This app provide HelpDesk Service Level Agreement (SLA) with Consumption of estimated hours and delay analysis.
Allows to manage employee timesheet activity for particular ticket by user
Allows to set billable timesheet and create invoice for billable timesheet
Allows to merge ticket timesheet details
This app allow your agents/technicians to access tickets from portal.
This app allow helpdesk team to do make analysis of cost and revenue of tickets by analytic accounts.
This Module Generate Warning When entered email is Restricted.
This module allow you set subject in ticket internal notes and send messages.
This app allow support technician to have start/stop/pause timer for ticket and allow him to take digital signature of customer.
This module all ticket user to lock helpdesk ticket.
This app allow your customer to view all your teams in website and allow them to create ticket.
Helpdesk Support Ticket to Task Helpdesk Ticket to Task helpdesk task helpdesk project task helpdesk support ticket with task helpdesk ticket with task website helpdesk ticket all in one helpdesk all on one support all helpdesk project helpdesk tasks
Allow to set alias on team so when customer send mail to this it will automatically set this team on ticket.
Allow your customer to close ticket from portal..
Multi-Purpose Helpdesk With Ticket Management For Projects
Helpdesk ticket number on timesheet
This app allow your customers to Scan and Submit Images from Support Ticket my account menu.