Installation

Download the BigCommerce Odoo Integration App from Vraja Technologies, place it in the Odoo Addons path, restart Odoo, and update the Apps List to view it in Apps.

Click the Activate button, and you're all set to use BigCommerce Odoo Integration in Odoo!

BigCommerce Instance creation process with it's configuration in Odoo

Open the app and click the New button to create a store.

Enter the store name and details in the credentials tab, including the Client ID, Store Hash, and Access Token from your BigCommerce account.

Next, go to the Configuration tab and enter details like Price List, Order Status, Export Inventory, and Customer Prefix.

You can select the Sale Order Tax Create method to decide how taxes from BigCommerce should be applied in Odoo Orders.

• Create Separate Line – Creates a separate tax line in the sale order.
• Odoo Default – Applies taxes using Odoo’s standard tax calculation flow.

If the Auto Import BigCommerce Order option is enabled, the system will automatically import orders with the selected statuses from BigCommerce whenever the order scheduled action runs.

If Auto Create Invoice option is enabled in the store configuration, the system will automatically generate the invoice for BigCommerce paid orders.

If the Sync Product with SKU option is enabled, the system will match BigCommerce products with existing Odoo products using the SKU Code. If a product with the same SKU already exists in Odoo, it will be updated instead of creating a duplicate.

If the Auto Update Inventory Data option is enabled, the product stock levels are automatically updated in BigCommerce as soon as the delivery order is validated.

BigCommerce Webhook Configuration

To enable real-time synchronization between BigCommerce and Odoo, configure webhooks inside the BigCommerce Webhook Configurations tab.

Click Add a line to create a new webhook entry. Enter the webhook version, webhook destination URL and select the desired webhook scope from the dropdown list. The module supports the following webhook events:

• Order Creation – Triggered when a new order is placed in BigCommerce.
• Order Update – Triggered when order details are modified in BigCommerce.
• Order Status Update – Triggered when an order changes its status in BigCommerce.
• Product Creation – Triggered when a new product is created in BigCommerce.
• Product Update – Triggered when an existing product or its variants are updated in BigCommerce.

After selecting the scope and entering the URL, click the Create Webhook button to register the webhook inside BigCommerce. The webhook status will then appear in the list. Once configured, Odoo will automatically process the selected events in real-time, ensuring faster and more accurate BigCommerce–Odoo synchronization.

Save all the details, and the following image will appear.

Other process

Manage Logs(If any Process Breaks then you can check the logs to correct it.)

We also manage activity alert notifications for failure logs. You can select the user who will receive these alerts directly from the store configuration.

Product category, Brand & Customer Group from BC to Odoo

Click Import, open the BigCommerce import window, select Product Category, Brand, and Group, then click Import.

It will retrieve all categories, brands & customer groups from your BigCommerce store.

Import Product process

Import Product from BigCommerce to Odoo (You can import product through page wise or Product ID wise)

When products are imported from BigCommerce, the system first creates a Product Queue. Each queue contains product lines in Draft state, which are then processed to import or update products in Odoo.

You can process the queue manually using the Process Queue Manually to Import Product button, and once completed, the queue will move to the Completed state.

To process all queues automatically we have given Scheduled Action

Total 13 products are imported and displayed, as shown in the image below.

This type of Odoo product created and we have set BigCommerce information inside product. Also shown product variants.

Navigate to BigCommerce Store > All Listing to view the main products from BigCommerce.

All 13 products are now visible in the Listing section.

Navigate to BigCommerce Store > Navigate to BigCommerce Store > All Listing Items to view the variant products from BigCommerce.

We are also managing logs for success or failure.

Import Customer process

Import Customer from BigCommerce to Odoo. (You can import customer through page wise.)

Total 118 customers are imported and displayed, as shown in the image below.

This type of Odoo customer created and we have set BigCommerce information inside customer.

Import Order process

Import Order from BigCommerce to Odoo, you can import order through date-range (With date you can also choose order status) or Order IDs.

Import Order (We have also given scheduled action to auto import orders)

Total 11 orders are imported and displayed, as shown in the image below.

If your orders are paid orders from BigCommerce, you will need to configure the payment method with the payment journal.

In Odoo this type of orders will get created.

We have set BigCommerce information inside order. If your order is paid & payment gateway configuration was set then payment record also get created & it will show under Advance Payment tab.

We have given one scheduled action to auto update payment status for BigCommerce order in Odoo.

If an order is refunded in BigCommerce, you can create a corresponding refund in Odoo by clicking this button in the Sale Order.

We are also managing logs for success or failure.