$ 56.45
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Inventory (stock) • Invoicing (account) • Purchase (purchase) • Sales (sale_management) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Lines of code | 2715 |
| Technical Name |
ks_rma |
| License | OPL-1 |
| Website | https://store.ksolves.com/ |
| Versions | 13.0 14.0 15.0 16.0 17.0 |
RMA (Return Merchandise Authorization)
The return process in Odoo might take more time than expected! But with Ksolves RMA App, the return and refund process is as easy as a few clicks! Odoo Return Merchandise Authorization app helps the user to accept, return, and refund the products that the customer has purchased from the store. In addition to that, users can also replace(or, exchange) a certain product with another. RMA App for Odoo ERP also creates the return receipt, delivery order, and adjusts stocks according to the number of returns & refunds. In the RMA v14, Multi Warehouse feature has been added. Also, when a user gets a refund, he/she can view the T&Cs along with the refund amount & subtotal.
Website and Backend Support
- Customers can quickly generate an RMA request directly from the website.
- If not from the customer’s end, the backend user can generate the RMA request. Solves the problem of customer service executives regarding the return/refund requests.
RMA Process
Once an order/purchase has been made or the delivery of an inventory has been done, their RMAs can be made. One can create them from the RMA menu & also the corresponding menus such as Sales/Purchase/Inventory Transfer.
Key Features
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Added space to manage returns and and refunds in Odoo without hustling towards other dashboards.
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Provides an organized and sorted view for a better experience.
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Users can create pre-defined refund scenarios/reasons to facilitate backend users and customers.
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Backend users can easily approve/reject RMA requests.
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Once a RMA Request is generated, you can carry it for future references.
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To track the customer’s request, a number of Odoo RMA stages can be created as per the requirements.
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While developing RMA, users can view the Terms & Conditions along with the Policies.
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The brand new Replace operation lets the users replace(or, exchange) a certain product with another.
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RMA App automatically adjusts the inventory while managing product returns.
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Users can generate necessary documents like credit notes, delivery order on the return action.
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Users can print the RMA report and mail it to the customer.
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In the case of location transfer, RMA can be generated for the return process. Only the RMA button will appear as it is neither a sale nor a purchase; it is a transfer case. Hence, the return transfer button will be generated.
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Based on the return and refund quantity of the orders, the pivot chart view is generated for presentation purposes.
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We have added the multi warehouse feature in v14.
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When a user is Refunded For Any Product, he/she can see the Subtotal & Refund Amount In the RMA Form.
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The RMA can be used differently based on who is accessing it. While the Users can apply for e Return, the approval power relies on the Managers.
Important Instructions
- To Implement The Multi Warehouse & Multi Currency Features, Users Need To Enable These Options From The Settings.
- In case of Refund, the Invoice must be generated & the bill must have been paid previously.
Creating RMA from Sale Order:
To create a RMA from Sale order, the receipt must be in done state.
Once the receipt is in done state, you will see an Create RMA button.
When you tap on that button you can create RMA from Sale Order
Creating RMA from Purchase Order:
To create a RMA from Purchase order, the receipt must be in post state.
Once the receipt is in post state, you will see an Create RMA button.
When you tap on that button you can create RMA from Purchase Order
Creating RMA from Inventory Transfers:
Click on the that button to create a RMA from there.
RMA form for Inventory Transfers.
Create RMA directly from its form:
Request RMA from portal
RMA portal form:
RMA Configurations
You can configure your RMA access settings from the RMA > Configuration > Settings:
By here admin can manage the access of portal user.
Our Releases
Latest Release 1.0.1
■ Feature - Approval process is added
Frequently Asked Question
Please drop email at sales@ksolves.com or raise a ticket through Odoo store itself.
Yes, we do provide free support for 90 days for any queries or any bug/issue fixing.
Ksolves will provide FREE 90 days support for any doubt, queries, and bug fixing (excluding data recovery) or any type of issues related to this module. This is applicable from the date of purchase.
Note:
Extensively Tested on Odoo Vanilla with Ubuntu OS
Ksolves Odoo Services
Odoo Implementation
Odoo Community Apps
Odoo Support & Maintenance
Odoo Customization
Odoo Integration Services
Odoo Developer Outsourcing
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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Customer invoice and vendor bill
Does this work for both customer returns and vendor bill returns?
Re: Customer invoice and vendor bill
Hello Felix,
Greetings!
Thanks for reaching out to Ksolves!
As the RMA module works on Sales, Purchase and Inventory Transfer so yes it will works for both customer returns and vendor returns.
If you have any other concerns or queries, please feel free to reach out to us sales@ksolves.com
Regards,
Team Ksolves!