ITIL - Problem Management
by genin IT http://www.geninit.cn , 亘盈信息技术 http://www.geninit.cn , jeffery <jeffery9@gmail.com> http://www.geninit.cn$ 196.51
In-App Purchases| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3945 |
| Technical Name |
itsm_problem |
| License | OPL-1 |
| Website | http://www.geninit.cn |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Discuss (mail)
• Employees (hr) |
| Community Apps Dependencies | Show |
| Lines of code | 3945 |
| Technical Name |
itsm_problem |
| License | OPL-1 |
| Website | http://www.geninit.cn |
功能预告 | Coming Soon
我们正在持续完善ITSM解决方案，以下功能即将推出
We are continuously improving our ITSM solution. The following features are coming soon
事件管理 | Incident Management
完整的事件生命周期管理，支持事件分类、优先级设置、升级策略和根因分析
Complete incident lifecycle management with classification, priority setting, escalation policies and root cause analysis
问题管理 | Problem Management
系统性问题识别和解决，预防性措施管理，知识库集成和解决方案跟踪
Systematic problem identification and resolution, preventive measures management, knowledge base integration and solution tracking
变更管理 | Change Management
标准化变更流程，变更咨询委员会(CAB)支持，风险评估和回滚计划管理
Standardized change processes, Change Advisory Board (CAB) support, risk assessment and rollback plan management
完整ITIL流程覆盖 | Complete ITIL Process Coverage
基于ITIL 4框架，我们将持续推出完整的IT服务管理流程模块，为企业提供端到端的ITSM解决方案
Based on ITIL 4 framework, we will continuously release complete IT service management process modules to provide end-to-end ITSM solutions for enterprises
技术支持 | Technical Support
亘盈信息技术 | Genin IT
联系我们 | Contact Us
www.geninit.cn
如需定制开发或技术支持，请联系我们
Please contact us for customization or technical support
技术要求 | Technical Requirements:
Odoo 16.0+, Python 3.8+, 需要base_automation模块
Odoo 16.0+, Python 3.8+, requires base_automation module
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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