Full 3CX PBX integration with caller lookup, call logging and click-to-call
Asterisk VoIP Connector connects Asterisk with CRM to manage calls, logs, and recordings. It uses FreePBX for configuration and PJSIP extensions with secure WebSocket (WSS) communication.
AI transcription and sentiment analysis
Analytics and reporting for RingCentral communications
RingCentral Integration Base Module - Core SDK and Authentication
Create CRM Leads directly from RingCentral calls and messages
Deep CRM integration with RingCentral communications
RingCentral Voice Calling - Click-to-Dial, Call Logging, Call Control
GDPR, HIPAA, and regulatory compliance for RingCentral
Contact center features - ACD, IVR, queues
Send and receive faxes via RingCentral
RingCentral integration for HR module
Create Helpdesk Tickets directly from RingCentral calls and messages
Per-department and per-app phone number configuration for RingCentral
Customer portal for RingCentral communications
Real-time user availability and presence management
Project and timesheet integration
Call quality monitoring and metrics
Call recording management and compliance
RingCentral SMS/MMS Messaging Integration