"HelpDesk"
Track costs of delivered items with analytic accounting
Select delivery methods and carriers on Helpdesk Tickets
Create service requests from a ticket
Carry over agreement values when creating service requests
Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
Helpdesk support application
helpdesk, templates, messaging, mail
Helpdesk
Links helpdesk tickets with nonconformities
This module allows customer to rate the assistance received on a ticket.
Display the customer phone number on Helpdesk ticket
Add the option to select project in the tickets.
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Create solutions for and assign them to Helpdesk Tickets
Add Server Actions based on Helpdesk Stage
Display the number of Sssigned tickets on a Kanban Cards
Add Parent/Child relationship to Helpdesk Ticket
Add SLA to the tickets for Helpdesk Management.
helpdesk, sequence
