| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Employees (hr)
• Point of Sale (point_of_sale) • Restaurant (pos_restaurant) • Discuss (mail) • Invoicing (account) • Contacts (contacts) • Inventory (stock) |
| Community Apps Dependencies | Show |
| Lines of code | 18085 |
| Technical Name |
pms_pos |
| License | AGPL-3 |
| Website | https://www.agilorg.com |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Employees (hr)
• Point of Sale (point_of_sale) • Restaurant (pos_restaurant) • Discuss (mail) • Invoicing (account) • Contacts (contacts) • Inventory (stock) |
| Community Apps Dependencies | Show |
| Lines of code | 18085 |
| Technical Name |
pms_pos |
| License | AGPL-3 |
| Website | https://www.agilorg.com |
Charge Services to Guest Rooms
Seamless POS Integration for Hotels
Enable guests to charge restaurant, bar, spa, and other POS services directly to their room accounts. Streamline billing processes by allowing staff to view all active guest rooms, post charges instantly, and consolidate all expenses for settlement at checkout. Improve guest experience and operational efficiency with seamless POS-to-PMS integration.
Why POS Integration Matters
Enhance guest experience and streamline operations with room charge capabilities
Cashless Guest Experience
Guests enjoy the convenience of charging all services to their room without carrying cash or cards
Consolidated Billing
All charges from restaurants, bars, spa, and other services consolidated on one guest folio
Faster Service
Staff can quickly post charges without handling payments, speeding up service at all outlets
Increased Revenue
Guests spend more freely when charges are deferred to checkout rather than paid immediately
Complete POS Integration Features
View Active Guest Rooms
POS staff can view a complete list of all active guest rooms with occupancy details including room number, guest name, check-in date, and checkout date. Quick search and filtering capabilities help staff find the correct room instantly when posting charges.
Charge to Room
Enable "Charge to Room" as a payment method in POS. Staff selects the guest's room number, and all order items are automatically posted to the guest's folio in the PMS. Charges appear instantly on the guest account for immediate tracking and night audit reconciliation.
Real-Time Synchronization
All POS charges are synchronized in real-time with guest accounts in the PMS. No manual entry or batch processing required. Charges are immediately visible on guest folios, ensuring accurate billing and preventing discrepancies between POS and PMS systems.
Multiple POS Outlets Support
Support for multiple POS locations including restaurants, bars, room service, spa, gift shop, and other property outlets. Each outlet can post charges to guest rooms independently while maintaining centralized billing and reporting through the PMS guest account system.
Detailed Charge Information
Each room charge includes complete transaction details: date, time, outlet name, staff member, itemized products/services, quantities, unit prices, taxes, and total amount. This detailed information appears on guest folios and provides transparency for guests and audit trails for management.
Guest Verification
Staff can verify guest information before posting charges to rooms. Display guest name, reservation details, and current room status to ensure charges are applied to the correct account. Optional signature capture or room key verification for added security and fraud prevention.
Checkout Integration
All POS charges automatically appear on the guest's final bill during checkout. Consolidated folio includes accommodation charges, meal plans, and all POS services for simple settlement. Guests can review itemized charges before payment, improving transparency and reducing billing disputes.
Prepaid Services Handling
Manage prepaid services and packages that are included in the room rate or pre-purchased by guests. System automatically identifies and marks eligible services as prepaid, preventing duplicate charges while maintaining accurate inventory and service tracking for meal plans and included amenities.
How Room Charging Works
Simple workflow for posting POS charges to guest rooms
Create POS Order
Staff creates order in POS system for restaurant, bar, spa, or other outlet services
Select Room Charge
Staff selects "Charge to Room" payment method and searches for guest room number
Verify Guest
System displays guest details for verification, ensuring charge is posted to correct account
Post to Folio
Charge automatically posts to guest folio in PMS, appearing instantly on guest account
Perfect For All Property Outlets
Enable room charging across all your property's revenue centers
Restaurants & Dining
Allow guests to charge all restaurant meals, room service orders, and dining experiences to their room. Perfect for breakfast, lunch, dinner, and late-night service.
Bars & Lounges
Enable room charging for drinks, cocktails, and beverages from hotel bars, poolside bars, and lounge areas throughout the property.
Spa & Wellness
Post spa treatments, massages, wellness services, and fitness classes directly to guest rooms for convenient cashless experiences.
Gift Shops & Retail
Allow purchases of souvenirs, snacks, sundries, and retail items to be charged to guest accounts for checkout settlement.
Room Service
Process room service orders with automatic posting to guest folios, including food, beverages, and delivery charges.
Other Services
Support for minibar, laundry, parking, business center, activities, tours, and any other chargeable services offered by your property.
Frequently Asked Questions
What does this module do?
The PMS POS Integration module connects Odoo Point of Sale with the Property Management System, enabling hotel staff to charge restaurant, bar, spa, and other POS services directly to guest room accounts. All charges are automatically posted to guest folios for consolidated billing at checkout.
How do staff view active guest rooms in POS?
When staff selects "Charge to Room" as the payment method in POS, the system displays a searchable list of all active guest rooms with details including room number, guest name, check-in/out dates, and current status. Staff can quickly find and select the correct room to post charges.
Are charges posted in real-time?
Yes, all POS charges are synchronized instantly with the PMS guest accounts. As soon as a charge is posted from any POS outlet, it immediately appears on the guest's folio in the PMS system, ensuring accurate real-time billing and account tracking.
Can I use this with multiple POS outlets?
Absolutely! The module supports multiple POS locations including restaurants, bars, spa, gift shop, room service, and any other property outlets. Each outlet can independently post charges to guest rooms while maintaining centralized billing through the PMS.
What information is included with each charge?
Each room charge includes complete transaction details: date, time, outlet name, staff member, itemized products/services, quantities, unit prices, applicable taxes, and total amount. This detailed information appears on guest folios for transparency and audit purposes.
Can guests review charges before checkout?
Yes, all POS charges automatically appear on the guest's folio and final bill during checkout. Guests can review a complete itemized statement of all accommodation charges, meal plans, and POS services before making payment, improving transparency and reducing billing disputes.
Is guest verification supported?
Yes, the system displays guest information before posting charges to verify the correct account. Staff can see guest name, reservation details, and room status to ensure accuracy. Optional signature capture can be configured for added security.
Does it work with group bookings?
Yes, the module supports group account billing where charges from individual rooms can be consolidated to a master group account. This is perfect for corporate events, tour groups, and conferences where one entity pays for multiple guests expenses.
How are prepaid services handled?
The staff can identify and mark eligible services as prepaid (such as breakfast included in room rate or pre-purchased packages), preventing duplicate charges while maintaining accurate inventory and service tracking for meal plans and included amenities.
Related Modules
Enhance your PMS with these complementary modules.
Guest Account Management
Manage folios, charges, and payments with POS transfer support; consolidate invoices, track balances, and streamline check-out.
Learn more
Website Booking Engine
Enable direct bookings on your website with real-time rates, availability, and promotions.
Learn moreProfessional Odoo Services
Beyond our PMS modules, Agilorg delivers end-to-end Odoo expertise to help your business thrive.
Odoo Consulting
Expert guidance to align Odoo with your business objectives. We analyze your processes, recommend best practices, and design scalable solutions tailored to your hospitality needs.
Implementation & Deployment
Complete implementation services from initial setup to go-live. We handle data migration, system configuration, user training, and ensure a smooth transition to Odoo.
Custom Development
Bespoke module development and customization to address your unique requirements. From specialized workflows to complex integrations, we build solutions that fit perfectly.
Third-Party Integrations
Seamless integration with payment gateways, channel managers, accounting systems, CRMs, and other essential business tools to create a unified ecosystem.
Support & Maintenance
Ongoing technical support, bug fixes, performance optimization, and system updates. We keep your Odoo environment running smoothly with proactive monitoring and rapid response.
Performance Optimization
Database tuning, code optimization, and infrastructure improvements to ensure your Odoo system delivers peak performance even with growing data volumes.
Why Choose Agilorg?
- Hospitality Expertise: Deep understanding of property management and hospitality operations
- End-to-End Solutions: From initial consultation to ongoing support
- Agile Methodology: Iterative development with regular feedback loops
- Transparent Communication: Regular updates and clear project visibility
Let's discuss your Odoo project
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