01 BigCommerce Account & API Integration

Create a BigCommerce account or log in, then go to Settings > API > Store-Level API Accounts.

02 After selecting Store-Level API Accounts, click the Create API Account button.

03 After clicking Create API Account, a window will open—enter a name in the input field and enable all permissions as shown in the screenshots.

04 After granting permissions, click Save, note the API credentials, and then click Done.

01 Download the BigCommerce Odoo Integration App from Vraja Technologies, place it in the Odoo Addons path, restart Odoo, and update the Apps List to view it in Apps.

02 Click the Activate button, and you're all set to use BigCommerce Odoo Integration in Odoo!

03 BigCommerce Instance creation process with it's configuration in Odoo

Open the app and click the New button to create a store. Enter the store name and details in the credentials tab, including the Client ID, Store Hash, and Access Token from your BigCommerce account.

04 Next, go to the Configuration tab and enter details like Price List, Order Status, Export Inventory, and Customer Prefix.

05 You can select the Sale Order Tax Create method to decide how taxes from BigCommerce should be applied in Odoo Orders.

• Create Separate Line – Creates a separate tax line in the sale order.
• Odoo Default – Applies taxes using Odoo’s standard tax calculation flow.

06 If the Auto Import BigCommerce Order option is enabled, the system will automatically import orders with the selected statuses from BigCommerce whenever the order scheduled action runs.

07 If Auto Create Invoice option is enabled in the store configuration, the system will automatically generate the invoice for BigCommerce paid orders.

08 The Product Import Settings section allows you to configure how products are imported from BigCommerce into Odoo. Using the Sync Product With mapping table, you can select one or more Odoo product fields (such as Internal Reference, Barcode, etc.) and define their direction (Import, Export, or Both). For Import : The BigCommerce SKU is matched against the selected Odoo fields (in sequence order) to identify whether the product already exists in Odoo before creating a new one. For Export: The value of the first priority field will be passed as the 'SKU' inside the BigCommerce API request data. If no matching product is found during import, enabling Create New Products will automatically create the product in Odoo. If a matching product is found, enabling Update Existing Products allows the system to update the existing Odoo product with BigCommerce data instead of creating a duplicate product. You can also choose which product fields should be updated, such as: Product Name, Sales Price, Cost Price, Barcode, Internal Reference, Description, and Weight. This unified mapping configuration provides precise control over bidirectional product synchronization, prevents duplicate product creation, and ensures product data stays consistent between BigCommerce and Odoo.

09 BigCommerce Webhook Configuration To enable real-time synchronization between BigCommerce and Odoo, configure webhooks inside the BigCommerce Webhook Configurations tab.

10 Click Add a line to create a new webhook entry. Enter the webhook version, webhook destination URL and select the desired webhook scope from the dropdown list. The module supports the following webhook events:

• Order Creation – Triggered when a new order is placed in BigCommerce.
• Order Update – Triggered when order details are modified in BigCommerce.
• Order Status Update – Triggered when an order changes its status in BigCommerce.
• Product Creation – Triggered when a new product is created in BigCommerce.
• Product Update – Triggered when an existing product or its variants are updated in BigCommerce.

11 After selecting the scope and entering the URL, click the Create Webhook button to register the webhook inside BigCommerce. The webhook status will then appear in the list. Once configured, Odoo will automatically process the selected events in real-time, ensuring faster and more accurate BigCommerce–Odoo synchronization.

12 Save all the details, and the following image will appear.

13 Other process Manage Logs(If any Process Breaks then you can check the logs to correct it.)

14 We have given one scheduled action to auto cleanup the old BigCommerce logs based on the configured the last days from Store Configuration.

15 We also manage activity alert notifications for failure logs. You can select the user who will receive these alerts directly from the store configuration.

01 Product category, Brand & Customer Group from BigCommerce to Odoo

Click Import, open the BigCommerce import window, select Product Category, Brand, and Group, then click Import.

02 It will retrieve all categories, brands & customer groups from your BigCommerce store.

03 Import Product process Import Product from BigCommerce to Odoo (You can import product through page wise or Product ID wise or also import all product at one time)

04 When products are imported from BigCommerce, the system first creates a Product Queue. Each queue contains product lines in Draft state, which are then processed to import or update products in Odoo.

05 You can process the queue manually using the Process Queue Manually to Import Product button, and once completed, the queue will move to the Completed state.

06 To process all queues automatically we have given Scheduled Action

07 Total 151 products are imported and displayed, as shown in the image below.

08 This type of Odoo product created and we have set BigCommerce information inside product. Also shown product variants.

09 Navigate to BigCommerce Store > All Listing to view the main products from BigCommerce.

10 All 151 products are now visible in the Listing section.

11 Navigate to BigCommerce Store > Navigate to BigCommerce Store > All Listing Items to view the variant products from BigCommerce.

12 Import Customer process

Import Customer from BigCommerce to Odoo. (You can import customer through page wise.)

13 Total 174 customers are imported and displayed, as shown in the image below.

14 This type of Odoo customer created and we have set BigCommerce information inside customer.

15 Import Order process

Import Order from BigCommerce to Odoo, you can import order through date-range (With date you can also choose order status) or Order IDs.

16 Import Order (We have also given scheduled action to auto import orders)

17 Total 13 orders are imported and displayed, as shown in the image below.

18 If your orders are paid orders from BigCommerce, you will need to configure the payment method with the payment journal.

19 In Odoo this type of orders will get created.

20 We have set BigCommerce information inside order. If your order is paid & payment gateway configuration was set then payment record also get created & it will show under Advance Payment tab.

21 We have given one scheduled action to auto update payment status for BigCommerce order in Odoo.

22 If an order is refunded in BigCommerce, you can create a corresponding refund in Odoo by clicking this button in the Sale Order.

01 Export functionality from Odoo to BigCommerce

To use this functionality, you first need to enable export access at the user level. This can be done by configuring the settings in the User Settings.

02 Export/Update Product from Odoo to BigCommerce

Select the product, then click the settings button and choose "Export/Update Product To BigCommerce".

03 A window will appear. Select the BigCommerce store, and you'll see several buttons:

• - If the product is already synced with BigCommerce, you can either update it from Odoo to BigCommerce using the "Update Product in BC" button or from BigCommerce to Odoo using the "Update Product to Odoo" button.
• - If the product isn't synced yet, click the "Export Product to BC" button to export it from Odoo to BigCommerce.
• - If you want to update the single product inventory from Odoo to BC, click the "Update Inventory to BigCommerce" button to export inventory level from Odoo to BigCommerce.

04 Export Product Category from Odoo to BigCommerce

Select the product category, set the required detail as 'Category tree', then click the settings button and choose "Export Product Category To BigCommerce".

05 A window will appear. Select the BigCommerce store, and click on the 'Export Category to BC' button.

06 Once Process completed, notification will be shown here and details update inside the category.

07 Export Customer process

Open the customer record you want to export, go to the BigCommerce Info tab, and set the Tax Exempt Code.

08 Next, navigate to the action settings and select the "Export Customers to BC" option, as shown in the image below.

09 A window like this will appear. Inside it, select the BigCommerce store and then click the Export button.

10 Once you've completed these steps, navigate to the BigCommerce store and go to the Customer view in the left panel. The customer will now be successfully exported.

11 Update Order (Bi-directional)

If the order is already synced with BigCommerce, you can either update it from Odoo to BigCommerce using the "Update Order Odoo To BC" button or from BigCommerce to Odoo using the "Update Order BC to Odoo" button.

12 Export Product Inventory/Stock process

Inventory data is automatically synchronized from Odoo to the BigCommerce store when a Sale Order or Delivery Order is validated, cancelled, or when a return is processed. You can export single product inventory stock from Odoo to BigCommerce. From the product form view click the settings button and choose "Export/Update Product To BigCommerce".

13 A window will appear. Select the BigCommerce store, and you'll see "Update Inventory to BigCommerce" button, click that button and successfully notification show here.

14 Export Inventory/Stock from Odoo to BigCommerce (This scheduled action will prepare export stock data and will create inventory queue)

15 To process particular queue manually have to click on 'Process Queue Manually to Export Stock' button

16 To process all queues automatically we have given Scheduled Action

17 Export Shipment or create shipment process from Odoo to BigCommerce

If the Auto Export Shipment option is enabled, this process runs automatically when the delivery order is validated.

18 Additionally, a button is available in the delivery order form view—if a shipment hasn’t been exported, you can manually trigger the export by clicking this button.

If you encounter any issues while using our app that are caused by the app itself, we offer complimentary support for 90 days from the date of purchase.