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  1. APPS
  2. Website
  3. WhatsApp Live Chat v 19.0
  4. Sales Conditions FAQ

WhatsApp Live Chat

by Pragmatic TechSoft Pvt Ltd. http://www.pragtech.co.in
Odoo

$ 75.01

v 19.0 Third Party 13
Live Preview
Apps purchases are linked to your Odoo account, please sign in or sign up first.
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Website (website)
• Discuss (mail)
Technical Name pragmatic_odoo_whatsapp_live_chat
LicenseOPL-1
Websitehttp://www.pragtech.co.in
Versions 16.0 17.0 18.0 19.0
You bought this module and need support? Click here!
Availability
Odoo Online
Odoo.sh
On Premise
Odoo Apps Dependencies • Website (website)
• Discuss (mail)
Technical Name pragmatic_odoo_whatsapp_live_chat
LicenseOPL-1
Websitehttp://www.pragtech.co.in
Versions 16.0 17.0 18.0 19.0
  • Description
  • License

Compatible with Odoo v16 - v19

  • Overview
  • Features
  • Screenshots
  • Videos
  • Why Us
  • FAQ's
  • Support

Empower your Odoo website with instant WhatsApp support

Give your customers the simplest way to talk to you. Our app integrates WhatsApp into your Odoo
website so every visitor can reach your team in a single tap. No forms, no waiting.

Your support team replies directly from their WhatsApp app, keeping the conversation quick and
familiar for both sides. You can add a custom chat widget to your website, route chats
by skills and show which team members are available - so customers instantly
land with the right person.

It’s a fast, reliable and scalable way to manage large message volumes and turn every
inquiry into a real conversation.

Make every conversation count
Simple support. Stronger conversions.



Smart features that improve support and conversions

Engage instantly with WhatsApp Live Chat

Connect customers directly from your website to your support team on WhatsApp - no delays, no extra steps. Boost engagement and convert visits into conversations instantly.

Direct WhatsApp connection

Allow users to start chatting with your team straight from your site through their own WhatsApp account, creating a familiar and trusted communication channel.

Instant response capability

Team members reply directly from their WhatsApp app, ensuring lightning-fast responses that keep customers satisfied and engaged.

Customizable chat widget

Add and design a WhatsApp chat widget that fits your brand style. Make it easy for customers to reach out, right when they need help.

Team skill assignment

Assign skill IDs to your team members so customers get connected to the right expert - improving first-contact resolution and support quality.

Availability status display

Show real-time availability of WhatsApp agents so customers know exactly when help is just a message away.

Server-based & scalable

Built on a robust server foundation, the solution manages high message volumes effortlessly, ensuring performance and reliability even during peak hours.


Installation
Configuration
Workflow

Installation

Install this module to enable the Odoo Whatsapp Live Chat feature for your business.

Configuration

  • Whatsapp Icon configuration from backend

Workflow

  • Whatsapp Member menu
  • Whatsapp member can connect to you directly from their WhatsApp account.
  • Whatsapp member can add their availability (Time from & Time to), member skills.
  • Whatsapp Members from frontend.
  • When click on whatsapp member from chat window it will redirect to https://web.whatsapp.com/ to respective whatsapp member number & add initial message.

From Live Chat to WhatsApp – One Unified Customer Inbox.

Empower businesses through intelligent, cost-effective solutions

Modern businesses face complex challenges. Our Odoo apps are designed to turn those challenges into opportunities - making your workflows intuitive, efficient and scalable. Crafted to make your business run smoother, faster and smarter.
Achieve operational excellence, deliver unforgettable guest experiences and aim for scalable growth - whether you're a boutique property or a global chain.

Experience the difference of solutions built for real business needs, not just features.



1: What is the WhatsApp Live Chat module?

It's a feature in Odoo that allows businesses to chat with customers directly through WhatsApp within the Odoo platform.

2: How do I set it up?

Add your team members’ details (name, WhatsApp number, availability, skills) in the backend.

3. How do customers start a chat?

Click the WhatsApp icon on your website, choose a member, and it opens WhatsApp to start chatting.

4. Can I show member availability?

Yes, you can display their available time and skills.

5. Can multiple members be added?

Yes, you can configure as many members as needed.


WhatsApp Live Chat

One-time Setup | 90 Days Support | Multilingual Compatibility


What's included in this

User Manual for Easy Onboarding

90 Days Support (Monday to Friday, 10 AM – 7 PM IST)

One-Time Setup for Seamless Integration


We support for English / French / Spanish at an additional cost

Works & tested on standard installations of Odoo with no third party apps

Free support only for odoo installations with no third party apps

Paid support availaible for Odoo installations with third party apps.

Our Service Offerings

Odoo Dedicated Resources
Odoo Success Packs
Odoo Turnkey Projects

Get Instant Personalized Demo

EMAIL
WHATSAPP
CONTACT

Related Products

Whatsapp-all-in-one Dashboard

Odoo Whatsapp Marketing

Whatsapp For Lead Generation

Powerful apps, seamless integrations and expert support.

Optimize your business with our perfect Odoo strategy.
Odoo Proprietary License v1.0

This software and associated files (the "Software") may only be used (executed,
modified, executed after modifications) if you have purchased a valid license
from the authors, typically via Odoo Apps, or if you have received a written
agreement from the authors of the Software (see the COPYRIGHT file).

You may develop Odoo modules that use the Software as a library (typically
by depending on it, importing it and using its resources), but without copying
any source code or material from the Software. You may distribute those
modules under the license of your choice, provided that this license is
compatible with the terms of the Odoo Proprietary License (For example:
LGPL, MIT, or proprietary licenses similar to this one).

It is forbidden to publish, distribute, sublicense, or sell copies of the Software
or modified copies of the Software.

The above copyright notice and this permission notice must be included in all
copies or substantial portions of the Software.

THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.
IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE,
ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER
DEALINGS IN THE SOFTWARE.

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