| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Website (website)
• Discuss (mail) |
| Technical Name |
pragmatic_odoo_whatsapp_live_chat |
| License | OPL-1 |
| Website | http://www.pragtech.co.in |
| Versions | 16.0 17.0 18.0 19.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Website (website)
• Discuss (mail) |
| Technical Name |
pragmatic_odoo_whatsapp_live_chat |
| License | OPL-1 |
| Website | http://www.pragtech.co.in |
| Versions | 16.0 17.0 18.0 19.0 |
Compatible with Odoo v16 - v19
Empower your Odoo website with instant WhatsApp support
Give your customers the simplest way to talk to you. Our app integrates WhatsApp into your
Odoo
website so every visitor can reach your team in a single tap. No forms, no waiting.
Your support team replies directly from their WhatsApp app, keeping the conversation quick
and
familiar for both sides. You can add a custom chat widget to your website, route chats
by skills and show which team members are available - so customers instantly
land with the
right person.
It’s a fast, reliable and scalable way to manage large message volumes and turn every
inquiry into a real conversation.
Make every conversation count
Simple support. Stronger conversions.
Smart features that improve support and conversions
Engage instantly with WhatsApp Live Chat
Connect customers directly from your website to your support team on WhatsApp - no delays, no extra steps. Boost engagement and convert visits into conversations instantly.
Direct WhatsApp connection
Allow users to start chatting with your team straight from your site through their own WhatsApp account, creating a familiar and trusted communication channel.
Instant response capability
Team members reply directly from their WhatsApp app, ensuring lightning-fast responses that keep customers satisfied and engaged.
Customizable chat widget
Add and design a WhatsApp chat widget that fits your brand style. Make it easy for customers to reach out, right when they need help.
Team skill assignment
Assign skill IDs to your team members so customers get connected to the right expert - improving first-contact resolution and support quality.
Availability status display
Show real-time availability of WhatsApp agents so customers know exactly when help is just a message away.
Server-based & scalable
Built on a robust server foundation, the solution manages high message volumes effortlessly, ensuring performance and reliability even during peak hours.
Installation
Install this module to enable the Odoo Whatsapp Live Chat feature for your business.
Configuration
- Whatsapp Icon configuration from backend
Workflow
- Whatsapp Member menu
- Whatsapp member can connect to you directly from their WhatsApp account.
- Whatsapp member can add their availability (Time from & Time to), member skills.
- Whatsapp Members from frontend.
- When click on whatsapp member from chat window it will redirect to https://web.whatsapp.com/ to respective whatsapp member number & add initial message.
Empower businesses through intelligent, cost-effective solutions
Modern businesses face complex challenges. Our Odoo apps are
designed to turn
those challenges into opportunities - making your workflows intuitive, efficient and
scalable. Crafted to
make your business run smoother, faster and smarter.
Achieve operational excellence, deliver unforgettable guest experiences and aim for scalable
growth -
whether you're a boutique property or a global chain.
Experience the difference of solutions built for real business needs, not just features.
It's a feature in Odoo that allows businesses to chat with customers directly through WhatsApp within the Odoo platform.
Add your team members’ details (name, WhatsApp number, availability, skills) in the backend.
Click the WhatsApp icon on your website, choose a member, and it opens WhatsApp to start chatting.
Yes, you can display their available time and skills.
Yes, you can configure as many members as needed.
WhatsApp Live Chat
One-time Setup | 90 Days Support | Multilingual Compatibility
What's included in this
User Manual for Easy Onboarding
90 Days Support (Monday to Friday, 10 AM – 7 PM IST)
One-Time Setup for Seamless Integration
We support for English / French / Spanish at an additional cost
Works & tested on standard installations of Odoo with no third party apps
Free support only for odoo installations with no third party apps
Paid support availaible for Odoo installations with third party apps.
Our Service Offerings
Odoo Dedicated Resources
Odoo Success Packs
Odoo Turnkey Projects
Get Instant Personalized Demo
CONTACT
Related Products
Powerful apps, seamless integrations and expert support.
Optimize your business with our perfect Odoo strategy.
Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.

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