inbound images, video, audio & PDFs still arrive. |
Namespaced JS registry keys (owa-*) and channel-type guards let this addon live side-by-side with Odoo Enterprise's built-in whatsapp module — activate either, both, or migrate gradually. |
Built for every team
Whoever owns the customer in your Odoo — this works the way they think.
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Sales
Close 30% fasterQuote sent → WhatsApp ping. SO confirmed → auto thank-you. Reply lands in Discuss as the lead's chatter. Customer-360 timeline shows every touchpoint at a glance. |
Support
Triage automaticallyChatbot menus route. Recipient types /agent to escalate. Auto-create helpdesk tickets from inbound; CSAT survey on close. |
Marketing
Launch campaignsBulk sends with rendered templates and live delivery stats. Broadcast groups + standing orders for recurring sends. Opt-in tracked. Auto-blacklist on STOP. |
Operations
See everythingOperations dashboard, incoming-call log, anti-ban throttling, health badge, heartbeat cron, Run Diagnostics. You see what's connected, stuck, failed. |
Why pay $216/year?
Side-by-side with the alternatives.
| Module | Price | Setup | Community |
|---|---|---|---|
| Odoo built-in | Enterprise only | Meta approval (2–4 weeks) | × |
| UR WhatsApp | $25/year | Meta Cloud API key | ✓ |
| BrowseInfo | $56/year | Third-party gateway | ✓ |
| Pragmatic | $216/year | Complex API setup | ✓ |
| Open WhatsApp Connector | $20 once | Scan QR (60s) | ✓ |
Ready to ditch the $216/year subscription?
$20 one-time. Lifetime updates. No Meta API. No per-message fees. Self-hosted — your data, your server.
Frequently Asked Questions
Do I need a Meta Business API?No. The bundled Node.js sidecar speaks the WhatsApp Web protocol directly. Scan the QR with the same phone you'd normally use. No Meta approval, no business verification, no fees. |
Will WhatsApp ban my number?Not if you respect WhatsApp's ToS (no spam, honour STOP, throttle bulk). Use a dedicated WhatsApp Business number for outbound campaigns. Built-in blacklist + auto-STOP keyword detection helps you stay compliant. |
Multi-database / multi-company?Yes — both. Sessions are namespaced by <dbname>_<account>, so two databases share one sidecar without colliding. 10 record rules scope every account-linked record by company. |
Will it survive Odoo upgrades?Versioned migration scripts under migrations/<version>/ handle column adds and table creation, plus a post-migrate sanity check. 35 unit tests catch regressions on each release. |
What about my customer data?Self-hosted. The Node.js sidecar runs on your Odoo server. Messages flow directly between your server and WhatsApp's network. Per-account messages-per-minute/hour/day caps and opt-in tracking on every contact help you stay compliant. No third-party gateway, no SaaS in the middle, no message body ever touches our servers. |
Does it work with Odoo Community?Yes — Community and Enterprise. Odoo's built-in WhatsApp module is Enterprise-only. This addon depends on mail and phone_validation, both of which ship in Community. |
Can I extend it for my workflow?Pluggable everywhere. Slash commands are records you can add. Notification rules trigger on any mail.thread model. Quick reply templates use {{var}} placeholders. Standard Odoo extension patterns throughout. |
What if I need help?Email the developer directly — not a queue, not a chatbot, an actual human. Bundled SETUP_GUIDE.md walks through install, sidecar, QR, and first campaign. |
Can it detect WhatsApp calls?Yes — incoming voice and video calls are logged with caller, time, and missed/accepted status. Auto-reply on missed calls, plus click-to-call buttons on every partner. Note: detection only — outbound call audio is not in scope (no library carries WhatsApp call audio without a paid Cloud API). |
Does it integrate with Helpdesk and CRM?Yes. Inbound auto-create rules turn matching messages into CRM leads, helpdesk tickets, sale-order drafts, or project tasks. Two-way sync between WhatsApp threads and helpdesk tickets. CSAT survey on conversation close. All optional — wrapped in if module_is_installed guards so the addon installs cleanly on Community without those apps. |
Need help or customization?
Installation support, custom features, and Odoo development — from the developer who built it.
Contact developerOdoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Hi can you share screenshot. I mean interface view
A new version with added features and screenshots has already been released for Odoo 19, while the update for Odoo 18 is still in progress.