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  1. APPS
  2. CRM
  3. Phone Calls v 17.0
  4. Sales Conditions FAQ

Phone Calls

by Nians https://nians.com/odoo
Odoo

$ 8.94

v 17.0 Third Party 5
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 323
Technical Name ts_phone_calls
LicenseOPL-1
Websitehttps://nians.com/odoo
Versions 16.0 17.0 18.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies Discuss (mail)
Lines of code 323
Technical Name ts_phone_calls
LicenseOPL-1
Websitehttps://nians.com/odoo
Versions 16.0 17.0 18.0
  • Description
  • License
logo
Community Enterprise
  • Overview
  • Why Technians
  • FAQs
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Phone Calls

This app simplifies call management by tracking activities, and logging details for future reference. It helps you understand customer needs better, improving follow-ups and communication. With reminders and organized call records, it enhances customer relationships for long-term success.

✉ Request Demo
'OR'
Mail us at: support@technians.com

Latest Features

🗹Create/Manage Phone Call Records
🗹Automatic Country Code Formatting
🗹Call Tags
🗹Call Summary
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Go to Configuration and Navigate to Settings.

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Click on "New" to create a new record.

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Enter the contact details.

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The contact details will be displayed as shown. Choose the option you need in the Summary field.

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The Phone Call record will be displayed here.

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User Roles for Phone Call Management

This module creates the following user roles-

1. Phone Call User- Can create, edit, and view their own calls but cannot access others' calls or system settings.

2. Phone Call Manager- Has full control over all calls, can assign calls, manage settings, and generate reports.

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Call Tags

You can create and assign specific tags with the phone call record as shown below:

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All the call tags will be displayed here.

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Call Summary

Call Summaries are pre-defined summaries of any call that you can create and tag on a record.

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The call summaries of all calls will be displayed here.

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Phone Call Contacts List View

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Why Technians

We excel in crafting customized Odoo solutions to meet the unique needs of our clients. Our developers work closely with businesses to understand their requirements and develop modules, applications, and workflows that seamlessly integrate with the Odoo framework. Our team has the expertise to ensure a smooth and efficient integration process.We focus on enhancing functionality and optimizing performance. Our agency offers comprehensive training sessions and consultations to empower your team with the knowledge and skills needed to leverage Odoo's full potential.

How does the call recording feature work in the app?
The call recording feature allows you to record conversations conducted within the app. These recordings are securely stored and can be accessed later for reference, ensuring a clear record of customer interactions and follow-ups.
Can I set reminders for follow-up calls?
Yes, the app allows you to set reminders for follow-up calls. After logging a call, you can schedule a reminder to ensure timely communication with customers, improving engagement and relationship management.
How does this app help in tracking customer interactions?
The app logs all call details, including timestamps, customer information, and recorded conversations. This helps you keep track of customer inquiries, preferences, and past discussions, making future interactions more efficient and personalized.

Version 17.0

Need Help?

Got questions or need help? Get in touch.

✉: support@technians.com

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Odoo Proprietary License v1.0

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from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

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IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
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