Key Features

• Send WhatsApp messages from Odoo

  Send WhatsApp messages directly from Odoo records such as Contacts, Sales Orders, Invoices, CRM Leads and more, without leaving the Odoo interface.

• Ready‑to‑use message templates

  Define reusable WhatsApp templates with dynamic placeholders (customer name, order number, amount, due date, etc.) to send consistent and professional messages in seconds.

• Automatic chatter logging

  Every outgoing WhatsApp message is logged in the document’s chatter, so your team always sees the full communication history alongside emails and internal notes.

• Attachment support

  Attach PDFs and documents such as quotations, invoices or delivery slips to your WhatsApp messages, making it easy for customers to receive and review key documents on mobile.

• Multi‑language messaging

  Create message templates in multiple languages and let users choose the right language per customer, improving clarity and customer experience for international audiences.

• Status tracking & error handling

  Track the sending status of each WhatsApp message from Odoo and see when a message was sent successfully or if an error occurred, enabling quick follow‑up.

• Configurable WhatsApp gateway

  Connect Odoo to your preferred WhatsApp API / gateway service via configurable credentials, making the integration flexible for different providers and environments.

• User‑friendly send buttons

  Contextual “Send by WhatsApp” buttons are available on supported models, allowing users to trigger messages quickly without complex configuration or extra steps.

• Respects Odoo security rules

  The module fully respects Odoo access rights and record rules, ensuring that only authorized users can send WhatsApp messages for specific documents and customers.