Odoo Chat Edit/Delete
This app is an extension to the already available chat functionality of Odoo. It provides the feature of editing and deleting an already sent message.
- Go to Settings Menu.
- In Settings, go to General Settings and Enable the Chat Edit/Delete App by checking the box.
- Once Enabled, you will see another checkbox appear named “Allow Admin to delete any chat.” If you wish to enable the feature, you may check the box and save the settings that you have done.
- On Enabling the Ksolves Odoo Chat/Edit app, you will notice Edit Icon and Delete Icon appear along with your chats..
- In order to edit an already sent message, select the Edit Icon, and then edit your message as intended and update the new message.
- An “(Edited)” tag is displayed over an edited message.
- In order to delete an already sent message, select the Delete Icon.
- Once you select the option to delete an already sent message, a warning pops up asking for your final approval. Select Ok to proceed with your deletion.
- Once a message is deleted by a user, a default message which reads “This message was deleted” is displayed in place of the originally deleted message.
- If an admin deletes a user’s message, a default message which reads “Admin has deleted this message” is displayed in place of the originally deleted message.
Frequently Asked Question
Extensively Tested on Odoo Vanilla with Ubuntu OS
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Admin deletion functionality was so needed
I'm glad you updated the app with the new Admin deletion feature. Was much needed.
Did the work well
Works like Skype. Exactly what I wanted.
Works like a charm
This module works just as described. Very happy with the download. I just want to ask if you guys have a module, or a plug-in so that I as an Admin can delete a chat message line individually? Thanks.
Re: Works like a charm
Hi Ayanga, thanks for downloading and applauding our module, we really appreciate the same. Coming to your query, no we currently don’t have the feature wherein the Admin can delete a chat message line individually. However, we can incorporate this in our next update. Also, from the security point of view, currently, the sender of the message has the right to delete the message up till 15 mins from the time of sending the message, so we’re contemplating providing the Admin the leverage to delete anyone’s chat message line individually up until 24 hrs or 48 hrs from the time the message is sent. This feature could be enabled/disabled as per need from the General Settings. Please suggest if this would serve your purpose. Looking forward to your reply so that we can serve you better. Thanks, Ksolves India Private Limited