Helpdesk
Add the option to select project in the tickets.
Add SLA to the tickets for Helpdesk Management.
Add HR Timesheet to the tickets for Helpdesk Management.
All in one ticket all helpdesk support helpdesk dashboard support helpdesk ticket portal helpdesk portal customer helpdesk system crm helpdesk sale order helpdesk purchase order helpdesk invoice helpdesk timesheet helpdesk support ticket to task helpdesk
Help desk
Track costs of delivered items with analytic accounting
Select delivery methods and carriers on Helpdesk Tickets
Tickets can now link to existing Documents - such as Orders, Products, Invoices, etc.
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Display the customer phone number on Helpdesk ticket
Keep the resolution of Helpdesk tickets
Improve Helpdesk by assigneing scope
Add Server Actions based on Helpdesk Stage
Display the number of Sssigned tickets on a Kanban Cards
Enforce SLAs by activating Email reminders and escalations for tickets.
Assign each help-desk ticket a unique number based on your defined sequence
Add Parent/Child relationship to Helpdesk Ticket
Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.
Set the priority based on the type