$ 503.13
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Contacts (contacts)
• Helpdesk (helpdesk) • Discuss (mail) |
Lines of code | 2404 |
Technical Name |
freshdesk_connector |
License | OPL-1 |
Website | http://www.techloyce.com |
Versions | 14.0 17.0 15.0 |
Availability |
Odoo Online
Odoo.sh
On Premise
|
Odoo Apps Dependencies |
•
Contacts (contacts)
• Helpdesk (helpdesk) • Discuss (mail) |
Lines of code | 2404 |
Technical Name |
freshdesk_connector |
License | OPL-1 |
Website | http://www.techloyce.com |
Versions | 14.0 17.0 15.0 |
Freshdesk Odoo Connector
Odoo is a fully integrated suite of business modules that encompasses the traditional ERP functionality. Freshdesk is an online cloud-based customer service software providing helpdesk support that is needed to run small, medium and enterprise scale business.
Freshdesk Odoo Connector enables two-way synchronization of Contacts, Companies and Tickets between Freshdesk and Odoo. This integration streamlines data flow for both Freshdesk and Odoo Users, creating a seamless user experience.
Our Helpful Links
Contacts Synchronization
Sync Contacts between Odoo and Freshdesk.
Companies Synchronization
Sync companies events between Odoo and Freshdesk.
Synchronize Tickets
Sync tickets between Odoo and Freshdesk.
Sync Operations (Freshdesk to Odoo)
- Sync Contacts from Freshdesk to Odoo.
- Sync Companies from Freshdesk to Odoo.
- Sync Tickets from Freshdesk to Odoo.
- Sync logs
Sync Operations (Odoo to Freshdesk)
- Sync Contacts from Odoo to Freshdesk.
- Sync Companies from Odoo to Freshdesk.
- Sync Tickets from Odoo to Freshdesk.
- Sync logs
Freshdesk Configuration Menu
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* Here is the scheduler setting
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* Sync logs
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* Odoo teams / groups
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* UnSynced ticket logs
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* Important logs
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Freshdesk Domain & API Key
Freshdesk Authentication
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* customized settings option
- Go to Freshdesk setting page.
- Go to Freshdesk profile page, copy your Freshdesk account domain example: "https://{yourdomain}.freshdesk.com".
- Copy your Freshdesk account domain like "https://newaccount1637843080162.freshdesk.com" and your API key as mentioned in the Screenshot.
- Enter the domain and API key under authentication and test connection.
Freshdesk User Guide
Freshdesk Product Support
After purchasing our app if you face any issue regarding the functionality and working of our app we are here for you to address your queries. We provide 90 days support to our clients, The support period starts from date of purchase of our app till 90 days period
Does your app work in Odoo Enterprise?
Our module is compatible with Odoo Enterprise.
Will I get free upgrades and support after purchase?
Upgrades are not free. If you require any customization, you can contact us. We offer support for 90 days after purchase. For further information you can contact us at https://techloyce.com or read our support policy.
I need an extra feature in this app. How can I request for it?
You can contact us to request a customization in the app.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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