Odoo RingCentral Integration
by Serpent Consulting Services Pvt. Ltd. https://www.serpentcs.com
Odoo
$ 680.46
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Project (project) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Lines of code | 19030 |
| Technical Name |
ringcentral |
| License | LGPL-3 |
| Website | https://www.serpentcs.com |
| Versions | 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
| Availability |
Odoo Online
Odoo.sh
On Premise
|
| Odoo Apps Dependencies |
•
CRM (crm)
• Project (project) • Calendar (calendar) • Contacts (contacts) • Discuss (mail) |
| Lines of code | 19030 |
| Technical Name |
ringcentral |
| License | LGPL-3 |
| Website | https://www.serpentcs.com |
| Versions | 10.0 11.0 12.0 13.0 14.0 15.0 16.0 17.0 18.0 |
Odoo Ringcentral Integration
Module allows you to make phone call,receive phone call,managing messages and keep track of logs.
Features
Allows to perform calling operations.
Provides feature sending and receiving messages.
Provides facility to view call and other logs.
Ringcentral contact synchronization with odoo.
Configuration in Ringcentral
The configuration at ringcentral side will be as below.
Configuration in Odoo
Module allows you to make phone call,receive phone call,managing messages and keep track of logs.
Configuration parameters
Ringcentral server
Host and port number
Redirect uri
App secret
App key
Note: The Ringcentral App Key will be your API Server URL in your ringcentral account, and Ringcentral App Secret will be your client secret of your ringcentral account as above mentioned in image.
Login in Ringcentral
To perform any operation in ringcentral module user has to login,after login in ringcentral user will able to view right side menus.
Making a call via dialer
If user wants to make a call,user has to use modules dialer, after dialing a number user will able to make call.
Creating and sending messages
To compose the new message user has to click on chat icon and they can manage message operations,in this menu user is also able to view message history.
Viewing messages
Use message menu to view log of every type of messages.
Users contacts
Use contact list to fetch contacts of ringcentral application user and also syncs the contacts of user's ringcentral account.
Viewing missed and all call logs
If user wants to see every call logs,he/she can view call logs via above screen.
Managing phone calls
After accepting a phone call user will able to mute, set call on hold , record a phone call etc.
If any phone call arrives, then call screen will appear as per above and user can either answer, reject
or forward the call using above incoming call screen.
After accepting a phone call user will able
to mute, set call on hold , record a phone call.User will
also manage the phone call other things like phone call about and notes etc.
Make call directly using partner form
You can go to any person's detail form and you can make a call.
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