SchoolOS — Counseling, Wellbeing & Safeguarding
by Binary Bridge Technology Services https://bbtech.ae/$ 892.18
| Availability |
Odoo Online
Odoo.sh
On Premise
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| Odoo Apps Dependencies |
•
Employees (hr)
• Discuss (mail) • Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 5394 |
| Technical Name |
schoolos_counseling |
| License | OPL-1 |
| Website | https://bbtech.ae/ |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
Employees (hr)
• Discuss (mail) • Contacts (contacts) |
| Community Apps Dependencies | Show |
| Lines of code | 5394 |
| Technical Name |
schoolos_counseling |
| License | OPL-1 |
| Website | https://bbtech.ae/ |
This is a dependent SchoolOS application. It runs on top of the main SchoolOS app (the unified data model, roles and portals). Get the complete SchoolOS bundle - every module, every portal, every report - in a single license.
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SchoolOS - Counseling, Wellbeing & Safeguarding
Confidential student support for Odoo 19 - Counseling Cases | Sessions | Staff Referrals | Safeguarding Concerns | Wellbeing Surveys | Need-to-Know Privacy
SchoolOS Counseling, Wellbeing & Safeguarding brings professional, confidential student support to Odoo 19. Teachers raise short referrals; counseling officers triage them into confidential cases with session logs, next steps and follow-ups. Safeguarding concerns - with chronology, body-map attachments and external agency referrals - are visible only to the Designated Safeguarding Lead and the officer who reported them. Anonymous-feeling wellbeing surveys reach students on the portal, while every counseling record stays invisible to general school administration: even a principal needs an explicitly granted counseling role to see a single case.
Who is this for?
- School counselors and student-support teams
- Designated Safeguarding Leads (DSL) and child-protection officers
- Teachers who need a safe, simple way to refer a worried student
- Pastoral and wellbeing coordinators running student check-ins
- Schools meeting safeguarding and data-confidentiality requirements
- Odoo consultants and developers extending the suite
Key Benefits
Need-to-Know Confidentiality
Cases, sessions and safeguarding concerns are accessible ONLY to the Counseling Officer and DSL roles - no admin backdoor, ever. Even school administrators must be explicitly granted the role.
Safe Referral Funnel for Staff
Teachers raise a one-line referral and only ever see their own. The confidential narrative lives in the case, where referrers cannot read it.
Safeguarding Done Properly
Concern categories, factual chronology, body-map attachments, DSL escalation with activities, and external agency referral tracking.
Hear Every Student
Wellbeing surveys reach students on the portal - scale, yes/no and free-text questions - with one response per student enforced at database level.
Feature Highlights
Confidential Counseling Cases
CNS/ numbered cases with type, severity, counselor, summary and an open → monitoring → closed flow.
Session Logs
Date, duration, location, confidential notes, next steps and follow-up dates per case.
Staff Referrals
REF/ numbered, deliberately brief referrals from teachers, behaviour, clinic, parent or self - accepted into cases by officers.
Safeguarding Concerns
SGC/ numbered concerns across eight categories with chronology and body-map attachment.
DSL Escalation
One click escalates to the Designated Safeguarding Lead with timestamp and a To-Do activity for every DSL user.
External Agency Referrals
Track referrals to external agencies with date, reference number and outcome per concern.
Wellbeing Surveys
Build surveys for all students or a specific grade with 1 - 5 scale, yes/no and free-text questions.
Student Portal Check-ins
Students answer open surveys on the portal; responses flow back to the counseling team only.
Audit Trail
Every create / write / delete on confidential records is mirrored to the SchoolOS audit log.
Multi-School Scoping
Company-level record rules keep every record inside its own school, like the rest of SchoolOS.
End-to-End Workflow
1 | A teacher raises a brief referral - one line, no sensitive detail, visible only to them and the counseling team |
2 | A counseling officer accepts the referral - a confidential CNS/ case opens automatically and sessions are logged against it |
3 | If a safeguarding issue emerges, the officer records a concern and escalates it to the DSL with one click |
4 | The DSL reviews the chronology, attaches body maps and tracks external agency referrals through to outcome |
5 | Wellbeing surveys go out on the student portal - responses return to the counseling team and nobody else |
Role-Based Experience
Counseling Officer
Triage referrals, run confidential cases and sessions, publish wellbeing surveys, report safeguarding concerns.
Designated Safeguarding Lead
Everything an officer can do, plus full oversight of every safeguarding concern and agency referral.
Teacher
Raises brief referrals and follows only their own - never the confidential case behind them.
Student
Answers open wellbeing surveys on the portal - once per survey, confidentially.
Reports & Dashboards
- Case lists by type, severity, counselor and state with grouping and filters
- Session register per case and per student with total minutes
- Referral pipeline: new / accepted / declined by source
- Safeguarding concern register by category and state (DSL only)
- Wellbeing survey response counts and answer breakdowns
- XLSX exports across every counseling list view (for authorised roles)
Integrates with SchoolOS
This application is part of the SchoolOS suite and requires the main SchoolOS application (the unified data model, roles and portals). SchoolOS - Counseling, Wellbeing & Safeguarding plugs into the same student / staff / academic records and the Student / Teacher / Parent / Manager portals, so every action updates one source of truth and role-based access is enforced consistently. Get the complete suite here:
Technical Quality
- Role-based and record-rule access control
- Multi-school and multi-curriculum ready
- Portal-ready (Student, Teacher, Parent, Manager)
- Dashboard-ready with KPI tiles
- Report-ready (PDF + XLSX)
- Clean, extendable Odoo 19 architecture
- Runs on Odoo Community and Enterprise
- Deploy on Odoo.sh or on-premises
Customisation, Implementation & Mobile Apps
Customisation & Implementation: Binary Bridge Technology Services provides full customisation, configuration, data migration, training and on-the-ground implementation for SchoolOS. To scope your rollout, contact us at odoo@bbtech.ae or WhatsApp +971 56 128 6321.
Native iOS & Android mobile apps for all SchoolOS portals are available as a separate add-on (not included in the suite license). See the main SchoolOS listing for mobile-app pricing and options.
Privacy & Access - read before deployment
Counseling and safeguarding records are the most sensitive data in SchoolOS. They are visible only to the Counseling Officer and Designated Safeguarding Lead (DSL) groups - a principal, registrar or super-admin opening these records gets an Access Error by design (verified by automated test).
Important: Odoo's technical Settings / Administration: Settings right (base.group_system) bypasses all access rules at the framework level. To preserve confidentiality, do not grant principals or registrars that technical right - use a dedicated, minimally-privileged administrator account for system configuration, kept separate from school-leadership logins.
Built for GCC & international schools
SchoolOS is a unified school-management platform for the Gulf and international K-12 market - multi-curriculum (CBSE | IB | British | American | MOE | Cambridge), multi-school and multi-currency, with Arabic / RTL interfaces and an optional Hijri calendar. It runs entirely on Odoo 19 Community or Enterprise, on Odoo.sh or on-premises, with full Odoo accounting built in. Built and tested for GCC schools - and fully usable by any school worldwide.
Why SchoolOS vs the alternatives
How an integrated, GCC-ready Odoo suite compares with a generic SIS or a stack of spreadsheets and point tools.
| Capability | SchoolOS | Generic SIS | Spreadsheets / point tools |
|---|---|---|---|
| Single unified student / staff record across every module | ✓ | - | - |
| Multi-school & multi-company scoping with record rules | ✓ | partial | - |
| Role-based Student / Parent / Teacher / Admin portals | ✓ | partial | - |
| Fees & accounting that post to Odoo | ✓ | - | - |
| Arabic / RTL interface + Hijri calendar option | ✓ | - | - |
| Runs on Odoo 19 Community & Enterprise | ✓ | partial | n/a |
| Multi-curriculum (CBSE / IB / British / American / MOE) | ✓ | partial | - |
| One vendor, one stack, audited ISO processes | ✓ | - | - |
Frequently asked questions
About Binary Bridge
Binary Bridge Technology Services is an Odoo implementation and product partner based in the United Arab Emirates. We have delivered solutions across 36+ industries, implemented for 256+ clients, and bring 10+ years of Odoo ERP implementation and development experience. Every engagement follows audited quality and data-security processes.
Ready to bring your school online?
Talk to Binary Bridge for implementation, customisation and on-the-ground rollout support - or get the Complete SchoolOS Bundle now.
Screenshots

Also included in this app
More capabilities that ship in this module - all part of the one SchoolOS licence.
- Full case triage lifecycle - under-review, monitoring, reopen and refer-to-external states
- Wellbeing surveys targeted by whole-school or specific grade, with one response per student enforced at database level
This app is sold only as part of the complete SchoolOS bundle
Every SchoolOS module is built on the shared SchoolOS core and works together as one system - installed on its own, a single app has limited use. To get the full, integrated value, purchase the complete SchoolOS suite (one unified licence, USD 12,500) rather than this module alone.
Get the Complete SchoolOS Suite →Odoo Proprietary License v1.0 This software and associated files (the "Software") may only be used (executed, modified, executed after modifications) if you have purchased a valid license from the authors, typically via Odoo Apps, or if you have received a written agreement from the authors of the Software (see the COPYRIGHT file). You may develop Odoo modules that use the Software as a library (typically by depending on it, importing it and using its resources), but without copying any source code or material from the Software. You may distribute those modules under the license of your choice, provided that this license is compatible with the terms of the Odoo Proprietary License (For example: LGPL, MIT, or proprietary licenses similar to this one). It is forbidden to publish, distribute, sublicense, or sell copies of the Software or modified copies of the Software. The above copyright notice and this permission notice must be included in all copies or substantial portions of the Software. THE SOFTWARE IS PROVIDED "AS IS", WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN NO EVENT SHALL THE AUTHORS OR COPYRIGHT HOLDERS BE LIABLE FOR ANY CLAIM, DAMAGES OR OTHER LIABILITY, WHETHER IN AN ACTION OF CONTRACT, TORT OR OTHERWISE, ARISING FROM, OUT OF OR IN CONNECTION WITH THE SOFTWARE OR THE USE OR OTHER DEALINGS IN THE SOFTWARE.
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