Display the customer phone number on Helpdesk ticket
Empower portal users to manage and respond to assigned helpdesk tickets.
odoo app allow to Helpdesk Portal Signature, helpdesk portal signature,Customer Tickets Signature,Odoo helpdesk portal signature, helpdesk Tickets customer signature,
Helpdesk ticket advance portal view advance ticket portal advance view on ticket helpdesk advance portal view show stages on ticket portal view visible ticket stages on portal view stages on helpdesk portal view stages on helpdesk ticket portal view
Enterprise helpdesk with multi-team support, SLA, knowledge base, live chat, CSAT surveys, and automation
Helpdesk Project Integration
Project Helpdesk Integration
Link helpdesk tickets to project tasks.
odoo helpdesk app allow create Task from helpdesk Tickets task creation tickets task creation task helpdesk create create tickets from task project task tickets helpdesk odoo helpdesk task creation task creation Multiple Tasks from the Helpdesk Tickets project helpdesk project ticket task ticket helpdesk task ticket all in one helpdesk community helpdesk enterprise
Keep the resolution of Helpdesk tickets
Helpdesk restrict domains Block email domains helpdesk allowed email domains Email domain restriction Helpdesk ticket domain validation Restrict customer email domains prevent spam in helpdesk tickets Allowed domains for Odoo Helpdesk Restrict outgoing emails by domain Helpdesk email domain control
Helpdesk Additional Domain on Return
Helpdesk Service Level Agreement Odoo Helpdesk SLA Management Ticket Response and Resolution Tracking Customer Support SLA Monitoring SLA Reports and Breach Alerts in Odoo Helpdesk SLA helpdesk ticket SLA service level agreement SLA tracking helpdesk response time tracking Customer support SLA ticket deadline tracking helpdesk reporting SLA monitoring Ticket management SLA
This module allows you to efficiently manage all after-sales services directly through Helpdesk tickets. From product issues and service requests to replacements and follow-ups, everything is handled in one organized workflow. It ensures that customer concerns are tracked, processed, and resolved smoothly, giving your support team a structured way to manage post-purchase activities while improving customer satisfaction and service quality.
Improve Helpdesk by assigneing scope
Helpdesk Sequence Code Based On Helpdesk Team Code- Sequence Showing Instead of ID
ticket reference with a configurable sequence by helpdesk
Helpdesk Service Request
Create solutions for and assign them to Helpdesk Tickets