WhatsApp Cloud Messaging - Skillbridge Studio
by Skillbridge Studio https://github.com/coldworld22/odoo-whatsapp-integration/tree/19.0$ 249.00
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Invoicing (account) |
| Lines of code | 2075 |
| Technical Name |
skillbridge_whatsapp_cloud |
| License | OPL-1 |
| Website | https://github.com/coldworld22/odoo-whatsapp-integration/tree/15.0 |
| Versions | 15.0 16.0 17.0 18.0 19.0 |
WhatsApp messaging built into Sales, Accounting, and Campaigns
Send quotes, invoices, templates, images, and campaign messages from native Odoo records while keeping delivery status, opt-in history, and webhook logs in one auditable place.
Included workflows
- ✓ Sales Order WhatsApp composer
- ✓ Posted invoice PDF delivery
- ✓ Campaign queues and drip steps
- ✓ Delivery, read, and failure events
- ✓ STOP and START opt-in handling
Everything your team expects from WhatsApp in Odoo
Focused tools for repeated operational work, not a separate chat console.
Send from business documents
Open the composer from Sales Orders, choose text, template, interactive, or image mode, and optionally attach PDFs.
Automate compliant campaigns
Build partner audiences, generate queues, throttle sends, run drip steps, and retry failures with backoff.
Track every message
Webhook events update logs for sent, delivered, read, failed, and inbound messages with payload traceability.
Sync Meta templates
Pull WABA templates into Odoo and keep names, languages, categories, status, and placeholders aligned.
Respect opt-in status
Validate E.164 mobile numbers, enforce partner opt-in, and handle STOP/START keywords automatically.
Separate company accounts
Configure default WhatsApp accounts per company so credentials are not hard-coded or shared globally.
Clean Odoo screens for daily operations
The module keeps users inside familiar Odoo views: settings, inbox, sales orders, templates, composer, and message history.
Inbox with customer context
Review inbound and outbound messages, then reply from the linked customer conversation.
Secure API configuration
Manage access token, phone number ID, WABA ID, app secret, verify token, and automation toggles.
Sales order messaging
Send customer-ready order updates and attach Sales Order or invoice PDFs when needed.
Message composer
Choose plain text, approved templates, interactive buttons, lists, or image media in one wizard.
Template manager
Track template status, language, category, preview text, placeholders, and sync timestamps.
Interactive and media modes
Build list messages, button replies, and public HTTPS image sends for customer workflows.
Built for official WhatsApp operations
Use Meta Cloud API directly, preserve Odoo ownership of records, and give sales, finance, and support teams a shared message trail.
| Capability | SkillBridge | Basic Gateway Module |
|---|---|---|
| Official Meta Cloud API | ✓ Included | Often indirect |
| Template sync from WABA | ✓ Included | Manual |
| Sales Order and invoice PDFs | ✓ Included | Limited |
| Campaign queue and drip steps | ✓ Included | Limited |
| Delivery/read/failure logs | ✓ Included | Basic |
| Multi-company credentials | ✓ Included | Often shared |
From Meta credentials to tracked messages
1. Configure
Add token, phone number ID, WABA ID, verify token, and app secret.
2. Sync
Pull approved Meta templates and keep status visible in Odoo.
3. Send
Message from orders, invoices, inbox replies, or campaign queues.
4. Track
Receive webhook status updates and inspect logs or KPI pivots.
Sales and finance
Send quotes, confirmations, invoice documents, and payment reminders from the same customer workflow.
Customer support
Capture inbound messages on the partner conversation and keep context available to internal teams.
Marketing operations
Queue opted-in audiences, throttle sends, and review campaign outcomes without leaving Odoo.
Ready for Odoo 15 WhatsApp Cloud messaging
Official API integration, auditable logs, multi-company credentials, templates, campaigns, and document sharing.
WhatsApp Cloud Messaging
Overview
SkillBridge WhatsApp Cloud Messaging connects Odoo 15 with the official Meta WhatsApp Cloud API for sales, invoicing, inbox replies, templates, campaign queues, and message tracking.
Prerequisites
- A Meta Business account with WhatsApp Business Cloud API enabled.
- A permanent access token with whatsapp_business_messaging scope.
- whatsapp_business_management scope when syncing approved templates from Meta.
- Phone Number ID and WhatsApp Business Account ID from WhatsApp Manager.
- Webhook verify token, app secret, and customer phone numbers in E.164 format.
Configuration
- Install the module from Apps.
- Open Settings and configure the WhatsApp Business API credentials.
- Create a default WhatsApp Account per company under Sales > WhatsApp > Accounts.
- Approve templates in Meta, then sync or create matching templates in Odoo.
- Capture partner opt-in before sending messages.
Usage
- Sales Orders: use the Send WhatsApp button to send text, templates, images, buttons, lists, and optional PDFs.
- Invoices: send posted invoice PDFs through the linked Sales Order flow.
- Inbox: review customer conversations and reply from Odoo.
- Campaigns: generate queues, throttle batches, process drip steps, and review delivery results.
- Logs: audit outbound and inbound messages with delivery, read, and failure statuses.
Security Notes
- Tokens are stored in Odoo configuration parameters and account records.
- Webhook requests can be validated with the configured app secret.
- The module enforces opt-in and E.164 validation before outbound sends.
- Meta conversation and messaging fees are billed separately by Meta.
Support
For setup help, contact support@eduskillbridge.net.
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