Customer will get an email from the independent Helpdesk ticket team wise, with the configured email alias on relevant ticket team.
Integrates Odoo with Maqsam communication platform
Helpdesk Ticket Mangement,manage helpdesk teams,various helpdesk stages, ticket Email Template,helpdesk timesheet,helpdesk ticket resolve, Helpdesk technical issue,Helpdesk SLA Policy, Helpdesk ticket Helpdesk ticket task team management, Helpdesk status, helpdesk customer feedback, helpdesk review, odoo helpdesk tickets manage
Support Ticket merge tickets helpdesk merge Tickets merge support Issue merge multiple ticket merging multiple tickets merger support ticket merger combine support ticket combine Customer Helpdesk Support Ticket merge support ticket merge helpdesk ticket
odoo app print pdf of Helpdesk Tickets Report, Helpdesk Tickets Report, Tickets Report, pdf helpdesk report, tickets report, helpdesk tickets report
Helpdesk
Add the option to select project in the tickets.
Add SLA to the tickets for Helpdesk Management.
This module allows customer to rate the assistance received on a ticket.
Validate input data when reaching a Helpdesk Ticket stage
Add date range support to helpdesk tickets
Wizard to merge helpdesk tickets
Add HR Timesheet to the tickets for Helpdesk Management.
The Helpdesk Base module serves as a foundation for integrating additional features. By enabling specific features for a helpdesk team, those features will be activated on the tickets managed by that team.
All in one ticket all helpdesk support helpdesk dashboard support helpdesk ticket portal helpdesk portal customer helpdesk system crm helpdesk sale order helpdesk purchase order helpdesk invoice helpdesk timesheet helpdesk support ticket to task helpdesk
All in one support ticket all in one ticketing system all helpdesk support task helpdesk support sales helpdesk support crm helpdesk support task helpdesk ticket task purchase helpdesk support task helpdesk support ticket all helpdesk ticket helpdesk team
odoo app allow Helpdesk Archive,Helpdesk ticket archiving in Odoo, Helpdesk Archive/unarchive, archive tickets , archive done tickets helpdesk, archive helpdesk management,archived tickets in Odoo
Helpdesk auto assignment Automatic ticket assignment Helpdesk assign tickets by team Auto distribute helpdesk tickets Helpdesk ticket email notifications Helpdesk ticket assignment rules Helpdesk automation module Auto assign support tickets assign helpdesk tickets automatically Auto assign helpdesk tickets
Help desk