Odoo Meta Whatsapp Helpdesk Automation
by TechUltra Solutions Private Limited https://www.techultrasolutions.com/$ 160.62
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Helpdesk (helpdesk)
• Discuss (mail) |
Community Apps Dependencies | Show |
Lines of code | 5763 |
Technical Name |
tus_meta_wa_helpdesk_automation |
License | OPL-1 |
Website | https://www.techultrasolutions.com/ |
Versions | 12.0 13.0 14.0 15.0 16.0 17.0 |
WARNING
Included Dependencies
Before installing this module you have to purchase following Modules from Odoo App Store.
Odoo WhatsApp Meta Graph API

Odoo WhatsApp Helpdesk Automation
Connecting your business with WhatsApp is a boon for you!
Whatsapp Helpdesk Automation module allows to send the helpdesk template to customer by whatsapp message when stage is changed. Let's have a look at Setup & Configuration!
Setup & Configuration
Install Odoo WhatsApp Helpdesk Automation Module
From App Menu > Install Module

Set WhatsApp Template in Helpdesk Stage
After installing the module, Go to Helpdesk Menu > Under Configuration Menu, Click on Stages Menu > Select Any Help Desk Stage > Set WhatsApp Template
Here you can Set WhatsApp Template

When Stage is Changed, WhatsApp Template will Send Automatically
Go to Helpdesk Menu > Under Tickets Menu, Click on My/All Tickets Menu > Select Any Helpdesk Ticket > Change Stage
Automatically Send WhatsApp Template to Particular Customer's WhatsApp

WhatsApp Screen
WhatsApp Template will Received in WhatsApp
Dynamic WhatsApp Template will received automatically in WhatsApp

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Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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