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  1. APPS
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  3. Hotel Management v 19.0
  4. Sales Conditions FAQ

Hotel Management

by Pragmatic TechSoft Pvt Ltd. https://www.pragtech.co.in/products/odoo-verticals/odoo-openerp-hotel-management.html
Odoo

$ 491.37

In-App Purchases
v 19.0 Third Party 85
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Versions 13.0 14.0 15.0 16.0 17.0 18.0 19.0 20.0
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Versions 13.0 14.0 15.0 16.0 17.0 18.0 19.0 20.0
  • Description
  • Manifest
  • License

Compatible with Odoo v13 - v19

  • Overview
  • Features
  • Screenshots
  • Videos
  • Why Us
  • FAQ's
  • Support

THE ONLY APP YOUR HOTEL NEEDS

A complete Odoo Hotel Management solution for reservations, guest services, daily operations and billing - all in one connected system. Pragmatic's Hotel Management gives boutique hotels, independent properties and multi-hotel businesses everything they need to manage the complete guest journey, from the first reservation through checkout and final billing. Beyond reservations, manage your complete hotel operation - head over to the Features tab to see everything included, from housekeeping and billing to guest services and reports. With every function connected inside Odoo, staff manage daily work with fewer steps, while hotel owners maintain clearer control over bookings, room status, services and operations across one or multiple properties.

Every hotel operation covered.

Built to grow with your business.


  • New Features
  • Key Features

Interactive Hotel Room Dashboard

DIRECT WEBSITE BOOKING New

Guests can now book rooms, pay online and receive instant confirmation with an invoice, directly from the hotel website. Capture bookings 24/7 while reducing front-desk calls, manual entries and confirmation delays.

Plan rooms in Month or Week view New

Select a hotel and switch between Month and Week views to see its rooms grouped by category, together with their availability and reservation status.

Check Room and Reservation status at a glance New

Colour-coded indicators clearly show Draft, Confirmed, Checked In and Checked Out reservations. Rooms under Maintenance or Housekeeping are highlighted separately, helping staff quickly identify unavailable rooms.

Create Reservations directly from the dashboard New

Click and drag across the required room and date range. Enter the booking details in the pop-up and save the reservation directly from the dashboard.

Open and update existing reservations New

Click an existing booking to open its reservation pop-up, review the details and make the required changes.

Preview booking details on hover New

Hover over any reservation to quickly view the guest name, reservation number, check-in and check-out dates, room details and reservation status without opening the record.


Hotel Management
Rooms and Pricing
Operations
Hotel Management Addons
Document Management
Advance Payment
Cab Facilities
Amenties
Laundry Management
Restaurant
Agents and Commissions
Housekeeping
Banquet Hall Management
Appointment
Reports
Manage Multiple Hotels

Hoteliers can create and manage multiple hotels in a single database of Odoo

Manage multi floor setup and Multiple room types

Multiple floors can be configured in every hotel and multiple room types can be set up in each floor depending on the features offered

Cancel or Refund Orders (Bi-Directional)

Manage Multiple rooms in every hotel with dynamic pricing and taxes

  • Hotelier can create and udpate multiple rooms with customer specific rates and taxes
Publish Rooms and Room Types in Odoo Website

Rooms configured can also be published seamlessly to Odoo's website

Manage Capacity for every Hotel room

Hoteliers will be able to set maximum capacity that every room can accommodate by defining the occupancy capacity based on number of adults and children

Daily room pricing control with Customer & Channel-specific rates

Hoteliers can now set varied room pricing on a daily basis, weeks or even months in advance. This powerful feature allows the creation of date-specific pricelists that can be defined by customer type or channel partner (e.g., OTA, corporate client, etc.).

  • Advance configuration: Set prices for days, weeks or months ahead
  • Granular control: Define different rates per room per day
  • Targeted pricing: Customize rates for individual customers or partner groups
  • Website-ready: Scheduled pricelists can be published directly on the hotel website
  • Reservation control: if a valid price is not defined for a given room and date, the system will block the reservation, maintaining pricing discipline and eliminating booking errors.
This ensures flexible yet structured pricing, helping hoteliers respond to seasonality, demand spikes or partner-specific deals with precision.
Meal Plan New

This feature enables hoteliers to offer room reservation prices inclusive of meals (Breakfast/Breakfast & Dinner/All Meals/No Meals). Integrated with the Restaurant PoS, it tracks food and beverage orders and consumption against room reservations. Guests can also use the restaurant outside of their defined meal plan, with those charges automatically added to their folio for processing.

Reservations enabled with multiple stages

Every Hotel reservation will be enabled with various stages to map the real life scenarios of reservations (draft, confirmed, cancelled, done)

Multistaged Folio - All in one document for capturing data of customer stay

A Folio (document encompassing all functionalities of hotel management under one reservation number) is created once a guest successfully checks-in which reflects as a standard sales order

Maintaining Document Masters

Define the types of documents of customers to be stored/maintained

Recording details of the documents against reservation

With every reservation, hoteliers can record the documents against reservation number with adding attachments of documents into reservations

Platform to register advance received by customers

With every confirmed reservation, hoteliers can record the money paid by customer as an advance. Various payment methods will be enabled to record payment transactions.

Advance payment in reservation, folio and invoices

All advance payment/s are recorded against reservations Once an invoice is created the advance trasnaction will automaically come up for reconciliations.

Configure masters to cab, drivers and possible destinations of pick up

Configure vehicles, masters of transporters, destination locations to have seamless pick up transactions

Processing of cab picking task during reservation

Hotel reservations are enabled with pick up options with paid/unpaid categories. Paid pickups will further processed during invoicing along with hotel reservation.

Define various services offered as Amenities

Hoteliers can define various amenities like spa, gymanisums, games, outdoor activities to enable guest experiences. Amenities can be defined with specific unit of measures and pricing to fit varied requirements

Adding Amenities availed by a customer in the Folio

Every facility availed by customser additionally with reservation can be recorded in hotel reservation and can be further processed during invoicing

Configure masters for Laundry services - Types of Laundry services, type of service (paid/free) (internal/external), clothing and linen masters with cost, sales price and taxes

Hoteliers can define various types of Laundry services offered. Different types of clothing and their respective rates and taxes. Define types of landry vendors (internal or external)

Process Laundry requests and it reflects automatically in Folio

Housekeeping supervisor can generate laundry requests choosing the room (reservation number) and select various clothing that requires laundry services. Hoteliers can issue laundry request for regular linen cleaning of all rooms. Laundry requests of guests automatically gets attached to hotel reservations and further processed for invoicing.

Manage Restaurant with floor setup, food categories, KOT and BOT

For those companies who doesn't opt for PoS module, Hotel management offers the functionality of creating restaurant with floor setup - table setup, food categories, specific bar and kitchens, etc. Capturing customer data with payment information are all integrated in the restaurant module of hotel management.

Place orders in restaurant and attach reservations for the restaurant orders

Orders placed through restaurant feature will be automatically integrated with hotel reservations - Every restaurant order can be attached with hotel reservation number which will add the restaurant order in Folio that can be further processed automatically during invoicing

Seamless PoS integration with hotel stay for ‘Pay at Checkout’ experience

The Hotel Management module now integrates directly with Odoo’s standard PoS, allowing guests with room reservations to avail restaurant services and choose to “Pay at Checkout.”
Instead of settling bills at the PoS counter, guests can link their restaurant orders to their room, with charges automatically reflected in their hotel folio.
During checkout, these PoS orders are invoiced along with the room stay. The integration ensures PoS sessions and orders sync smoothly with hotel reservations, delivering a unified billing and guest experience.

Configure Agents who helps boost business and define the percentage of commission for every agent

Define/configure agents in hotel management and assign commission percentages for these agents to boost marketing and sales

Autocalculation of commissions for agents based on the bookings generated

During reservations Hotel management app enables hoteliers to record the agent through which the reservation is bought in. Once reservation is processed, system auto calculates the commission and processes an invoice to create a libality for the agent.

Auto created House keeping tasks after every check out transaction

Hotel management app provides the functionality of auto created housekeeping requests to be allocated and processed by internal staff. After a successful check out by a customer system automatically creates housekeeping tasks. These tasks have to be mandatorily performed before a room becomes eligible for check-in. Time taken to tidy the room, utilities used, details of the operators, are all captured as part of KPA's in the housekeeping activities

Create and Manage Banquet halls with accomodation capacity

Hotel Management app provides an unique feature for banquet hall owners to create and configure one or more banquet halls and manage the operations. Banquet halls can be configured with specific seating capacity, deposits required to process bookings with food and other amenities

Manage bookings of Banquet halls with deposit functionality

Reservations of banquet halls with multiple stages can be made capturing the required details of period of usage, food, amenities and further the same will be processed for invoicing.

Link Appointment-based services to Guest’s Hotel Bill

Hotel Management now integrates with the Appointments module, allowing staff to schedule services like spa, wellness or activities and directly link them to a guest’s folio. These services are added to the final hotel invoice and settled at checkout. Appointments must match the folio date to avoid validation errors. This feature boosts revenue by monetizing bookable services and ensures all guest charges are consolidated for a smooth, professional checkout experience.

Hotel Management app provides variety of reports to enable hotelliers to take informed decisions with less efforts

Apart from centralized Hotel Dashboard module, hotel management app also provides various reports in PDF and MS Excel formats. Reports of reservations, occupancy, booking history are few to list out.


Configuration
Dashboard
Room Booking
Hotel Website Booking
Reports
Housekeeping & Amenities
Dynamic Pricing Configuration
Meal Plan
Appointment

Configuration

Open the Hotel Dashboard from the Main Menu

Month & Week View

Toggle between the Month and Week views to check room occupancy and reservation status at your preferred level of detail.

Book in Seconds

Click and drag across any room and the desired date range, enter the guest details, and save the reservation. The booking is created instantly.

After refreshing the dashboard, the newly created booking will be displayed in the selected room and date.

Edit Anytime

Click any existing booking directly from the dashboard to open the reservation record, update the required information, and save your changes.

Instant Details on Hover

Hover the mouse pointer over any reservation to display a tooltip containing a summary of the reservation details.

The tooltip provides key information such as the Guest Name, Reservation Number, Check-in Date, Check-out Date, Room Details, and Reservation Status, allowing users to quickly view essential information without opening the reservation record.

Room Booking Popup Screen

Change Room Functionality During Confirm

Change Room Functionality During Check-in

How guests can book a room online from your website

Guests can complete the entire booking journey directly from the hotel website, from selecting a property and checking room availability to reviewing amenities, making a payment and receiving instant confirmation with an invoice.

Step 1

Visit the Hotel Website

Guests open the hotel website and access the online booking section from the homepage.
They can view the available hotel properties and begin their reservation without contacting the front desk.

  • 1. Open the Hotel Online website in the browser
  • 2.From the homepage, proceed to select the required hotel and start the booking process
  • Step 2

    Select Hotel

    Select the required hotel from the available options. The selected property determines the rooms and booking information that will be displayed in the next steps.

  • 1. View the available hotels
  • 2. Select the required hotel and add the check-in and check-out dates
  • 3. Proceed to the room search by clicking the Check button
  • Step 3

    Select Room and View Room Details

    After viewing the available room categories, the user can select a room to view its detailed information before proceeding with the booking.

  • 1. Select the required room category
  • 2. Verify the room name and room images
  • 3. View the available room details and description
  • 4. Review the room amenities
  • 5. Verify the displayed price
  • 6. Click the Book/Reserve button to continue
  • The selected room will display all configured information, including room images, description, amenities and price. The user will be able to proceed to the booking details.

    Step 4

    Proceed to Payment

    After selecting the room and completing the required booking and customer details, the user proceeds to the payment page to complete the reservation.

  • 1. Review the selected room and booking details
  • 2. Verify the check-in and check-out dates
  • 3. Verify the customer and guest information
  • 4. Review the total booking amount
  • 5. Select the available payment method
  • 6. Click the Pay/Proceed to Payment button
  • 7. Complete the payment process
  • The payment page will display the correct booking details and total amount.
    After successful payment, the booking will be confirmed and the user will be redirected to the booking confirmation page.

    Step 5

    Enter Customer and Address Details

    After selecting the room and proceeding with the booking, the user is required to enter the customer and address information. These details are used to complete the reservation and generate the booking record.

  • 1. Enter the customer's Name
  • 2. Enter the Email Address
  • 3. Enter the Phone Number
  • 4. Enter the required Address details
  • 5. Enter the City, State and Country, if applicable
  • 6. Verify that all entered information is correct
  • 7. Click Continue/Proceed to Payment
  • The customer and address details will be saved successfully and the user will be able to proceed to the payment step.

    Step 6

    Confirm Reservation and Make Payment

    After entering the customer and address details, the user reviews the reservation information and confirms the booking before proceeding with the payment.

  • 1.Review the selected hotel and room details
  • 2. Verify the check-in and check-out dates
  • 3. Verify the customer and guest information
  • 4. Review the booking amount and applicable charges
  • 5. Click Confirm Your Reservation
  • 6. Click Pay to proceed with the payment
  • 7. Complete the payment process
  • The reservation details will be confirmed successfully, and clicking Pay it will proceed to the payment process. After successful payment, the booking shall be confirmed.

    Step 7

    Order Confirmation and Invoice

    After the payment is completed successfully, the order is confirmed. The customer can view the booking confirmation and the generated invoice/bill with the customer's name and booking details.

  • 1. Complete the payment successfully
  • 2. Verify that the order/booking is confirmed
  • 3. Check the confirmation details displayed on the page
  • 4. Verify the customer's name on the generated bill/invoice
  • 5. Review the booking details and total amount on the invoice
  • The order will be confirmed successfully, and the customer will be able to view the generated bill/invoice containing their name, booking details and payment amount.

    List of reports

    Hotel Room Booking History

    Reservation Report

    Monthly Occupancy Report

    Housekeeping & Amenities

    Amenities

    Room Details

    REQUEST A FREE DEMO VIDEO

    Services and its categories

    Activities and its categories

    Hotel Reservation and different states

    On confirm, we can create folio

    Housekeeping

    Dynamic Pricing Configuration

    Room Details

    REQUEST A FREE DEMO VIDEO

    Services and its categories

    Activities and its categories

    Hotel Reservation and different states

    On confirm, we can create folio

    Housekeeping

    Meal Plan

    Appointment

    Utilizing additional services in Hotel via appointments module integration with Hotel Management app

    In the appointment module, create an appointment and link a product (preferably of type Service). This product will later add on to the Hotel Folio and then Invoices.

    In the calendar view, when a new appointment to be scheduled, link the hotel folio and click on “Add Folio” button so that the Appointment booking will be added in the Hotel Folio

    Note: (Date of Appointment booking and the Folio should be the same, else system gives a validation error)

    Booking appointment added in the Hotel Folio



    1. Installation and Access set up

    2. Hotel reservation dashboard tutorial | Full features walkthrough

    3. Navigate Menus and Sub Menus [Reservations to Banquets]

    4. Create & configure Room categories, Floors [Amenities, Multi-hotel setup and more]

    5. Pre-define and manage room rates with dynamic pricing

    6. Smart Meal Plan integration every Hotel needs with Odoo 18

    Behind every five-star guest experience is a system that just works.

    With our all-in-one hotel management solution, you're not just managing a hotel - you're building a brand.
    Achieve operational excellence, deliver unforgettable guest experiences and aim for scalable growth - whether you're a boutique property or a global chain.

    Driven by experience. Built for hospitality


    WHY CHOOSE OUR HOTEL MANAGEMENT SOLUTION


    Tried, Tested, Trusted
    Verified by our valuable clients

    “Your Technical team is the best , they send emails and are available whenever I ask for support. Can't find better than this , your team is good.”

    Camara

    “Everything is nice, the hotel management module works good.”

    Noël Razafindrakoto
    CEO at Haiko Technology

    “Thank you very much Pragmatic for your effort. I had given up, you have proven me wrong. I am appreciative.”

    Edgar Mzumara

    “Thank you once again team, it was great working with you and look forward to more projects with Pragmatic supplied modules.”

    Impact Up

    “Works great! Covers all our needs and the support is fast and efficient”

    aprop

    “Thank you to the Pragmatic team for helping me with the hotel management module. ”

    Kevin Lopez
    1. Can he put his expenses on the system?

    Using Invoicing modules expenses can be added for the company. Hotel Module is not adding any expenses.

    2. Will it be possible to link the ERP to a POS in the future?

    We have link POS order with Hotel Folio only to show the relation. There is no change in the POS Function.

    3. Can it be linked to Booking.com and Expedia?

    Yes but at an additional cost of development.

    4. would work with LAN based deployment as opposed to online (VPS)?

    We can deploye odoo onpremmise as well.

    5. How does the "Hotel Management" app handle room reservations and availability?

    The app includes a reservation system that efficiently manages room bookings and tracks availability.

    6. Does the "Hotel Management" app integrate with other essential systems like accounting and inventory management?

    Yes, the app is part of the Odoo suite, which provides full integration with various business apps, including accounting, inventory management, and more.

    7. How does the app handle guest management and guest details?

    The "Hotel Management" app includes a guest management system that efficiently handles guest details, ensuring a seamless experience.

    8. Does the "Hotel Management" app offer reporting capabilities for analyzing hotel performance and tracking key metrics?

    Yes, the app includes reporting features that allow you to analyze the quality of vendors, monitor occupancy rates, and assess overall hotel performance.

    9. Can the app handle special requests and additional services offered by the hotel?

    Yes, the app allows for the management of special requests and additional services, ensuring personalized guest experiences.

    10. Does the app support integration with online booking platforms and channel management systems?

    Yes, the "Hotel Management" app can integrate with online booking platforms and channel management systems to synchronize bookings and streamline operations.

    11. How user-friendly is the app's interface, and does it offer a modern and intuitive user experience?

    The "Hotel Management" app features a modern and user-friendly interface designed for efficient and intuitive usage.

    12. Can the app handle group reservations and event management?

    Yes, the "Hotel Management" app includes features to manage group reservations and handle event-related requirements.

    13. How does the app handle housekeeping and maintenance tasks?

    The app incorporates functionality to manage housekeeping schedules, track maintenance tasks, and ensure efficient maintenance operations.

    14. Does the app provide support for managing restaurant operations within the hotel?

    Yes, the "Hotel Management" app can include features for managing restaurant operations, such as table reservations, menu management, and order tracking.

    15. Is the "Hotel Management" app regularly updated and supported by the developer?

    Yes, the app is supported by the developer and receives regular updates to ensure compatibility and address any issues or feature enhancements.


    Odoo Hotel Management

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    Odoo Apps Dependencies • Inventory (stock)
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    Lines of code 20113
    Technical Name pragtech_hotel_management
    LicenseOPL-1
    Websitehttps://www.pragtech.co.in/products/odoo-verticals/odoo-openerp-hotel-management.html
    Odoo Proprietary License v1.0
    
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    modified, executed after modifications) if you have purchased a valid license
    from the authors, typically via Odoo Apps, or if you have received a written
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