Mail Messages Easy Pro: Show Lost Message, Move Message, Reply, Forward, Move, Edit or Delete from Chatter, Filter Messages in Chatter

by ,
Odoo 7

162.29

v 14.0 Third Party 360
Live Preview
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Live Chat (im_livechat)
Discuss (mail)
Community Apps Dependencies
Lines of code 5637
Technical Name prt_mail_messages_pro
LicenseOPL-1
Websitehttps://cetmix.com
Versions 11.0 12.0 14.0 15.0 16.0 13.0 10.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Live Chat (im_livechat)
Discuss (mail)
Community Apps Dependencies
Lines of code 5637
Technical Name prt_mail_messages_pro
LicenseOPL-1
Websitehttps://cetmix.com
Versions 11.0 12.0 14.0 15.0 16.0 13.0 10.0

Mail Messages Easy Pro Version

All features of basic version plus:

  • Message Preview Pane
  • Send message with To Cc Bcc fields
  • Edit or Delete Messages and Notes directly from Chatter or Discuss thread
  • Move messages to other thread/record
  • Reply , Forward , Move message directly from Discuss or Chatter thread
  • Flexible Chatter: Show/hide Messages, Notes, Notifications!
  • Assign message author if author was not detected automatically
  • Delete CRM Leads/Opportunities if no messages left except for Notifications
  • Show lost messages
    Sometimes Odoo cannot determine target model/record for the message and such messages remain unassigned so users cannot see them.
    Meanwhile these messages can contain important information!
    Go to "Lost" menu in "Messages" where you can read all of them and move to proper record manually!
    Hint: Add user to group "Messages: View Lost Messages" to access lost messages. Go to "Settings->Users", open User's profile and set checkbox on this setting.
  • N.B. This is an extension of Mail Messages Easy module. Please check its description before using this module!
  • N.B. Module features may vary depending on Odoo version. Please check description exactly for your Odoo version

NEW IN VERSION 6.1

  • To Cc Bcc email fields

SUPPORT

  • Tested on Odoo Community and Odoo Enterprise Edition
  • German, Spanish, Russian language translations
  • English, German and Russian language support

Need support, customization or interested in collaboration?

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Preview Pane

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Preview Pane

To, Cc, Bcc

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Email Mode Cc Bcc

Move to other thread

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Message Move

Show/hide messages, notes or notifications

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Chatter Filter

Show "lost" messages

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Lost messages

Enable in settings

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Lost messages settings

Chatter buttons

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Chatter buttons
Icon vector created by Freepik
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
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ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
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Please log in to comment on this module

  • The author can leave a single reply to each comment.
  • This section is meant to ask simple questions or leave a rating. Every report of a problem experienced while using the module should be addressed to the author directly (refer to the following point).
  • If you want to start a discussion with the author or have a question related to your purchase, please use the support page.
game changing addition to odoo
by
James Summers
on 4/29/21, 3:17 AM

this module makes odoo suitable for use as your core messaging hub for your business. I would say it's finally possible to separate customer emails from a traditional inbox in most instances.


Definition of Lost Messages
by
Forrest
on 12/6/23, 10:35 AM

Hi, We are looking for a solution that will display any emails sent to our odoo email address that can't be attached to an object (i.e. order, invoice, opportunity, help desk ticket, etc.). 

This commonly happens when people notice our system email (team@shurhold.com) and create a new email addressed to that address. In many cases, the contact's exists in our system, but no one is notified that an email arrived because it isn't attached to an order, etc.

Does your system identify these messages so that they can easily be reviewed? Can your system notify a group of users that an email like this has arrived? Thanks!

Re: Definition of Lost Messages
by
Ivan Sokolov
on 12/6/23, 2:19 PM Author

Hi Forrest, thank you for your inquiry,

You can use the basic free version of this module to move such messages to a special model called "Conversations".  

Do do this just configure "Conversation" as a fallback model in your incoming mail server.


After that all incoming messages that cannot be allocated to some record will appear under the "Conversations" menu in "Messages".

As mentioned above this is a feature of the base version of this module. You should purchase the Pro version only if you need to move such messages to other records later. Eg Leads, Tickets etc,

You can contact us at support AT cetmix DOT com if you have any further questions. Also there are contact details available on our website.

Best regards,
Ivan



Version 15 planned ?
by
Sébastien Duchene
on 3/17/22, 12:53 PM

Hello,

have you planned to migrate your app in version 15 ? if yes, when ?

Thanks

Re: Version 15 planned ?
by
Ivan Sokolov
on 3/17/22, 1:37 PM Author

Dear Sébastien,

Migration is already in progress. ETA is end of March.

Best regards,
Ivan


by
Bruna Luvison
on 2/23/22, 2:30 AM Confirmed Purchase

I bought the app, but the download button doesn't work. Can you help me with that?

Re:
by
Ivan Sokolov
on 2/23/22, 3:21 AM Author

Hello Bruna,

Thank you for your purchase! You should have a download button directly in your Sales Order. Like this one

image.png


if it doesn't work it might be some browser issue. Or sometimes Odoo App Store might not working properly as well.
Please check your browser settings (enable pop-ups etc). If it doesn't help I will ask Odoo for assistance.

Best regards,
Ivan


by
Helton Penariol Martins da Silva
on 2/10/22, 10:39 AM

Good morning, I would like to know if buying the module for version 14, you also receive the code of previous versions. Thanks.

Re:
by
Ivan Sokolov
on 2/10/22, 11:18 AM Author

Hello Helton Penariol,

Odoo sales condition require purchasing each version separately starting Odoo 13.
https://apps.odoo.com/apps/sales-conditions

However you can contact us directly and I think we can manage this.

Best regards,
Ivan


by
René Passmann
on 10/12/21, 7:40 AM

Hello, we do not find any "lost messages", seems they are rejected by Odoo.

Please provide information on how to set up addon to make "lost messages" work


With kind regards,

Michael Hucke

Re:
by
Ivan Sokolov
on 10/12/21, 8:20 AM Author

Hi Michael,

"Lost" messages are actually the messages that are not linked to some Odoo record for some reason.
If your Odoo does not receive a message it cannot be treated as "lost" (it is actually not inside Odoo).
However you can use default fallback model for your incoming mail server and route your message to a special model called "Conversation".
Please check description of the main module "Mail Messages Easy".
However if you have any further questions feel free to contact us at support@cetmix.com

Best rerards,
Ivan