Helpdesk

Helpdesk Management
AdaptiveCity , C2i Change 2 Improve ,
FREE
2969 | 94

Set the priority based on the type

Helpdesk Ticket Type Default Priority
Open Source Integrators
FREE
52 | 1

Create service requests from a ticket

Helpdesk - Field Service
Open Source Integrators
FREE
88 | 0

Carry over agreement values when creating service requests

Helpdesk - Field Service - Agreement
Open Source Integrators
FREE
59 | 0

Allows to generate ticket, view ticket and track ticket

Helpdesk - Ticket Management
Synconics Technologies Pvt. Ltd.
32.39
11

Allows to customer will confirm ticket details online

Helpdesk Intake Form
Synconics Technologies Pvt. Ltd.
75.57

Display the customer phone number on Helpdesk ticket

Helpdesk Phone
Open Source Integrators
FREE
68 | 0

Keep the resolution of Helpdesk tickets

Helpdesk Resolution
Open Source Integrators
FREE
60 | 0

Improve Helpdesk by assigneing scope

Helpdesk Scope
Open Source Integrators
FREE
50 | 0

Create solutions for and assign them to Helpdesk Tickets

Helpdesk Solution
Sirum GmbH , Elego Software Solutions GmbH ,
FREE
15 | 0

Enforce SLAs by activating Email reminders and escalations for tickets.

Helpdesk Ticket Escalation & Reminders
Optima ICT Services LTD
96.08
3

Assign each help-desk ticket a unique number based on your defined sequence

Helpdesk Ticket Numbering
Optima ICT Services LTD
52.90
11

Add Parent/Child relationship to Helpdesk Ticket

Helpdesk Ticket Parent
Open Source Integrators
FREE
78 | 0

Helpdesk Ticket Timesheet with Start Stop improvements to make it more easy and usefull.

Helpdesk Ticket Timesheet with Start Stop
Almighty Consulting Services
37.96
18

Link a helpdesk ticket to an agreement

Helpdesk ticket to an agreement
Open Source Integrators
FREE
39 | 0

Geminate comes with a feature to support company wise multiple alias domains for helpdesk teams which will create tickets from incoming emails when the incoming mail server is configured proper company specific. you can set multiple alias domains and their name in "Helpdesk Team".

Mail SMTP and IMAP + Alias Domain By Company Helpdesk
Geminate Consultancy Services
172.70
23

Pragmatic Helpdesk odoo helpdesk helpdesk module helpdesk app

Odoo Helpdesk
Pragmatic TechSoft Pvt Ltd.
49.19

Tickets to multiple tasks relationships

Tickets to multiple tasks relationships
Open Source Integrators , Odoo Community Association (OCA)
FREE
100 | 0

This app will auto add the parent of customer as a follower in follower list.

Update follower in helpdesk ticket
Jupical Technologies Pvt. Ltd.
9.53

This app will auto add the parent of customer as a follower in follower list.

Update follower in helpdesk ticket(b2g)
Jupical Technologies Pvt. Ltd.
14.75