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  1. APPS
  2. Sales
  3. WhatsApp Cloud Messaging v 18.0
  4. Sales Conditions FAQ

WhatsApp Cloud Messaging

by Skillbridge Studio https://github.com/coldworld22/odoo-whatsapp-integration/tree/18.0
Odoo

$ 249.00

v 18.0 Third Party
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
Lines of code 1929
Technical Name skillbridge_whatsapp_cloud
LicenseOPL-1
Websitehttps://github.com/coldworld22/odoo-whatsapp-integration/tree/18.0
Versions 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Discuss (mail)
• Invoicing (account)
Lines of code 1929
Technical Name skillbridge_whatsapp_cloud
LicenseOPL-1
Websitehttps://github.com/coldworld22/odoo-whatsapp-integration/tree/18.0
Versions 17.0 18.0
  • Description
  • License
Skillbridge Studio logo
Skillbridge Studio
WhatsApp Cloud Messaging for Odoo 18
Features Use cases How it works Screens Pricing FAQ
Odoo 18 | WhatsApp Cloud API

WhatsApp Cloud Messaging for Sales Orders & Invoices

Send Meta-approved templates, PDFs, and interactive messages from Sales Orders and posted invoices. Automate campaigns with throttling and retries, enforce opt-in compliance, and track delivery/read KPIs.

  • Official WhatsApp Cloud API, no extra gateway.
  • Interactive buttons/lists, images, and PDFs.
  • Inbound logs with keyword opt-in/out (STOP/START).
Book a demo View screens Watch demo
WhatsApp Cloud Messaging preview
SO
Sales Orders
Send PDFs with templates
INV
Invoices
Posted invoices + reminders
CAM
Campaigns
Queues, throttling, drip steps
IN
Inbox
Reply from Odoo
Compliance E.164 validation, opt-in enforcement, signature checks.
Visibility Delivery/read KPIs, pivot logs, chatter alerts on failures.
Automation Campaign throttling, retries, drip steps, send windows.

Compatibility

Built to fit modern Odoo deployments and infrastructure.

Odoo 18 CE and EE
Multi-company support
WhatsApp Business Cloud API
On-premise and Odoo.sh

Why teams choose it

Reliable automation with clear compliance and visibility.

Reliable sending

Queue-based campaigns with throttling, retries, and send windows.

Compliance ready

E.164 validation, opt-in enforcement, and keyword opt-in and opt-out.

Full visibility

Delivery and read logs, pivot KPIs, and chatter alerts on failures.

Highlights

Everything sales, accounting, and marketing teams need for compliant WhatsApp automation in Odoo.

Message types

  • Text, templates, and images.
  • PDF attachments for Sales Orders and posted invoices.
  • Interactive buttons and lists.

Automation

  • Auto-send on Sales Order confirmation and invoice post.
  • Drip steps, send windows, throttling, retries.
  • Campaigns for text, template, and image messages.

Compliance

  • E.164 validation and opt-in enforcement.
  • STOP/START keywords auto-update opt-in.
  • Signature validation and app secret checks.

Inbox

  • Conversation list by partner.
  • Reply to inbound messages from Odoo.
  • Threaded history per customer.

Template sync

  • Pull approved templates from Meta.
  • Auto-fill status, language, and variables.
  • Keep Odoo aligned with WABA.

Observability

  • Live logs for sent/delivered/read/failed.
  • Pivot KPIs by campaign and partner.
  • Webhook trace with keyword actions.

Use cases that convert

Keep customers informed without waiting for email or manual follow ups.

Sales order confirmations

Send order details and PDFs the moment an SO is approved.

Invoice reminders

Attach posted invoices and nudge customers with approved templates.

Delivery and status

Trigger logistics updates and keep buyers informed.

Lead follow-ups

Run campaigns from tags and segments with throttled sends.

How it works

1) Connect Meta
Add token, phone number ID, verify token, and app secret in Settings.
2) Sync templates
Pull templates from Meta or create them with matching name and language.
3) Start sending
Send manually or run automated campaigns.

Professional services

We help you deploy and customize end to end.

  • Meta Business and webhook setup.
  • Custom flows for payments, support, and logistics.
  • Data normalization for opt-ins and phone cleanup.
  • Performance tuning for large campaigns.
WhatsApp sending wizard in Odoo

Live screens

Real configuration and flows from the module in Odoo.

WhatsApp menu and dashboard overview
Navigation: WhatsApp menus added to Sales.
WhatsApp settings with webhook and tokens
Settings: WhatsApp Business API, webhook, and tokens.
WhatsApp templates list in Odoo
Templates: Meta template names, languages, and statuses.
Send via WhatsApp wizard in Odoo
Wizard: pick mode, variables, and attachments.
Contact record with WhatsApp opt-in and phone
Contact: E.164 phone with WhatsApp opt-in enabled.
Send via WhatsApp wizard from Sales Order
Send via WhatsApp: pick template, fill variables, attach PDF.
WhatsApp logs and KPIs
Logs: delivery and read KPIs plus error visibility.
WhatsApp campaign steps and queues
Campaign: drip steps, throttling, and queues.
WhatsApp inbox conversations
Inbox: conversations and replies inside Odoo.
WhatsApp delivery KPIs pivot view
KPIs: sent/delivered/read/failed in pivot.

Pricing

Simple and transparent licensing.

Lifetime License - $249
Free updates for 1 year · Unlimited users · Multi-company included · Meta conversation fees billed separately.
Support
Email support included · SLA upgrade available · Optional customization services.

Results you can measure

Delivery & read KPIs
Track sent/delivered/read/failure counts by campaign, order, or partner.
Failure visibility
Errors post to chatter with activities for fast follow-up.
Inbound context
Incoming messages are logged and attached to partners or recent orders.

FAQ

What do I need from Meta?

A WhatsApp Business Cloud app, permanent token, phone number ID, verify token, and app secret.

Does it honor opt-in?

Yes. Non-opted partners are blocked and logged as failed.

Can I track delivery?

Yes. Sent, delivered, read, and failed statuses are in pivot views.

Is it multi-company?

Yes. Each company uses its own WhatsApp credentials.

(c) 2025 Skillbridge Studio - WhatsApp Cloud Messaging for Odoo 18
support@eduskillbridge.net
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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