RMA - Return Merchandise Authorization



v 9.0 v 10.0 v 11.0 v 12.0 Third Party 12
Required Apps Inventory Management (stock)
Purchase Management (purchase)
Sales Management (sale)
Invoicing (account)
Lines of code 1603
Technical Name scs_rma
Also available in version v 12.0 v 13.0 v 11.0 v 10.0
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Return Merchandise Authorization

RMA is used to manage the exchange or return of a product.
Customer can exchange or return a product when product is defective or customer wants to change colour or size.

RMA Configurations

Generate RMA

Submit Generated RMA

Create Incoming

Validate Generated Stock Picking

Create Delivery

Close RMA


RMA is used to manage the return or exchange for the product.
Buyer can replace or return product in case of change size or colour of product or when product is defective.

Generate RMA

Create Incoming

Validate Stock Picking

Validate Invoice

Payment Registration

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