Set different sequence rule for every helpdesk ticket type. Unique ticket number. For odoo enterprise only.
HelpCrunch, ChatBot, Instagram, Facebook, Telegram, бот, Viber, чат, мессенджери, Хелпкранч, чатбот
odoo app allow manage document into HelpDesk, Document management helpdesk, helpdesk document, manage document helpdesk, helpdesk document management, document management helpdesk document , ticket document, Document management
This app provide HelpDesk Service Level Agreement (SLA) with Consumption of estimated hours and delay analysis.
Helpcrunch by Odoo
Helpdesk Pro: Support, tickets, issues, bugs.
Monitor, track, and resolve customer issues
A ticketing-based support application for Odoo and Viindoo to help you manage and track support tickets for both employees and external partners
Integrate the Helpdesk with Human Resources
Add Odoo module field and category fields to Ticket
Add Odoo version field to Ticket
Manage customer support tickets from Sent Quotations and Sales Orders.
This feature allows you to seamlessly manage misrouted information by converting business inquiries that accidentally enter the Helpdesk pipeline into proper business opportunities. Likewise, you can easily generate a Helpdesk ticket from a business inquiry whenever customer support is needed instead of a sales follow-up. This smooth conversion process ensures that every inquiry reaches the correct team—whether Sales or Support—improving workflow accuracy and preventing important customer requests from being lost or mishandled.
This module allows you to easily create credit notes directly from Helpdesk tickets, making the refund and adjustment process smooth and efficient. Whenever a customer raises an issue that requires a credit note—such as a wrong product, damaged item, or billing correction—you can generate it instantly from the ticket itself. This ensures a seamless flow between customer support and accounting, reduces manual work, avoids errors, and speeds up the resolution process while providing customers with a quick and hassle-free experience.
This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
odoo app allow to assign multi user into Helpdesk, helpdesk multi user, helpdesk assign multiple user, helpdesk multi assignee, ticket multiple assign user, bulk user assign ticket mangement, helpdesk ticket manage user multiple
Helpdesk CRM Integration
Helpdesk ticket checklist Helpdesk checklist template checklist for Helpdesk tickets Ticket progress tracking Odoo Helpdesk Helpdesk task checklist management in Odoo Helpdesk Customer support ticket checklist Helpdesk process checklist Helpdesk ticket completion percentage Helpdesk ticket management with checklist
Helpdesk Checklist Make Helpdesk Checklist Helpdesk Checklists Helpdesk List Of Items Required Reminder Checklist For Helpdesk check list Helpdesk Checklist approval Helpdesk Custom Checklist Helpdesk Ticket Checklist Odoo List Of Work Reminder Helpdesk Checklist Subtask Checklist Subtask Custom Checklist List Of Incomplete Work Helpdesk Subtask Checklist Remember Of Important Things Helpdesk Custom Checklist Helpdesk checklist Odoo