The 3CX CRM Odoo Connector enhances customer communication by seamlessly integrating 3CX CRM's call and live chat functionality with Odoo.
This module allows businesses to manage calls and chats directly within Odoo, ensuring streamlined operations and better customer relationship management.
With this integration, incoming calls from 3CX automatically create new contacts in Odoo if they don't already exist. Call details, including timestamps
and duration, are logged in the contact’s chatter, providing a comprehensive interaction history. For missed calls, the connector schedules follow-up activities to ensure timely customer engagement.
The module also supports live chat interactions, creating contacts for new visitors and logging chat conversations in the chatter of their respective profiles.
If a call originates from live chat, the caller is identified as a “Live Chat Caller,” and the call details are added to the chatter.
By automating call logging, activity scheduling, and contact creation, the 3CX CRM Odoo Connector reduces manual effort, minimizes data entry errors,
and enables teams to collaborate effectively. This integration ensures all communication data is centrally managed within Odoo, improving visibility, efficiency, and customer satisfaction.
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3CX CRM Odoo Integration | Odoo 3CX CRM Integration | Odoo 3CX CRM Connector | 3CX CRM Odoo Connector
Creyox Technologies
$ 530.82
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